While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.8

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

On two separate occasions in…

On two separate occasions in Mccaratans northside shopping centre. The manager(who served me) of the pharmacy was extremely rude, I have been using this chemist since before mccartans took over. On one occasion I had gotten a new medication no member of staff came to speak to me about it. The second time the manager was using the phone while serving me and completely ignored me while looking at my husband standing behind me speaking to him while I was asking for my prescription. Not very professional in my opinion, I will not be using this pharmacy again.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

McCartans Sutton Cross Thanks to all the staff

McCartans Sutton Cross, very nice and friendly staff, I get all my meds/makeup/perfume in this chemist, Audrey is great on the skin care. Rachel/Meg always ready to help at the front counter. Louise and Leah couldn't do without you two for my meds,
Some cream cakes for you next time I'm in.

March 12, 2024
Unprompted review
Rated 2 out of 5 stars

Absolutely disgusting arrogant and…

Absolutely disgusting arrogant and interference in my collection of my percription, by an assistant working in Mc.Cartons, Portmarnock.

She publicly went out of her way in a busy pharmacy to involve herself regarding my perception that was ready to be collected.
I asked a lovely assistant for my perception that I'd already known was there to be collected and this woman gave me a intimidating horrible look and walked to ask the pharmacist about me collectng my perception. That was none of her business as I wasn't talking to her but another assistant and it was extremely private!! I was totally humiliated Infront of a busy pharmacy . That I walked out in tears.

Disgraceful and a horrible human to deal with tbh

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

Regular Bad Customer Service

I deal on a regular basis with the Bayside branch of this Pharmacy. Regular bad customer service! This afternoon - 2 customers and 5 staff - 1 staff outside on a personal call, 1 stacking shelves, 1 chemist making up scrips, 1 serving the first customer by standing beside the chemist, final staff member? Not sure what she was doing. Last month, emailed in script on a Sunday, called on Thursday, script not ready - seemingly "we don't check the emails often".
This store needs a Manager. Why do I go here? -it's the local chemist that our family is registered at....

March 20, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look