I have held off writing a review as in the begining Northside Bradford let me down regarding the customer service and how long they kept my company Maxus deliver 9 for But....Im glad to now write they... See more
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We would highly recommend Northside Truck And Van Ltd – John Corbett was very informative and efficient to deal with. We bought 2 vans and got a great price, and they were both delivered in the time f... See more
Company replied
Maxus delivery 9, with around 11000 miles from new. Delivered to Bradford branch, with engine knocking and struggling to run. Told no courtesy vehicle is included in warranty. After 7 weeks and no nea... See more
Company replied
Great experience from start to finish John Corbett was provisional and attentive throughout
Company replied
Company details
Written by the company
Maxus Northside offer the sale, service and repair of the entire Maxus van range. Partnering businesses since 2021 moving them into the all electric age with style and comfort. Since our beginnings, we have developed more than just buildings. Our investors in people scheme has received silver accreditation. Every member of the Northside team is an industry expert and a vehicle enthusiast. Whether you are working with sales, technical or support you are guaranteed to be in safe hands. Our sales and services are tailored to cover every customer want and need, carrying one of the largest volume of stock vehicles across all UK based Maxus dealerships.
Contact info
Legrams Lane, 01274 925 512, Bradford, West Yorkshire, United Kingdom
- 01274 925 512
3.5
Average
7 reviews
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Hasn’t replied to negative reviews
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Getting better by the week ........
I have held off writing a review as in the begining Northside Bradford let me down regarding the customer service and how long they kept my company Maxus deliver 9 for But....Im glad to now write they really have turned things around over the last few months from initial booking in, to the literally daily/hourly brilliant updates I receive from Mark Potts (Workshop Manager) the whole team at Northside Bradford seems to have turned things around and im more than happy to keepusing them.
May 28, 2025
Unprompted review
Maxus delivery 9
Maxus delivery 9, with around 11000 miles from new. Delivered to Bradford branch, with engine knocking and struggling to run. Told no courtesy vehicle is included in warranty. After 7 weeks and no nearer to resolving, been given endless excuses, told various reasons including, it needs an engine replacement, then latest is we need to check the engine to assess the problem. We have phoned over 20 times all recorded. This is beyond a joke. May have to take legal advice. Meanwhile our small company struggles along with additional costs.
December 19, 2024
Unprompted review
Reply from Maxus Northside - Bradford
Dear Dale,
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you have experienced with your Maxus Delivery 9. We understand how critical a reliable vehicle is for your business operations. Your complaint has been forwarded to the General Manager at the depot who will be in touch to discuss further.
If you require anything further please contact us at feedback@northside.co.uk
Kind regards
Customer Care Team
Clueless
Awful, had my van for 2 days for a service. Chased what was going on told me it was 2000 miles too early for a service…. I told them I’d rather it done as near impossible to get a booking bang on the mileage. They refused! Ended up taking it without the service and took it elsewhere. Communication was none existent. Avoid Northside Bradford at all costs.
Northside leeds however are more professional with great communication and would highly recommend
November 27, 2024
Reply from Maxus Northside - Bradford
Dear Gareth,
Thank you for taking the time to leave your feedback.
Customer experience is very important to us at Northside and
we would like to take the opportunity to look into this matter further for you and have passed your details to the General Manager at the dealership, who will be in touch to discuss further.
Kind regards
Customer Care Team
too rigid with warranty
too rigid with warranty
side door fault not covered by warranty
November 26, 2024
Reply from Maxus Northside - Bradford
Dear Richard,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, and the General Manager at our Bradford depot will be in touch to discuss further.
Kind regards
Customer Care Team
Reply from Maxus Northside - Bradford
Dear Mark
Thank you for choosing Maxus Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great experience from start to finish…
Great experience from start to finish John Corbett was provisional and attentive throughout
July 11, 2024
Reply from Maxus Northside - Bradford
Dear Pete
Thank you for choosing Maxus Northside and for sharing your 5* experience.
Your kind words are much appreciated and the message has been passed on to John and the team.
We look forward to seeing you again in the future.
Kind regards,
Customer Care Team
Fab Service / Experience
We would highly recommend Northside Truck And Van Ltd – John Corbett was very informative and efficient to deal with. We bought 2 vans and got a great price, and they were both delivered in the time frame stated.
July 11, 2024
Unprompted review
Reply from Maxus Northside - Bradford
Dear Greenfield Removals Ltd
Thank you for choosing Maxus Northside and for sharing your 5* experience.
Your kind words are much appreciated and the message has been passed on to John and the team.
We look forward to seeing you again in the future.
Kind regards,
Customer Care Team
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