Maxpeedingrods Reviews 668

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the customer service for being helpful, responsive, and efficient in resolving issues and providing replacement parts. Many people appreciate the quick assistance and the positive attitude of the staff, making interactions pleasant and productive. The overall experience with the company is often described as excellent, with consumers noting the ease of getting their problems handled. However, some customers were dissatisfied with the product quality and fitment, reporting issues such as parts not fitting their vehicles as advertised, leaking coilovers, or defective components. These reviewers also mentioned difficulties with customer support not acknowledging product manufacturing errors or refusing refunds for unusable parts, leading to frustration and a feeling of being unsupported.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the quality, noting that goods... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight helpful,... See more

Quality

Clients share ambiguous opinions on quality. Some customers are satisfied, reporting that received shocks are... See more

Staff

Customers had ambiguous experiences with staff. Some reviewers, like those who interacted with Jason and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service, great product, ride is excellent on the T7s. They are also working to send me a revised spring set for the rear.

Rated 5 out of 5 stars

We needed a new battery as we accidentally left ours hooked up o er the winter and the process to buy a replacement was easy. Thank you!

Rated 5 out of 5 stars

Really helpful customer service, always can count on them with getting my problems handled by then as soon as possible, Jason is one of the workers that helped me and is really helpful

Rated 5 out of 5 stars

Installed my air suspension shocks in September. Had a problem with one airing up call customer support and they were outstanding. Highly recommend!!


Company details

  1. Motorsports Store
  2. Sporting Goods Store

Information provided by various external sources

Find Aftermarket Auto Parts from Maxpeedingrods,with excellent auto tuning parts,no custom hassle.Enjoy amazing speed and driving experience all the time!


Contact info

4.0

Great

TrustScore 4 out of 5

668 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Support Experience!

It's not often that you interact with someone in car part industry that understand your concerns and actually find a solution. I was very pleased in how Support handled my inquiry and found a quick solution for my issue. Thank you!

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Had a small issue but is making it rite! Sending a new set out within minutes of calling! Will use again

May 21, 2024
Unprompted review
Rated 4 out of 5 stars

Good customer service

Good customer service, very knowledgeable, easy to talk to and answered all of my questions. Free shipping is a plus!

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great product and customer service.

We bought a Max3500 in Nov 2022. We have used it at altitude in Colorado and it still performed decently. We contacted customer service to see about an altitude adjustment kit and they have been extremely helpful. Highly recommend the product and their customer service.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I've been super mixed up on a few things with shipping , and hank, Yvonne and everyone else that I've been in contact w has been super professional and actually quite informative and even were able to upgrade my strut assembly to the adjustable dampers.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and Easy customer service

Fast customer service representative Hank was so helpful and just awesome i had never had coil over and he just took his time to help me out explain everything answered all my questions! Literally stressed relieved!! THANK YOU SO MUCH HANK!!

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with this company was AMAZING!!

My experience with this company was really great, because they have multiple offers and a wide selection for parts and products. I like this company because it has quality parts and they are made with strong material and can offer a long lasting effect.

April 12, 2024
Unprompted review

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