maudesjewellers.co.uk Reviews 

855
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times, helpful updates, and the remarkably seamless online ordering process that makes finding desired items completely effortless. Many people truly love the beautiful jewelry and wonderful products available, often praising the careful attention to detail, sweet surprises, and gorgeous presentation. Consumers consistently appreciate the welcoming staff and the truly outstanding customer service experienced throughout every single interaction with the business. Shoppers repeatedly note that purchases consistently arrive promptly, beautifully gift-wrapped with personalized touches, and fully matching their expectations with absolute satisfaction.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting the exceptional speed and... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with the gorgeous jewelry,... See more

Service

Consumers find service to be exceptionally positive, praising the outstanding overall experience and... See more

Order

Reviewers highlight positive aspects of order processes, describing them as efficient and very easy to... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items and jewellery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service as always. Brought my friend a lovely necklace and o know she will love it. Suberb quality for the price. Friendly helpful service. All staff compassionate, knowledgeable and compass... See more

Company replied

Rated 5 out of 5 stars

Lovely jewellery, delivery was fast with updates throughout. Ordered for a present so chose the free gift wrapping at checkout and was really impressed, looked lovely especially with the personalised... See more

Rated 5 out of 5 stars

Ordering on line was so easy found everything I needed . Loads to choose from. From start to finish transaction was so easy. Extremely fast delivery. Have visited there store before excellent staff.... See more

Company replied

Rated 5 out of 5 stars

Found this website online when looking for a particular purse for my daughter's xmas. The price was great and delivery was very fast. The free gift wrapping was a lovely bonus (along with the sweeti... See more

Company replied


Company details

  1. Jewelry Store
  2. Bag Shop
  3. Gift Shop
  4. Jeweler
  5. Jewelry Engraver

Written by the company

Award-winning Jewellers in Boston, Lincolnshire with a range of fashionable and classic jewellery and gifts to suit all budgets and tastes!


Contact info

4.8

Excellent

TrustScore 5 out of 5

855 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(855)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still haven't received my order I have…

Still haven't received my order I have emailed but no reply back also haven't got a tracking number to be able to track to see where it is

June 29, 2023
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Hi Nicola we are so sorry we failed you on this occasion , sometimes these things are out of our control 😢x

Rated 1 out of 5 stars

Delivery took longer than expected.

Delivery took longer than expected.. item said delivered in 2-4 working days but wasn’t dispatched until 5 working days later. No update of dispatch so had to chase to find out where it was and the item which I had ordered for an occasion was late, meaning I had to buy another gift! Disappointed and will not shop here again

June 30, 2023
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Hi Bethan
So sorry that we failed in this occasion. Unfortunately sometimes things are out of our control.
If you ever give us another opportunity we will offer you a discount as a gesture of goodwill .

X

Rated 5 out of 5 stars

Brilliant

Brilliant, thank you. Quick delivery.

June 11, 2023
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Lovely to hear and thank you for your order 😊

Rated 5 out of 5 stars

Excellent!

I recently ordered a christening gift. Great communication, prompt delivery and excellent presentation. Extremely impressed and highly recommended!

May 22, 2023
Unprompted review
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Lovely to hear and thank you for shopping with us 😊

Rated 5 out of 5 stars

5 stars

Fast delivery, beautiful packaging

April 27, 2023
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Thank you 😊

Rated 5 out of 5 stars

Brilliant service,as always

Brilliant service,item ready for collection ,the morning after placing my order on line ,gift wrapped ,what more could anyone askfor

May 1, 2023
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Thank you 😊 x

Rated 5 out of 5 stars

Brilliant

Great service and lovely friendly staff everything I ordered was spot on

April 9, 2023
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Thank you Doreen x

Rated 5 out of 5 stars

Great product

Great product, easy website to use and speedy delivery. Thank you

April 3, 2023
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Lovely to hear thank you 😊

Rated 5 out of 5 stars

Perfect

Easy to order through the web site, fast delivery, very happy with purchase, gift wrapping was perfect.

April 4, 2023
maudesjewellers.co.uk logo

Reply from maudesjewellers.co.uk

Thank you 😊

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