Max Wax truly exceeded my expectations! 🚗💫 As a professional company, they were quick to respond and book my car in promptly. Stefan was outstanding - his attention to detail and clear explanation... See more
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Review summary
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Car polished and ceramic coated — looks better than new, can´t help but smile every time I look at it! Interior done too, which was a nice surprise, all in all, absolutely nailed it! Big thanks to Mat... See more
Simply magnificent. I’ve used some of the top names in vehicle detailing costing literally thousands each time. These guys, in my case Juan, were just better. Cannot recommend them highly enough.
My car was covered top to bottom in massive clear coat scratches after running it through densely overgrown byways. Dominic from MaxWax has blown me away and left me feeling confident in not just his... See more
Company details
Written by the company
MAX WAX Car Valeting provide the complete mobile car valet service throughout Sussex, Surrey and Hampshire, covering Brighton, Crawley, Woking, Guildford, Horsham, Worthing and Chichester. We have over 24 years car valeting experience and can valet everything from everyday cars and prestige makes, to classic cars and rare collectibles, boats and helicopters. If you live in Sussex, Surrey and Hampshire we can come to your home or office, and you can trust us to look after your pride and joy. We will wash, clean and valet your car with care, pride, and an attention to detail that is second to none. If you have a prestige model, or a car that is in need of some work to bring it back to its former glory our team operate from fully insured, self-contained vans to provide you with a high quality, convenient car valeting service.
Contact info
MAX WAX, BN43 5QG, Shoreham-by-Sea, United Kingdom
- 01903 233449
- info@max-wax.co.uk
- www.max-wax.co.uk
4.9
Excellent
261 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent deep clean of two vehicles
Steffan conducted a thorough in and out deep clean of both my classic and daily driver. The work is of high quality, and in my case hand finished with HD wax. Mirror finish. Steffan worked very hard for several hours and was prompt and an excellent communicator on the day. Highly recommended.
November 20, 2024
Unprompted review
Recent valet
Ernest is our local operative in Berkshire and did fab job on our car. He was courtious, polite and friendly.
We will definately book him again.
November 14, 2024
Unprompted review
Happy Bunny!
From start to finish this company has provided very good customer service and valeting, inside and out.
The car is now in excellent condition following interior work and valet, and exterior cleaning.
My especial thanks to Miles and Reece for the valet, Matthew for great communication, and Tristan, Kelly and Daniel for arranging pick up and delivery of the car.
All in all a very satisfied customer. Thank you!
November 12, 2024
Unprompted review
Professional Service
Attention to detail was outstanding,superb professional service.
Every inch if my car was cleaned.
Would highly recommend them.
Was informative polite and on time.
Will definitely be back in the future.
Thank you my car looks brand new.
November 11, 2024
Unprompted review
Fantastic result
Fantastic result, Steffan did an amazing job of cleaning the cab on vivaro van, removed all coffee stains on seats, also washed the exterior and van is now gleaming.
Would highly recommend.
October 25, 2024
Unprompted review
Ionut done a brilliant job on the…
Ionut done a brilliant job on the inside of my vehicle he spent his time and made sure everything was right vehicle was left spotless inside and matthew the sales manager provided top customer service i had a little problem which he rectified straight away honestly hands down best valet company i have used. Would highly recommend. Will be definitely using them again
October 24, 2024
Unprompted review
Fantastic Results, Great friendly service
Fantastic service, right from telephone to the team detailing the car. Cannot recommend highly enough, great value for money, friendly expert service and the car looked like new!
October 2, 2024
Unprompted review
Steffan did a great job deep cleaning…
Steffan did a great job deep cleaning inside and out of my BMW. Looks as good as new! I also want to make a note of how informative he was, talking through each step of the clean giving me a fuller understanding of everything that had been carried out in the car.
October 18, 2024
Unprompted review
Car looked like new
Car looked like
New after very thorough clean inside and out. Attention to detail excellent. Friendly extremely polite and courteous
Highly recommend service. Will definitely use Max Wax services again
October 11, 2024
Unprompted review
Amazing service
Amazing service, car was absolutely spotless on short notice was able to also give a deep clean to my other car, very supportive in after care also, highly recommend!
October 11, 2024
Unprompted review
Great service
Steffan has incredible attention to detail & my car looked brand new once he had finished
October 4, 2024
Unprompted review
5 year old Volvo XC40
Steffan did an excellent job on cleaning and polishing our Volvo XC40 to a very high standard. Would definitely use him again.
September 24, 2024
Unprompted review
Reply from MAX WAX Car Valeting and Detailing
Thanks for taking the time to review our services!
The MAX WAX Team
My expectations where far exceeded by…
My expectations where far exceeded by the work done on my car. It was thorough to the point of perfectionism. The car looked almost new again.
Thank you for the amazing service.
September 14, 2024
Unprompted review
Reply from MAX WAX Car Valeting and Detailing
Thanks for taking the time to share your experience. Really appreciated and we hope to look after you again when you need us
Many thanks
The MAX WAX Team
Super valet - would definitely recommend!
Driver was sick in car en route to our holiday. Although we were in a strange city, we managed to book valet for next day at convenient time for us. The communication from Miles was great and he was very friendly. He explained what he was going to do and completed the valet on time. All trace of sick gone ready for 5 hour return journey!
September 13, 2024
Unprompted review
Reply from MAX WAX Car Valeting and Detailing
Not a nice job to tackle. Thanks for taking the time to review our services glad you were happy with our work
Many thanks
The MAX WAX Team
Beautiful results on 2 old cars
After a brilliant job done on my Ford, I thought I should make an effort with my old Y reg faded red Astra. All I can say is wow, Liam was bang on time, and got to work straight away. Halfway through the job, it was decided that a ceramic coating would preserve the car better. No problem with max Wax, one call and it was sorted the same day, the car looks stunning, Liam was brilliant. And now I have a gorgeous red car again. This company is the best. Thanks to all at Max Wax, glad I found you.
September 11, 2024
Unprompted review
Reply from MAX WAX Car Valeting and Detailing
Thanks for taking the time to review us, very much appreciated and glad you are happy with our work!
Many thanks
The MAX WAX Team
Dishonest
Very Unhappy and out of pocket ! First they give you a quote that they ask you to pay in full straight away, Which is fine if they stick to their word but they don’t, they then start the job and try to triple the price which would end up being nearly £1600 which is ridiculous. So basically done nothing and kept my money for there time which was about an hour being generous and nothing solved ! Very dis honest sales people !
April 30, 2024
Unprompted review
Reply from MAX WAX Car Valeting and Detailing
We do take payment in advance of our services, this was communicated to you at the time of making the booking and you did make payment. There was also booking confirmation sent over to you.
We were told that there were small dots of roofing material called liquid plastic that had blown in the wind and transferred onto your customers vehicle. We have tackled large contracts doing the same work, so based on your description of “small dots” we provided a quotation to remove the contamination safely.
We started by carrying out a full shell wash as the vehicle was very dirty so we could properly see the extent of contamination. The vehicle was in poor condition, the paint was void of any protection, it was rough and covered in other contamination in addition to the “small dots”. The paintwork was uniformly covered in light scratches. This had allowed the contamination you asked us to remove to bond very well to the paintwork.
Unfortunately, our technicians found that the “small dots” of liquid plastic were in fact large splodges covering the entire vehicle. We tested two panels giving us a clear understanding of the best method to remove the contamination and then polish up to rectify any marring caused with the subsequent removal.
The booking confirmation sent to all customers highlights the following:
“We have assessed the condition of your vehicle based upon information you have provided to us via phone or email. Although we aim to provide the most accurate valet prescription for your vehicle(s) based upon our experience, unfortunately without physically seeing the vehicle sometimes we get it wrong.”
Sometimes work needs to be adjusted due to issues we uncover whilst we work to complete works safely without causing damage. “This may result in the initial valet needing to be adjusted (with your agreement this will also result in additional and proportional charge for extra time required).”
You were not physically present with the car on the day, so communication with you was by phone.
You were informed by our technicians and made aware of the situation as soon as they had ascertained the work required to remove the contamination..
This was not an ideal situation for you, we were aware of this with your tone of voice and the language you used with me on the phone. You asked us to leave the car alone and that you would find someone else.
We phoned you back and offered a fair and proportional refund of 50% as a gesture of goodwill.
Later that day we emailed you offering a 20% discount to complete the rest of the job as a further gesture of goodwill because we knew how unhappy you were.
We have over 20 years’ experience, what we don’t know about contamination removal is possibly not worth knowing.
You told us that you are looking for an alternative company to look after your customer, but at a cheaper price. We are confident that whomever you turn to will be up against the same issue when it comes to removing the contamination and then removing the marring caused to the black paintwork.
If you do find an alternative company, there are two panels, (roughly one sixth of the paintwork) that do not need to be worked on because we have completed them successfully.
There may well be a quicker more cost-effective solution available that we have not yet discovered (that will remove the contamination without causing marring). If you find someone to resolve this within the same duration for the whole car please let us know about it and we will provide a full refund.
Please, if you are stuck and you still need to have this work completed just give us a call and we will look after your customers car for you.
If you take a look at what we are up against in these photographs, it’s clear to see. Please visit this link for images and videos of the work:
https://max-wax.co.uk/paintwork-contamination-liquid-plastic/
What can I say
What can I say, a service above and beyond superb. Valet and cermic coating were carried out by Steffan with true passion and great attention to detail. The end product was sublime, I think the services offered by Max Wax are a cut above the rest. Overall, brilliant, thank you.
April 7, 2024
Unprompted review
Reply from MAX WAX Car Valeting and Detailing
Thank you for taking the time and reviewing us. We are glad that you are happy and hope to look after your vehicle again in the future.
Full external clean, detail, wax and ceramic coating.
I have recently had a full external clean and detail on my 16 year old Jaguar XJ6 at their center at Shoreham Airport, followed by a machine polish and application of Ceramic plus 10H. Although this treatment is not cheap, the end result is worth the cost. The finish on the vehicle is beautiful. The service from Max Wax (Shoreham) has been faultless and I am more than happy to recommend their services.
January 25, 2024
Unprompted review
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