We rented a home through Martin and Co for 2 years and had a great experience. We only had a few issues and they were all solved very timely and the tenancy manager we dealt (Jessica) with was always... See more
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Not a bad company for landlords or tenants, being fair to both sides. Some of the communication is a bit hit and miss between the agents and departments. With some just lacking the skills to do a rea... See more
Peter was very polite and friendly, and showed us a house that hadn't even been listed yet, and we ended up buying it. We had a few hiccups along the way, but Martin & Co were very helpful at every... See more
Really poor company, Below standards customer service. Some professional members of the team however most of them are rude and condescending. Help very little with issues that are raised. All ab... See more
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Company details
Contact info
53 Castle Street, CT16 1NW, Dover, United Kingdom
- 01304 213312
- dover@martinco.com
- www.martinco.com/estate-agents-and-letting-agents/branch/dover
No history of asking for reviews
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Excellent service Matt at the Dover…
Excellent service Matt at the Dover branch was first class in dealing with securing the tenancy of my flat highly recommend Martin &Co
Total satisfaction
We have been with Martin & Co for about 5 years and in all that time, they have been unfailingly helpful and knowledgeable. Nothing is too much trouble and we can strongly recommend them.
When we were new to the rental market, it was reassuring to have their advice and even though we are now seasoned landlords, there is no way we would want to be without that guidance.
Dennis and Matt (and other staff) will always return calls if they are out of the office, and go out of their way to ensure that we are happy with the way things are going with our tenants. We feel totally safe in their hands.
I think Martin & Co have done a very…
I think Martin & Co have done a very good job but did not get 5 Stars as It would have been nice to have been kept more in the picture.
But I will add well done to the team.
Brian Mitchell
Very helpful recommend martin & co
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