Renewed Market Reviews 

2,335
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great buy! Fast shipping, well packaged. Phone was in amazing condition no obvious cosmetic issue (super awesome because it was a gift) definitely will consider site again when I need to get my repl... See more

Rated 5 out of 5 stars

Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly... See more

Rated 5 out of 5 stars

Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (... See more

Rated 5 out of 5 stars

After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was se... See more

Company details

  1. Electronics Wholesaler
  2. Cell Phone Recycling and Unlocking Service
  3. e-Commerce Service
  4. Electronics Store
  5. Internet Service Provider

Written by the company

RenewedMarket.com is the E-Commerce arm of Reconext, a global electronics refurbishment company where we sell professionally refurbished electronics online. Previously MaxBack.com, RenewedMarket.com offers its services nationwide and has been in operation since September 2010.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,335)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best

Excellent service! Easy and fast to use. My go to for trade-ins.

October 12, 2020
Rated 5 out of 5 stars

excellent customer service

excellent customer service. easy to ship and speedy payment. very good pricing. better than your competition. i will be back and recommend.
john

October 10, 2020
Rated 5 out of 5 stars

This is my second time using MAXBACK.

After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was selling to MAXBACK. The clock was ticking on the 30 day offer but fortunately my new watch arrived in time and I boxed up and mailed the watch in the next day. It took six days from mailing the watch until MAXBACK received it and confirmed the offer. The whole process from start to finish was quick and easy.

October 10, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome Service!!

I received a good price, more than Verizon & Apple was offering me for my Apple Watch series 3. Returned my watch and got my money deposited in my PayPal account fairly quickly!

October 4, 2020
Unprompted review
Rated 5 out of 5 stars

Best Price + Easy

I use Maxback every year to trade in my watch when I get a new one. Super easy process and usually the best price.

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

MaxBack customer since 2011!

I have used MaxBack now since 2011 to do exchanges. They have ALWAYS been fair on their pricing and extremely quick to get you paid via PayPal. I had one time that they said the equipment wasn’t to the standard I thought, offered to send it back to me if I didn’t like the revised amount. I was still happy with the result. I will continue to use them in the future. As long as you follow the instructions to reset your phone, it’s a very easy easy easy process!

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

Easy and Fair

I sent my Apple Watch 4 with a couple of bands. I thought the watch was in perfect condition but I did not scrutinize it. They received it and found it to be in fair condition. They provided photos of the watch under bright lights and sure enough there were scratches. They offered me $84 and I accepted that. The check arrived in the time they told me. It was easy and I am happy. I would definitely use them again!

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Super Responsive Customer Service

Really appreciated their attentive customer service. I had an issue regarding valuation due to the condition of my iPhone and they were immediately responsive (no frustrating automated phone trees) and very professional to deal with. That doesn't happen much these days and is very much appreciated! I would use them again to be sure, and intend to do so.

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Would recommend to anyone

We had an issue getting the payment due to the mail, but everything was handled quickly and professionally! Will definitely use them again!!

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Fair and Honest

I have used MaxBack several times to sell my used cellular phone. I have found them to be fair, honest, and quick to provide payment. I will use them again in the future.

August 19, 2020
Unprompted review
Rated 3 out of 5 stars

False condition descriptions

They should be more descriptive in their condition definitions. I selected “good” as it met that requirement when cleaned and to the naked eye. Apparently, it wasn’t good enough under magnification and special lighting. It didn’t even look like my phone anymore. This greatly impacted the cash received as the dollar difference between good and fair was significant. They no longer were the highest paying vendor. I would have went and traded my phone back to the store for a higher rate than what I received but the hassle to get it back was not worth the effort. I won’t use them again.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

I was a little skeptical about using…

I was a little skeptical about using this service but after reading reviews, I decided to give it a try. This was a painless procedure and they deposited my money fast. I'll use this service again!

August 11, 2020
Unprompted review

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