Terrible experience. Paid for a beautiful home for professionals and turned up to student housing with heavily stained mattress, food remnants, clutter and dirty house. They sent the inventory AFTER I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible end of Contract experience. My daughter has just finished a 12 month contract with Martin & Co & without any proof whatsoever, they are charging £110 for a carpet clean & a general clean o... See more
The best real estate company in Winchester they are excellent in their work and the properties they have are really maintained and clean. One of the agent in this company named EMILY she is so good an... See more
Company replied
My experience was nothing but lovely. We had an amazing viewing, all thanks to Georgie, who gave us a very informative and enjoyable tour around the house. The estate agents were very easy to use and... See more
Company replied
Company details
Written by the company
Search for properties to buy or to let in Winchester, Andover, Petersfield and surrounding areas. Houses and flats for sale and to rent. Leading estate agents and letting agents.
Contact info
Martin & Co, 64 Parchment Street, Winchester, Hampshire, SO23 8AT, Winchester, United Kingdom
- 01962 843346
- winchester@martinco.com
- www.martinco.com/estate-agents-and-letting-agents/branch/winchester
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a bad experience with them
I had a bad experience with them. We rented for nearly 3 years in a property they managed. There’s a month left on the tenancy agreement. We informed them for more than a month before we left the property and they told us that we might NOT pay for the rent that is due as long as we leave the property early and there’s a chance a new tenant will cover it. We left the property as clean as we could. However, they still charge us £350 cleaning fees and they have asked us to pay for a month’s rent even though the property was off the market 2 weeks after we left the property. I did reach out to them but they were insisting that I should pay. They could have told us earlier that we will pay the rent in the end. We could have stayed in the property for a month. It felt like I have put my thousand pounds in the BIN!!! I know there was a tenancy agreement but considering the years we stayed on that property and kept it well maintained, they could have considered it at least and be compassionate as it is hard to earn money and just paying the rent for nothing!!!Also, should have informed us earlier about the new tenancy commencing late so we could have resided still on that property. Also, the lady on the accounting was rude when I spoke to her on the phone! I was just trying to explain but she keeps on insisting we need to pay pay pay pay!!!What a shame!

Reply from Martin & Co Winchester
Emily ⭐️⭐️⭐️⭐️⭐️
Emily was super helpful and really understood what I was looking for very quickly. She made sure to keep me up to date and her communication was excellent. I love the WhatsApp communication- makes life so much easier!

Reply from Martin & Co Winchester
Really Positive
Overall positive experience, Georgie was extremely helpful and proactive at finding us a new property when our first choice was taken!

Reply from Martin & Co Winchester
Piers is really helpful!
After quite bad luck finding a house we contacted martin & co and were put through to Piers who was extremely helpful and attentive to our needs! after viewing two houses which were extremely easy to set up viewings thanks to piers we found a student house for next year! would definitely recommend martin & co especially piers!

Reply from Martin & Co Winchester

Reply from Martin & Co Winchester
I really enjoyed viewing for this place…
I really enjoyed viewing for this place today and meeting Emily she was the nice person we meet and show us.

Reply from Martin & Co Winchester
Friendly and efficient
Emily was very friendly and helpful during the viewing. They also managed to book a same day visit.

Reply from Martin & Co Winchester
Brilliant Estate Agents!
My experience was nothing but lovely. We had an amazing viewing, all thanks to Georgie, who gave us a very informative and enjoyable tour around the house. The estate agents were very easy to use and helped us through every step of the process. I would highly recommend.

Reply from Martin & Co Winchester
Amazing show around
Emily was very lovely and kind during her show around

Reply from Martin & Co Winchester
The best real estate company in…
The best real estate company in Winchester they are excellent in their work and the properties they have are really maintained and clean. One of the agent in this company named EMILY she is so good and helpful to find you a best location according to your budget and priorities. She is very focused and dedicated in her work to give best service to the client. I would I highly recommend this company if you are struggling in finding a property.

Reply from Martin & Co Winchester
Emily was super helpful and quick at…
Emily was super helpful and quick at finding me a suitable property. She was professional and friendly and the whole experience was very positive.

Reply from Martin & Co Winchester
Amazing Georgia
Georgia was amazing and found the home I was looking for straightaway. Very professional and highly recommended 😊😊😊 thank you Martin&co

Reply from Martin & Co Winchester
Brilliant service, timely and very responsive
Fantastic experience with Martin & Co so far in terms of searching for properties to rent. Our agent Emily has been incredibly helpful, professional and responsive throughout the entire process. Highly recommend them for anyone looking to either rent/buy in Winchester!

Reply from Martin & Co Winchester
Good customer response
Good customer response, respect and quality service. Emily is a pro😊

Reply from Martin & Co Winchester
I have really been taken care of by…
I have really been taken care of by Emily, she has great customer service. Is very proactive, is a good listener and has always kept in touch and recommended properties that maybe of interest to me.

Reply from Martin & Co Winchester
Georgie has been absolutely amazing in…
Georgie has been absolutely amazing in helping me sort a flat in such a short time frame. Thank you for all your help.

Reply from Martin & Co Winchester
Emily Walsh has been amazing with…
Emily Walsh has been amazing with helping us find the perfect properties for us. She has gone above and beyond and found us exactly what we were looking for. Thank u very much

Reply from Martin & Co Winchester
Big thanks to Georgie, Ellie and the rest of the team!
From the start to nearly now moving in to my new property the team have been very helpful. Georgie and Ellie were great in liasing with both myself and other parties involved to get things done as smoothly as possible. Can't thank you enough!

Reply from Martin & Co Winchester
Great agent
Georgie is very prompt about answering my questions and emails, and she is currently guiding me through my process of new tenancy agreement.
So far I have been updated with all the information I need.

Reply from Martin & Co Winchester
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







