McDonald's Reviews 765

Extremely pathetic and disgusting burgers I ate at Triangeln outlet today. The buns were so dry and no taste of patties and sauces inside. I also ordered chilli cheese tops and to my disappointment the cheese was also so dry inside. Today was the last time I visited McDonalds outlet. You ruined my trust today .. ☹️☹️😡

Extremely terrible of customer service

I want to share my experience at the location on 4514 Telegraph Ave, Oakland, California. The employees there have been exceptionally rude and unprofessional during my visits. I have been there several times, and each experience has been disappointing. Frankly, I am losing my patience with the staff.

During my last visit, I placed two separate orders: a $6.00 meal deal and a soft ice cream using my reward points, which were about to expire.

When I approached the drive-thru order area, I explained my situation and provided my order number, 1604. The employee asked for my order number three more times, and her attitude was far from friendly. After the last request, she instructed me to drive to the second window. After a wait of about 20 minutes, I reached the window. The lady there was unfriendly and began to hand me someone else's order. I pointed out that it wasn't mine. In the background, I heard a man trying to give my order, 1604, to a woman at the pickup counter. I informed the employee that he had my order, but she asked me again for my order number, spoke to him in Spanish, and reiterated her request. When I raised my voice to repeat my order number, she seemed even more annoyed and slammed the window shut.

Eventually, the man passed my order to her. She snatched it from him and shoved it at me with a bad attitude. I then inquired about my second order for the soft ice cream. She claimed she had it but asked for the order number; however, only the second order appeared, not the rewards order on my phone. She then stated she would get a manager.

A young Hispanic man approached the window and introduced himself as the manager. I explained my situation to him, but he simply walked away without acknowledging me.

A few minutes later, the actual manager came to the window, yelling that they didn't have my order and that I was holding up the line. I asked if I should come around to resolve this, and he said the dining room was closed, indicating he did not want to address my concerns. His dismissive attitude was concerning; it is his job to address customer issues, which he did not do, and he wanted me to go away. I waited my turn just like everyone else.

As a Senior Director for a major airline, I find this treatment unacceptable. If this is how your management treats customers, it raises serious concerns. I have many dining options available, and given your financial situation and loss of customers due to high prices, this is something I need to consider.

Honestly, it's not worth my time to deal with employees who are rude and inconsiderate and who don't care about their jobs or their customers. I will certainly redirect my money to a business that values the product they deliver. I'm going to make sure I share this experience with as many people as possible, through different websites, friends and family. The store manager and several employees need additional customer service training but as I believe nothing will be done and this will continue. What is happening, many customers will not voice their concerns; they will simply walk away never to return. I felt you needed to know my frustration and what's going on with this franchise store; and how they are representing your produce and brand, you should be concerned.

Additionally, please do not send me the generic response you provide to all customers who complain, as it feels impersonal and indicates a lack of concern for my issues. Please address the concerns directly.

Its bad customer service they try to steal phones and get away with it and they lost a vustomer the other day they dont wanna give me my phone and they do the good with plain hand and they are so discusting i hate them so much and they always are so rude

I got no apple pie! Fuh you!

I love my Apple pie😓

Worse service and rude people. I will go to Burger King from now on

The worst of the worst here in Mc donald’s Nordstan, Göteborg.
Had to wait 1hr before food comes and when you follow up, nobody really is able to help you. They will tell you they will serve but never happen. The worst experience especially when you have small kids with you whose patience are quite short too.. It’s frustrating and I almost cried as my kids are crying for their food.

Very poor experience Sveavägen McDonald’s staff don’t care about rider and disrespect long wait 35 minute for one order I think staff need more coatching and specially night time I think one Asian girl don’t listen and very rude

Vad heter 20 minutes from my food One medium fry One small Friday for chicken nuggets 15 minutes in they forgot my order and didn't do it in i got my order 20 minutes later

Fast and cheap, this is how daily meals should look like, even though it`s not good for health.

It`s my favorite place , where I run out of money and need to eat something fast. I guess that`s why people invented fast food for cheap and fast option for your lunch. That is an especially relevant thing nowadays, when pace of the living, if it didn`t double, but tripled. What can be better than, fresh big mac with branded french fries, um-m, it`s time to go there, I guess😁🍟

Not an expensive cafe to grab a meal. You can eat out or inside, whatever you wish and the food is served quickly. The quality of burgers is pretty much obvious. I can't say that it's healthy but it's not tha bad either. Once you eat Big Mac, you won't have cancer right away so you can eat combos once per month without harm to your organism. All in all, I can recommend this fast food joint.

I didn`t expect that I`m gonna write the review about Mcdonalds, but the time has come:) I am not a huge fan of fast food, I prefer more home meals, but, you know, life forces me to find efficient solutions for daily problems and food sometimes becomes a headache, when you need to find what to eat and where to eat. The places, like Mcdonalds helped me a lot to cut my food waiting time and expenses so that it was possible for me to satisfy my basic food needs in a speedy and affordable manner.
Also, in comparison to some of my local fast food places, I can trust the quality of this brand, which has been tested in many years. You know, in terms of food, it`s always better to stick to checked and famous places to avoid the risk of poisoning and other issues with your health.
Though, with these benefits, there comes drawbacks. Everybody is aware of obesity problems that lead to severe health problems. Thus, for me, I could note that I need to be moderate in my appetite, even if I like the bigmacs so much😁😍

Vi bestelde en Happy meal men vi fick ingen leksak eller pommes till Happy meal

I sometimes receive the wrong order but the food is fine for fast food standards.

I had a meal at Mcdonald Plaza Sg yesterday 12 Apr around 3.30 pm. Forgot and left my new thermo bottle on the table as I have too many stuff with me.

I realised it only when I reached home. Called 67773777 many times but CSO lied to me to download Mcdonald app to find Plaza Sg tel, which I couldn't.

Called 62387785 many times around 5 pm but nobody pick up.

This morning, I went to Plaza Sg Mcdonald but asst manager told me there was no thermo bottle found, which meant that your staff had thrown away my item !

Contacted HQ staff at 97685924 but he claimed that he is from Plaza Sg outlet and just ignored me!

I would like to leave my experience of visiting McDonald’s restaurants. I was in a hurry and I needed to get to the general meeting. I understand that I was also starving and kind of not in a good mood to go there. I saw that near the office there is McDonalds and thought “Oh, this smell is so crazy” and went in there. I made a quick order of burger El Maco Premium Beef with CocaCola zero sugar, as soon as I finished ordering, my order was ready at that moment also. I was kind of amazed by the speed of orders. I ate quickly and everything was good but the burger was not hearty though. xD

It’s very slow

When I travel, the very first thing in my raider - visit mcdonalds. I heard a lot about different menus in various countries, so back when i was in Sweden, I came over and tried some famous meals which are sold worldwide. It was interesting how cooking process was different, how taste was different and so on.
In fact I remain delighted. Well, I ate a couple of renowned meals and they were tasty. But guys don't abuse fast food, it can be bad. but for me... well, I just ticked the box in front of "sweden".

I waited for 2 hours for my food and when I finally got my food I wasnt alowed to eat because I had to pre order