While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had not visited Maurices for a long time, not loving the look or quality of the clothing, but recently there is great improvement in both of these areas. The real purpose of this review is to commen... See more

Rated 4 out of 5 stars

I love that Maurices has clearly made some changes recently - they have clothes that are cute and stylish again, and I love all of the social media reels they are putting out lately, showing off every... See more

Rated 1 out of 5 stars

I would like to share my experience with Maurices credit card services. After opening a credit card for a $26 boot purchase and paying the bill, I was surprised to be told that the payment was late. D... See more

Rated 1 out of 5 stars

COMENITYBANK/MAURICES. Opened a credit card in my name I never applied for? Have never conducted business with. Have credit locks meaning someone would have to contact me and unfreeze? Also they could... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

maurices offers a wide selection of women's clothing in sizes 2-24, including jeans, tops, and dresses. Free Shipping on all orders over $50!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I received 4 shirts the black one (my…

I received 4 shirts the black one (my fav people call me Aunt) it said wash before wearing it. I did several times and each time I wore it my skin was black.
I use to love Maurice's but lately the clothes are cheap and not of good material. Tag reads made In China. I’m done with Maurice’s clothes cost 3 times the $ but no better than a local store.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Went above and beyond

Went above and beyond! My package was sent back because of a “faulty” address. I contacted maurices and they were able to send out a new package and gave me extra points on my maurices for rewards! So incredibly kind.

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE

LOVE LOVE LOVE! The quality is very nice! Sizing is very accurate. I purchased jeans and 4 shirts. Yes, they are a little pricey but well worth it!

May 17, 2021
Unprompted review
Rated 5 out of 5 stars

The one-stop shopping stop for this…

The one-stop shopping stop for this lucky lady. During the pandemic or before I have had the pleasure of buying jeans that fit me perfectly. Clothes that are beautiful and well made. I really love the customer service in the Lynden Park Mall, Brantford Store. These young ladies know exactly what I like and know how to help when I need help. I recently ordered online for Spring, clothes look fantastic. Thank you

April 22, 2021
Unprompted review
Rated 1 out of 5 stars

I have been a loyal customer for 20+…

I have been a loyal customer for 20+ years, but in the last 3 years I have noticed, that the quality of clothing has diminished to absolute CRAP, could buy better at WALMART for much less!!! Not that I am a Walmart shopper by any means, because I am absolutely not!! My favorite things from Maurices were their tees and their Silver Brand Jeans. However, in recent years I have noticed less sizes, and styles in Silver Jeans, and their Tee shirts are absolute crap now, one wash and they pill... I have been to several Maurices in my area in the last 3 months numerous times, and have bought NOTHING... Left disappointed after 5 minutes, when I used to spend over an hour per visit, and have to try to decide which items I could afford, instead of finding NOTHING... Sad, former longtime customer......

December 3, 2020
Unprompted review
Rated 3 out of 5 stars

I am more than irritated

I am more than irritated. This is the second time that I've gone into a Maurices shop that had a sign in the window "Buy one , get one half off." I shop, and then I'm told that it only applies to select styles. The first time, I took their word for it, but this time I stopped and read carefully. The only exceptions on the sign were "Clearance and previous purchases." I'm fine if something isn't on sale, but please don't advertise it, if it isn't. It sounds a lot like bait and switch to me.

I emailed the company, and received a form letter in response. They don't really care.

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

Customer since 2005

I have been a customer of Maurices since 2005! They were the go to store for their variety of styles, options in sizes and trends. I was in Maurices yesterday and their styles are drab, boring waaaay over priced for the blahness of their selection. Maurices needs a "Style" facelift bad bcz whoever is eesigning for them now is HORRIBLE! In the last 5-8 years Maurices has gone down hill bad. I hope they recover bcz I would be heart broken to see them go.

August 6, 2020
Unprompted review
Rated 4 out of 5 stars

Maurices keeps me stylish and smiling while living on a tight budget!!

My new favorite shopping addiction is keeping myself feeling stylish and cute with Maurice's website. While these tough financial living situation has fallen opone us, trying to stay healthy and happy while on a tight budget can become overwhelming and difficult. I needed a change, a pick-me-up, and a boost in confidence and Maurice's website helps me now with that. Maurice's sends me promo codes for sale items and always offers additional sale pricing, along with my rewards and (always) free shipping, I'm slowly building a new look without hurting my bank account. Their websites offer me stylish ideas and opinion by their professionals and I value their ability to stay flirty and fresh while keeping me covered and lady-like.

June 8, 2020
Unprompted review
Rated 1 out of 5 stars

The Staff at Swift Current

The Staff at Swift Current, Saskatchewan Canada needs to clean as chairs and change rooms were filthy instead of standing around visiting with each other. Customer service was pretty much non existing.

March 9, 2020
Unprompted review
Rated 1 out of 5 stars

Do not order online if you live in…

Do not order online if you live in Canada.
First off they only sent one item even though all the items and sizes I ordered where still available online. The prices are American so you get charged the exchange rate. All of this would have been fine if it had been shipped from the USA but I was charged duty and exchanged rate on a item shipped from Mississauga Ont.
Will never order from them again. One 14.00 shirt ended up being 40.00 between the exchange duty and shipping that was shipped from Ontario.
So Canadian's beware before you buy online.

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

They have the cutest clothes

They have the cutest clothes, they are usually trendy but also fairly unique. The people that work there are always inviting and helpful with picking things out or matching pieces together. The quality is fantastic. There are things from their store that I have worn for 3+ years. Their online orders come in timely and they have such an array of styles and sizes, I barely shop anywhere else anymore. Love them.

August 17, 2019
Unprompted review
Rated 4 out of 5 stars

The prices are a bit high for the…

The prices are a bit high for the quality of clothing that they carry, but if you look long enough, sometimes you can find some bargains. Their credit card is relatively easy to get, if you want to go that route, and it is nice that they carry clothes to fit a number of different sizes of women.

May 12, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look