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They supply garden equipment to Woodies, when you need spare parts, Woodies refers you to them and they ignore you completely. Three emails so far, not even the courtesy of an acknowledgement.
Anyone got a MCZ Q box 60 with fan noise at low settings. (1) very loud. Now believe it or not!!!🤔🤔🤔after been told by MCZ manufacturers that MCZ QBOX 60 is much louder fan noise than older version BOXTHERM 60 how can this be?? When in the official MCZ brochure is says With new technology brushless motors etc quieter ?? 😡😡
Further to my previous review. The Ash Vacuum that the parts were replaced for has again a hole in the filter and the hose has completely broken off this time so I now have no suction at all. The shop I purchased this unit from (James Knox & Sons Ltd in Kilkeel) have washed their hands of the warranty as they say they only cover 1 year of the 2 year warranty provided. Sent 2 emails to MCL (Rachael Penny & admin) so far and I haven't even got a reply other that the read receipt I had on so i know they are reading my emails. Product is useless, now broken down twice in less than 2 years and also not taking into affect that you only clean your fire out for 6 months of the year. Stay well clear of this product and these 2 companies.
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