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j'ai commandé le 29 septembre 2025 un cadeau sur le site et depuis je ne cesse de le réclamer vu, qu'il n'a jamais été envoyé
j'ai essayé de de demander le remboursement de mes points, meme cela je n'y arrive pas
je ne reçois que des réponses automatiques
cela montre visiblement un manque de sérieux du site
Após participação neste painel e depois de estar em condições para pedir o respectivo resgate de pontos, verifico que existe uma total ausência de resposta e efectivação do pagamento da recompensa.
Vamos a factos:
a) Pedido de resgate - 27/05/2025, 12:20h
b) Após 2 semanas nenhuma evolução
c) Reclamações feitas na plataforma - 687, 652 e 795 (desde meados de Junho a meados de Julho 2025)
d) Dia 09/07/2025 recebo email às 02:00h:
"Luis, a sua transferência bancária está a ser processada"
e)Presente data 23/07/2025 nenhum movimento nem efectivação da transferência
Resposta por parte do apoio ao cliente completamente desfasada no tempo (mais de 2 semanas para obter resposta)
Conclusão: Não usar esta plataforma pois o esforço não é devidamente recompensado
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