Maxi zoo in both Gueret and the new store in La Chatre have been helpful and have always been stocked with my needs for my 4 new rescue kittens during the summer of 2026. I look forward to continuing... See more
Company replied
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See what reviewers are saying
Boutique proche de chez moi, cela évite d'acheter sur internet. Petit bémol car il n'y pas les gros packs de pâté almo nature chat disponible en magasin ( il faut passer sur internet ) ni le format n&... See more
Company replied
Every time i visit maxi zoo im impressed with the assortment of items for animals. The place is clean and fairly easy to find items. The choice in food for dogs is varied including dog tin food. Lot's... See more
Company replied
Large choice and fast delivery. However I was shocked by the prices applied to the pet food they sell in their physical shops (about 15% over their online prices). The online prices are similar to... See more
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Company details
Written by the company
Alimentation, accessoires et produits de soins pour votre chien, chat, rongeur, furet, oiseau, poisson et reptile. Maxi Zoo, tout pour vos animaux. Des conseils d’experts pour le bien-être de vos animaux de compagnie. Retrouvez-nous dans l'un de nos 360 magasins ou sur notre boutique en ligne www.maxizoo.fr
Contact info
720, rue le Châtelier, 38090, Vaulx-Milieu, France
- 0481682806
- online-shopping@maxizoo.fr
- www.maxizoo.fr
4.5
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery
The delivery, using Chronopost, is a complete mess. Till you will not change your delivery supplier your customer will run (will not have) their products.
After 10 days my products still not fully delivered… I receive messages delivering for today, tomorrow … but in fact never delivered
September 6, 2024
Unprompted review
Reply from Maxi Zoo France
Bonjour Patrice, nous sommes navrés de lire que vous connaissez des problèmes au niveau de la livraison de vos articles. Avez-vous déjà contacté notre service clients à ce sujet ? Sinon n'hésitez pas à les contacter par email à l'adresse contact@maxizoo.fr ou par téléphone au 04 81 68 28 06
Bonne journée à vous,
L'équipe Maxi Zoo France
Good stuff
Good stuff , good prices, rather quick devilery, nothing to complain about
I used to shop in a maxi zoo in a city, now I can t go there anylonger and need to order and it makes me fine
August 27, 2024
Unprompted review
Reply from Maxi Zoo France
Hi Muriel,
Thank you very much for your review.
We are very happy to see that you are satisfied with our store.
Have a nice day and see you soon! Team Maxi Zoo France
Reply from Maxi Zoo France
Hi Gilbert,
Happy to see that everything went well!
Have a nice day,
Maxi Zoo France
Always a good experience on the store !
Always a good experience on the store !
August 28, 2024
Unprompted review
Reply from Maxi Zoo France
Hi Alex,
Thank you very much for your review. We are very happy to see that you are satisfied with our store.
Have a nice day and see you soon! Team Maxi Zoo France
My order always comes at time
My order always comes at time. The products are delivered in a perfect status. So everything is good.
August 12, 2024
Unprompted review
Reply from Maxi Zoo France
Bonjour Vincent,
Merci pour cette belle appréciation qui nous donne le sourire !
Excellente journée à vous, à bientôt,
l'équipe Maxi Zoo France
Super staff
Maxi zoo carries the best range of pet products of any pet shop in our area. Staff always friendly and super-helpful (even though my French is less than fluent!)
August 3, 2024
Unprompted review
Reply from Maxi Zoo France
Bonjour, nous vous remercions d'avoir pris le temps de nous laisser un avis. Excellente journée à vous et à bientôt. L'équipe Maxi Zoo France
Reply from Maxi Zoo France
Bonjour, merci beaucoup pour votre appréciation. Excellente journée à vous, l'équipe Maxi Zoo France
Reply from Maxi Zoo France
Bonjour,
Merci pour ces 5 belles étoiles qui font briller notre magasin.
Agréable journée et à bientôt,
l'équipe Maxi Zoo France
Staff is always friendly and helpful.
Staff is always friendly and helpful.
Great variety of products and prices.
I have been a customer for many years and I am fully satisfied with the quality of the service and shopping experience at my Maxi Zoo store.
June 28, 2024
Unprompted review
Reply from Maxi Zoo France
Bonjour, nous vous remercions d'avoir pris le temps de nous laisser un avis. Nous sommes ravis que votre expérience ait été satisfaisante. Excellente journée à vous et à bientôt. L'équipe Maxi Zoo France
Excellent
Good promotions, large range of products and very quick delivery!
June 3, 2024
Unprompted review
Reply from Maxi Zoo France
Bonjour,
Nous sommes ravis d'apprendre que votre expérience a été satisfaisante. Merci pour cette belle appréciation !
Bonne journée et à bientôt,
l'équipe Maxi Zoo France
Always friendly and helpful personal
Always friendly and helpful personal. We find all we need for our cat and dog at reasonable prices and good quality.
May 31, 2024
Unprompted review
Reply from Maxi Zoo France
Bonjour, merci beaucoup pour votre avis. Nous vous souhaitons une bonne journée et à bientôt. L'équipe Maxi Zoo France
fantastic
I read the reviews and was very doubtful about ordering my pig food and dog chews. The price was less expensive so I did. I received the order quicker than I was informed and would definately order again without hesitation
December 19, 2022
Unprompted review
Excellent
Excellent! A super range of products. Very competitive prices and fast delivery. Free delivery over a certain threshold. Great selection of large quantities of bird food.
June 7, 2022
Unprompted review
Maxi Zoo France is Excellent
My experience with Maxi Zoo France is excellent.
My most recent purchase was for bird seed in large quantities. I use the online shop.
I am impressed with the speed of delivery and even free delivery with a minimum order.
Product variety is excellent.
I am a very happy customer and I will be using Maxi Zoo France again very soon.
Highly recommended.
April 26, 2021
Unprompted review
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