MCR GAS Reviews 

37
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We have used MCR Gas a few times for boiler servicing and plumbing. We wouldn't go anywhere else as the service is professional, reliable and easy to use. We had our shower mixer bar replaced today an... See more

Rated 5 out of 5 stars

Cannot thank these enough! Especially Ryan. He has so much patience. Quick efficient installation for 2 commercial brand new boilers for my work place Mecca. Very Quick and Hassle free installation wi... See more

Rated 5 out of 5 stars

James & Alec came in to fix the leakage in my toilet today. They were really efficient at their job. Their moving & handling skills were outstanding. Very polite & respectful attitude throughou... See more

Rated 5 out of 5 stars

Fantastic company from speaking to Emma to having it fitted by Stefan within a couple of days. This close to christmas and no boiler so we are so grateful tk m/c gas for their professionalism and spe... See more

Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Engineer
  4. Plumber

Written by the company

At MCR Gas, we can offer you instant quotes using online video calling! Our team members take a look at the problem using a popular video chat program, including Facetime, Whatsapp, or Zoom to evaluate the problem, determine the cause, and then let you know what needs to be done. This allows us to get you the information you need quicker and more conveniently than ever before! The best part - all video quotes are currently FREE!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.7

All reviews

(37)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Engineers arrived as arranged, got stuck into the boiler replacement, job completed on time and cleaned up afterwards, fantastic job, would definitely recommend x

February 17, 2025
Unprompted review
MCR GAS logo

Reply from MCR GAS

Hi Allyson,

Thank you so much for the lovely review! We’re really glad to hear everything went smoothly with your boiler replacement and that our engineers left everything clean and tidy – that’s exactly what we strive for on every job.

We truly appreciate your recommendation and your kind words – it means a lot to the team!

Rated 5 out of 5 stars

Fantastic local company

Fantastic local company, who were prompt to service and fix my boiler and sort what was needed so I had hot running water and a warm home my little boy and I. All sorted within 48 hours.
Friendly and helpful. Amazing customer service! Would highly recommend!

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Service

Great experience with these guys. Super efficient and professional. Go above and beyond for customers, would highly recommend. 10/10 service

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with mcr gas

Fantastic experience with mcr gas, had a leak on our boiler on Christmas Eve and Marley the engineer was with us within a couple of hours of contacting them he was very respectful of our house, explained what the problem was and ordered the parts, ensured we had heat and hot water over the Christmas period and returned yesterday (3.1.25) to fit the parts….again Marley explained everything throughout and would highly recommend using mcr gas! Marley is a credit to your company as you don’t normally get this kind of customer service anymore….one last thing the price was very reasonable!!!

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. They listened to all my requirements and then gave me a very reasonable quotation on 3 different boiler options. There was no sales pitch or hard sell. Emma was very helpful in making arrangements for a convenient day for installation. Marley and Jamie arrived as expected. Text messages were sent with ETA and tracking options. They were both polite and professional. They informed me of how long the job would take and got straight to work. They completed the job on time and cleared everything away. A very neat job. They then took time with me to go through the operation of both the boiler and the thermostat. Unfortunately 4 weeks later I had a small problem with the thermostat and receiver not communicating with each other. Chris talked me through how to override them so we had heating and then came out the same day to fit a new receiver.
I cannot recommend this company enough. Seldom do you find companies now that pride themselves so much on customer service but I found one with this company. Everyone I either spoke to on the phone or had working at the house were just lovely, genuine people. 5 star service for sure.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

M/c gas company …

Fantastic company from speaking to Emma to having it fitted by Stefan within a couple of days. This close to christmas and no boiler so we are so grateful tk m/c gas for their professionalism and speedy outcome .we would use them again in a shot and would highly recommend. Great job done cleanly and with care and great price .thankyou so much

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Cannot thank these enough! Especially Ryan. He has so much patience. Quick efficient installation for 2 commercial brand new boilers for my work place Mecca. Very Quick and Hassle free installation with Ryan going above and beyond before and after installation to. Made me feel totally at ease and very friendly engineers. Highly recommend!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Emma, Ryan & Team

A huge thank you to Emma, Ryan, and the team at MCR Gas for their outstanding service! 🙌 They went above and beyond to service our boiler at our commercial premises, sorting everything out in record time. 🚨 Their professionalism and efficiency are second to none. Highly recommend them for anyone in need of top-notch gas services.

Thanks again, Emma & Ryan – you’re lifesavers!

Jason Davenport

#MCRGas #BoilerService #TopNotchTeam #CommercialBoilerExperts #HighlyRecommended #ProfessionalService #QuickAndEfficient #UKBusinesses

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Help in new property

I’d just moved into new house and the HIVE was very perplexing. Ryan explained how it’s unique to an individual and not the property but sorted it for use in meantime without the app.
He’ll be coming back to service the boiler and for my own HIVE.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Where do I start

Where do I start? Fantastic engagement from start to finish including calls on a Sunday, Really helpful is Emma, she sorted Everything out for me.
Really good prices I would recommend them to anyone.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

First class service from MCR GAS

First class service from MCR GAS! A late night call out and then a brand new boiler fitted in 24 hours. I cannot recommend them enough. The customer service and expertise was exceptional. I highly recommend.

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

Really disappointing - No show

Really disappointing. Had an appointment booked. Received a call to ask if I could change it. I explained I had booked the day off as I had booked a few appointments at the property on that day and was told its ok that you could still attend you would just move a few other things around. Checked that you were sure and was told you was. On the day of the appointment I waited in the property and no one turned up. I have used your company on a few occasions and always had a great experience and actually recommended you to friends and family. However for you just then not to show up is really disappointing. If you really couldn't attend that day you could have just informed me on the call when we spoke and I could have made other arrangements. To just be a no show is really not good

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND

Ryan has been to our house on a number of occasions, all emergency calls. He resolved each problem quickly and efficiently. Nothing is too much trouble for him. His work is always too a very high standard and I would highly recommend him.

September 19, 2022
Unprompted review

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