Martin & Co Wokingham Reviews 

A massive thanks to Rosemary, Lucinda, Lisa, and the entire team at Martin & Co for their exceptional service. From start to finish, the whole letting process was handled seamlessly and with the utmost professionalism. Every time I had a question or concern, they addressed it promptly and effectively, providing excellent support throughout. It's clear that they genuinely care about their clients, and their attention to detail and responsiveness made the entire experience stress-free. I would highly recommend Martin & Co to anyone in need of letting services without hesitation. Many thanks to everyone involved for all your hard work and dedication!

My opinion is to STAY WELL CLEAR!!

After being a tenant under Martin&Co Wokingham my personal advice to anyone would be that I would NOT recommend Martin&Co. In my personal experience and dealings with Martin&Co and their director I was left to feel as if I was a second-class citizen!! In my personal experience even going as far as stating that we had no rights.

In my personal experience with Martin&Co and dealings with Erica and her team they persisted to in my opinion try to threaten and intimidate, again in my opinion and based off of my personal experience, I was left to feel they used underhand practices to get the outcome they desire.

Personally, as a tenant who values my right to privacy, and right to quiet enjoyment as set out in tenancy agreements. I did not feel as if that was respected or acknowledged by Martin&Co Wokingham. In my experience they contacted me outside of working hours numerous times no matter how many times I requested them not to, I was left to feel harassed. In my experience numerous times Erica phoned/emailed myself when she wanted to, personally I don't want to take calls as late as 8:30pm regarding such matters however I had no choice with Erica. In my personal experience they even went as far as turning up to the home without notice!!

In my personal experience our deposit was not kept in a safe manner and in my opinion was not dealt with professionally and fairly at the end of the tenancy. After numerous requests surrounding our deposit, I'm left to personally feel it is not something Erica and her team at Martin&Co sadly seem to believe in. In my experience our deposit was threatened several times and again in my opinion used as leverage whilst they continued to withhold up to date prescribed information that they were required to provide us with during our tenancy.

In my experience they did not deal with our deposit requests and took the complete allowed time to reply to any requests made from the governing body. They made numerous claims which would seemingly double the following day, I was left to feel as if these were fictitious claims. For us personally it took 4 months to reclaim the deposit when the governing body dismissed many of said claims. In my opinion I would hope and expect a company like Martin&Co to deal with this in a more professional and timely manner.

My advice based on my experience is if you're a landlord that wants to know their property is in the safe hands of professionals, I would highly advise staying clear!! During my dealings with Erica and her team they weren't the best with paperwork and made numerous errors in the actual paperwork they did prescribe!! In my personal experience they left confidential paperwork with high value in an unsecured environment and the team could not even find it at one point. In my experience during this time a staff member was in my opinion incredibly rude to us, even though they could not find our confidential paperwork through their own errors. In my opinion and experience Martin&Co they struggled to acknowledge most of tenancy law, except that which benefited their own motives.

In my experience they took no accountability of their numerous errors and tried to claim the incurred costs of their what I deem as amateur mistakes out of our deposit. In my opinion these mistakes came down to a lack of knowledge within the team and leadership, in my opinion this isn't the behaviour of an honest upfront company, and they should rather deal with their mistakes in a more professional manner.

I have rented my flat for 11 years and never missed a payment. My landlord has decided to sell up. He promised me that he would only sell to investors who are willing to buy a property with tenants in situ. The Agent treated me like scum! And it was obvious to me they were not investors as they were a heavily pregnant couple. When I asked if they intended in living in my flat as a family, they were dumbfounded! Of course they were! The Agent was obnoxious and Interrupted me saying 'DO YOU MIND IF I TAKE IT FROM HERE!!!'
They obviously want to just SELL SELL SELL! Even if it is against the current owners requirements. They don't give a hoot!

I took their letting services and my experience in area of amount they charge, quality of documentation, attention on complaint to repairs and interaction for day to day services was very poor.

There were many instances where documentation was not prepared as per decision and guidelines.

I had to dedicate my precious hours (not minutes) to review agreement and reflecting mistakes. It happened several times not once.

I would suggest anyone to avoid them based on my year long experience with them.