Mathstutors Reviews 6

I can honestly not thank you enough for everything you have done for my 15 year old, my son was working way below passing his GCSEs, had no confidence in maths and wasn't getting the help he needed in school, since his sessions with you guys he has come on massively! He is so much more confident which had been recognised by school, in fact he is helping in others in class he's that confident, he is well on his way to passing his GCSEs and non of this would of been possible without your help, pawel is such a great tutor, if your child is struggling with maths in school and as a parent you are worried my advice is to speak to these guys and book your child in, I noticed the difference straight away, my son is so much happier knowing he now has the skills and knowledge ready for his GCSEs, I can't thank you enough x

I had an initial call with a tutor. She was welcoming and polite at first.
When I expressed unease about upfront payments do 6 weeks, I wouldn’t be funding the tutoring it was a family member and they also felt uneasy.
The tutor offered to call my family member and pitch their business to them which I declined. I said I have other avenues in searching and she asked me ‘why bother jumping on this call if I had other options’ when their ethos is ‘we will see what fits best weather it’s us or someone else’
The tutor became confrontational when I said I just hadn’t got a chance to speak with my other options as of yet.
Also during the conversation the tutor attempted to use tactics in that ‘well *child* felt this would be a good fit as she rated it a 8/10 suitability, didn’t you *childs name*

Very unprofessional and would not recommend at all!!

They ask for a deposit for the 6 weeks ‘free’ so not free. The other reviews on here put me off taking it further so I can’t comment on the teaching. Very misleading adverts though. Also they charge £29 an hour for group or 1:1 which is very strange. Why would you pay £29 for a group lesson when you can get 1:1 for the same price?

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I’ve always struggled with maths and it’s been my weakest subject, but since starting lessons with Marlon, my grades have improved so much. I’ve gone from getting 3s and 4s to now getting 6s and 7s.Marlon is really helpful and patient,and he always makes sure you understand everything before moving on. The tutors use seperate breakrooms on Google Meet, which makes it easier to get individual help when you need it, especially if u prefer not to work in groups. The sessions are never tiring and we cover lots of topics that sometimes aren’t taught properly in school. Everyone is super supportive and helpful, and i would definitely recommend them to anyone who wants to improve in maths

DO NOT PUT YOUR CHILD THROUGH THIS COMPANY!!! Most awful company, just want to take your money then not respond after having to cancel due to them not listening to what my vulnerable child needed and now have taken full advantage of her.
We requested 1-1 no groups, female tutor, no camera having to be on if she was not comfortable.
What we got! Group session being forced to have the camera on. Which equalled my daughter in tears and in a worse place than when we started.
They lie, you do not get a refund! This is not a trial! They take your money then not respond.
Now I will need to go through the courts to get my refund as they will not be keeping my money for such an utter disgrace if a joke.

Misleading refund terms and poor customer service

Signed up for what was advertised as "6 free sessions" with a deposit that would be refunded if my son attended all sessions punctually, which he did.

After completing the course, I was told the deposit couldn't be refunded due to additional conditions buried in terms and conditions that were only linked on an invoice sent after payment, not disclosed at sign up. These included requirements for written testimonials, feedback forms, and other obligations that were never mentioned when we enrolled.

When I pointed out these terms weren't properly disclosed under consumer law, the company refused to engage meaningfully and simply referred back to their hidden terms.

The tutoring itself was actually really good, but the misleading marketing around "free sessions" and the refusal to honour the original agreement is unacceptable.

Avoid if you're considering their "free trial" offer.