Excellent service as always. Brought my friend a lovely necklace and o know she will love it. Suberb quality for the price. Friendly helpful service. All staff compassionate, knowledgeable and compass... See more
Company replied
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Review summary
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Lovely jewellery, delivery was fast with updates throughout. Ordered for a present so chose the free gift wrapping at checkout and was really impressed, looked lovely especially with the personalised... See more
Ordering on line was so easy found everything I needed . Loads to choose from. From start to finish transaction was so easy. Extremely fast delivery. Have visited there store before excellent staff.... See more
Company replied
Found this website online when looking for a particular purse for my daughter's xmas. The price was great and delivery was very fast. The free gift wrapping was a lovely bonus (along with the sweeti... See more
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Company details
Written by the company
Award-winning Jewellers in Boston, Lincolnshire with a range of fashionable and classic jewellery and gifts to suit all budgets and tastes!
Contact info
4a Market Place, PE21 6EQ, Lincolnshire , United Kingdom
- 01205 367 959
- maudesjewellers@hotmail.com
- www.maudesjewellers.co.uk
4.8
Excellent
855 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I placed an order
I placed an order, I emailed the company, they’ve taken the money and I haven’t received and notification about the order or shipping and have requested one. This was to be a present and now it’s 9 days since I placed the order the likelihood of it reaching me for the birthday it is intended for is highly unlikely. I understand business can take a while to pack and ship but at least answer your email or set expectations for shipping and receiving
February 26, 2026
Reply from maudesjewellers.co.uk
Good afternoon,
Thank you for your review on Trustpilot. We’re sorry to hear that you were concerned about your order.
Having looked into this, we can confirm that your order was dispatched on the same day it was placed (26th February). The parcel was sent via Royal Mail with tracking number xxxxx, and the tracking shows it was delivered on 3rd March.
We always aim to dispatch orders as quickly as possible and take great care to ensure every item is securely and beautifully packaged before leaving us.
We have checked our records and unfortunately cannot find any previous email correspondence from you regarding this order. Had we received a message, we would of course have been very happy to assist and provide the tracking details.
If you would like to contact us directly, we would be more than happy to help with any further queries.
Kind regards
Maudes Jewellers
Loved the jewellery I bought for a…
Loved the jewellery I bought for a friends birthday but the sleeve the presentation box was in was dirty so had to take that off and give without it.
February 13, 2026
Reply from maudesjewellers.co.uk
So sorry to hear this , obviously this is something we will look at x
Really great product
Really great product, well packaged, purchased the extra gift packaging and it came perfectly wrapped up and in a nice gift bag. Great service, good price and great delivery as well
January 5, 2026
Reply from maudesjewellers.co.uk
Thank you for your kind review so appreciated x
Gorgeous Ettie bracelet
Gorgeous Ettie bracelet, adjusted to perfect staff. Efficient ordering process (online) as always. Highly recommended.
February 4, 2026
Reply from maudesjewellers.co.uk
Thank you 🤩 lovely to hear x
Amazing products as always
Excellent service as always. Brought my friend a lovely necklace and o know she will love it. Suberb quality for the price. Friendly helpful service. All staff compassionate, knowledgeable and compassionate about there job. Shop well displayed and always immaculate
January 25, 2026
Reply from maudesjewellers.co.uk
Thank you Sarah , very much appreciated x
Ordering on line was so easy found…
Ordering on line was so easy found everything I needed . Loads to choose from. From start to finish transaction was so easy. Extremely fast delivery. Have visited there store before excellent staff.
January 15, 2026
Reply from maudesjewellers.co.uk
Thank you for a lovely review. X
Came to my door in their car
Came to my door in their car. Phoned that they were on the way. Very polite and helpful. Have always liked shopping at Maudes and am in a wheelchair having my order actually delivered by one of the staff was very unexpected and commendable. Would like to thank them very much
January 14, 2026
Reply from maudesjewellers.co.uk
Thank you Karen , for your order and lovely review .its our absolute pleasure x
Reply from maudesjewellers.co.uk
Thank you
Beautiful studs and delivered promptly…
Beautiful studs and delivered promptly my grand daughter loved the candy cane which came as a surprise.
December 30, 2025
Reply from maudesjewellers.co.uk
Lovely to hear x
Reply from maudesjewellers.co.uk
Thank you 🙏
Not well packaged
Not well packaged. Thin padded envelope with minimum sellotape. Split on arrival.
Nice item, but lucky that it survived. More packaging material needed. Maybe some cardboard squares? And definitely more tape.
December 26, 2025
Reply from maudesjewellers.co.uk
Thank you for your feedback we are sorry to hear that the packaging fell short of what you expected.
We take great care with every order so this is disappointing to hear and something we will be reviewing.
Please feel free to contact us directly if you’d like us to look into this further.
The service provided was outstanding
The service provided was outstanding. They offer a fantastic variety of products, with delivery being swift and packaging done impeccably well.
December 29, 2025
Unprompted review
Reply from maudesjewellers.co.uk
Thank you so so much means the world 🌎
Beautiful products
Beautiful products. Great quality. I always know everything will be perfect. Lovely staff who are friendly and helpful. One of my favourite places to shop x
November 28, 2025
Reply from maudesjewellers.co.uk
Thank you and always a pleasure to help you x
Beautiful
Fast shipping, lovely quality and really beautifully packaged, almost felt wasted on me as i bought it for myself, would’ve been an amazing gift for christmas! Highly recommend xx
November 19, 2025
Reply from maudesjewellers.co.uk
Thank you so much , pleased you were happy x
Reply from maudesjewellers.co.uk
Thank you 😊
As a returning customer I know I am…
As a returning customer I know I am getting a quality product with quality service
November 19, 2025
Reply from maudesjewellers.co.uk
Thank you , very much appreciated 😊
Great shop with lovely gift ideas
Found this website online when looking for a particular purse for my daughter's xmas. The price was great and delivery was very fast. The free gift wrapping was a lovely bonus (along with the sweetie surprise in the box!). Would definitely recommend this shop.
November 16, 2025
Reply from maudesjewellers.co.uk
Thank you , lovely to hear x
Reply from maudesjewellers.co.uk
Thank you for your order and taking the time to leave us a lovely review 😊
Reply from maudesjewellers.co.uk
Thank you very much 🎁
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