Martin & Co Mansfield Reviews 

39
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I was interested more about the property and wanted to find out more about their processing. I've left them voice messages and they've ignored me. Felt like my custom isn't worthy for them.

Rated 1 out of 5 stars

A house I was buying through Martin and co was down valued by £30,000 which is a big difference. I also lost over £500 on solicitors fees. £30,000 is a big difference to get wrong. I na now out of poc... See more

Rated 1 out of 5 stars

Unfortunately after the tenancy was signed Sarah found my partner on Facebook, messaged him asking him out for a drink and then proceeded to call multiple times after not receiving a response.

Rated 2 out of 5 stars

Didn't receive documents as they were posted to incorrect address. No apology given for their error.

Company replied

Company details

  1. Real Estate Agents

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Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


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1.5

Bad

TrustScore 1.5 out of 5

39 reviews

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Rated 5 out of 5 stars

We used Martin and Co to sell my…

We used Martin and Co to sell my partner's house. They gave a quick no obligation quote which was accurate and realistic. We had a few problems with buyers offering but later pulling out but they gave a quality service by keeping us informed of any updates necessary and professional advice. A special thank you to Vannessa and Rebecca who couldn't do enough for us . Thank you!!

May 28, 2019
Unprompted review
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Reply from Martin & Co Mansfield

Caroline & Lee, thank you for your comments! It's been a pleasure to assist with the selling of your property. We wish you all the happiness for the future.

Rated 5 out of 5 stars

Always helpful and easy to contact

Always helpful and easy to contact. Everything done in a swift manner. Would recommend.

May 24, 2019
Unprompted review
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Reply from Martin & Co Mansfield

Thank you for your review daryl, im glad we could assist in a smooth move in process. all the best in your new home!

Rated 5 out of 5 stars

Acted quickly and sold my property in…

Acted quickly and sold my property in record time. Helpful throughout the process and the weekly chasing solicitors and giving an update was really helpful.

April 5, 2019
Unprompted review
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Reply from Martin & Co Mansfield

Sue, thank you for your comments! It's been a pleasure to assist with the selling of your property. We wish you all the best in the future and if you ever need any further assistance please don't hesitate to contact us!

Rated 5 out of 5 stars

Martin & Co Mansfield

Martin & Co Mansfield - been dealing with the team @ mansfield for a few years now. Always on the ball and never a problem.

Many Thanks

November 23, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Thank you for the opportunity to rent out your property again, as always it was a pleasure! Once again, thank you from us all.

Rated 5 out of 5 stars

Excellent communication and customer service

Excellent communication and customer service received from Jack in finding the right tenant for my property.I would highly recommend Martin & Co Mansfield.
⭐️⭐️⭐️⭐️⭐️

November 21, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Thank you for your lovely comments Mrs Joyce, it was our pleasure finding a tenant for your property. Wishing you a Merry Christmas & Happy New Year!

Rated 5 out of 5 stars

Excellent....

We bought from Martin and Co and cannot recommend them enough, very friendly, approachable and always willing to go the extra mile, Rebecca is absolutely fantastic at her job and chasing updates and sales progression contacting me every week even if just to tell me no change.... brilliant, well done guys!

October 24, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Holly, thank you for your lovely comments! We're pleased to hear we were able to assist with this property purchase. All of us wish you all the best in your new home!

Rated 5 out of 5 stars

Simply the best

Vanessa came out to value our house and made us feel like we were important, she put us at ease at a very stressful time. In no time our house was on the market with fantastic advertising, we nearly bought it ourselves. We didn’t get any time wasters, everyone who came actually wanted to buy a house like ours, the 3rd couple to view put in an offer and we were advised how to proceed by Vanessa and she coached us to a very good deal with the buyers. Once the sale was agreed Rebecca took over with the chasing up solicitor and pushing the sale along, Rebecca made a point of contacting us every week on a Wednesday, we Knew every week we was getting an update even when nothing had changed, she is a star as are all of the attentive staff down at Martin & co. Our sale was not easy but without Rebecca and Vanessa it would have been hell. I would definitely recommend to everyone use Martin & co to sell your house.
Thank you Vanessa and Rebecca for your hard work

October 24, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Dave, thank you very much for your kind words. It was lovely to deal with you and your partner throughout the process and we truly wish you all the best in your new home!

Rated 5 out of 5 stars

Fantastic

This is actually my sellers estate agent not mine we first viewed the house we are buying with jack who is a lovely lad. We have not moved yet but have also spoke to vanessa who again was fantastic and have been corresponding mainly with rebecca who without fail has kept us up to date on a weekly basis and quite frankly has gone above and beyond with extra viewings and querys we had she is an absolute credit to martin and co i can not reccomend this outstanding team enough and should i ever move again this is the estate agent for us keep up the good work guys 5 stars is simply not enough

September 18, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Emma, thank you for your wonderful comments! It's been an absolute pleasure and we truly wish you all the best in your new home!!!

Rated 5 out of 5 stars

Very helpful and informative of each…

Very helpful and informative of each stage when sorting out the house which we now rent. Also respond to any questions straight away and kind staff ☺️

September 11, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Thank you for your comments Bethany. We hope you've settled into your new home!

Rated 5 out of 5 stars

First Class personal and professional…

First Class personal and professional service -
I used Martin and Co Mansfield to sell our property. All of the staff were amazing. They were friendly and always wanting to help and go that extra mile. If they didn't know the answer they would find out and call me back. Rebecca was really organised and when I rang to enquire about a query she already had the answer. My house sale took a while due to factors up the chain. The staff at Martin and Co also supported the guy I was buying off as he used an agent that didn't have this service. They chased solicitors for me liaised up and down the chain and nothing was too much trouble. I received timely emails with updates. When I first had viewings the staff did all they could to ensure that the viewers were genuine as I had little time for them to visit the property. They provided me with feedback very quickly from prospective buyers. Vanessa Rebecca and Jack are first class and I would not hesitate to use their company again. Personal 1st class customer service is just what you need when you are doing something as big a buying and selling and I certainly received it.

August 25, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Thank you for the lovely comments and chocolates! They are going down a treat within the office! Wishing you all the best in you're new home.

Rated 5 out of 5 stars

We recently sold our property through…

We recently sold our property through Martin's, the team are second to none and their customer care is excellent, they are friendly, very helpful and polite. I would definitely recommend them, we were having difficulties with the purchase of our new property and Martin's even helped us with that. They are a brilliant team, now, if only I could say something positive about the people handling the purchase of our new house!

August 13, 2018
Unprompted review
Rated 5 out of 5 stars

Martin and Co

Martin and Co, Mansfield.

We contacted the company in 2017 when we were moving back to UK from Europe and needed a rental property urgently. They completed all the admin and references within 2 days, and allowed us to view a lovely old 4 bedroom windmill property. We moved in within a week or so, and all the arrangements were smoothed out by the agent. Keys were available on time, the property was prepared nicely for moving in and the inventory was thorough, backed up by photographs. The agent supplied help and arranged a few minor repairs while we were renting. We moved out after a year and got deposit returned in full. We felt the contracts and arrangements were all fairly administered and if I wanted to rent out my home, I would use this agent. Have since bought in the area. Would totally recommend this agent to prospective tenants or landlords.

July 11, 2018
Unprompted review
Rated 5 out of 5 stars

Pleasure to deal with

Great staff, quick, efficient and friendly, had the pleasure of dealing with a gentleman named Jack, cant fault him at all, great service all around :)

July 3, 2018
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, excellent service!

June 28, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Thank you for your comments! It's been a pleasure to assist with the selling of your property. We wish you all the best in the future and if you ever need any further assistance please don't hesitate to contact us!

Rated 5 out of 5 stars

Thanks to Jack at Martin & co for…

Thanks to Jack at Martin & co for making letting my property a hassle free experience, I couldn't ask for more from a very efficient and friendly team. Thank you very much.

June 26, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Thank you Rowan for your lovely comments. It was a pleasure to market your property for rent and find a tenant so quickly!

Rated 5 out of 5 stars

Great Service!

I have used Martin & Co in the past and have always found them really friendly and efficient. This time, they let my property in less than a week! They will always go the extra mile for the landlord and the tenant. Highly recommended.

April 30, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Hi Caroline, many thanks for your comments! We really appreciate it! We're pleased we have been able to find you a tenant so quickly!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Highly professional ,personable and very efficient.
From advertising the property,through to finding and vetting Tennant’s .I have used Martin & co for my properties for the last 4 years and I would highly recommend.
Lisa.

February 24, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Thank you for your lovely comments Lisa. It was an absolute pleasure to find tenants for your property!

Rated 5 out of 5 stars

Martin and Co Mansfield - Highly Recommended

Martin and Co Mansfield have been acting as Letting Agents for me for 2 properties since May 2017. As a new Landlord I have really appreciated the help and guidance they have given me. They provide an efficient, professional and reliable service. The staff are always polite and helpful whenever I have need to contact them. I would be happy to recommend Martin and Co Mansfield without any hesitation.

February 20, 2018
Unprompted review
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Reply from Martin & Co Mansfield

Thank you for your lovely comments Diane! It's a pleasure managing your properties for you and finding new tenants when needed!

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