Md O Sheas Reviews 

1,124
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, often receiving their building supplies and various household goods within a single day without any hassle. People also deeply appreciate the friendly delivery drivers and extremely helpful staff members who ensure online purchases are handled smoothly from start to finish. Some reviewers were not happy with occasional delivery delays and frustrating problems where items completely failed to arrive as scheduled. A few customers additionally mentioned encountering specific issues such as receiving incorrect product specifications, missing parts from their orders, or drivers leaving packages outside.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting prompt and fast shipping times alongside... See more

Order

Customers had positive experiences with order, highlighting fast delivery times and an easy online process.... See more

Service

Customers consistently note positive experiences with service, highlighting competitive pricing, clear... See more

Staff

Users describe positive interactions with staff, frequently noting that delivery drivers and team members are... See more

Product

People report satisfaction with product availability and delivery. Consumers appreciate finding items that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've placed orders for delivery with MD OShea many times, and every single time they've delivered the same day within a few hours of placing the order. This consistency is what keeps me coming back wh... See more

Company replied

Rated 5 out of 5 stars

Excellent, local company, great website. Been buying stuff of them regularly for about 5 years. Usually very fast delivery. If there is a problem or need something urgent can ring them and always get... See more

Company replied

Rated 5 out of 5 stars

I ordered a shower mid morning on a Wednesday and the post man delivered it Thursday morning. I have never had such a fast service and MD O'Sheas were also the cheapest by a country mile. I am very im... See more

Company replied

Rated 5 out of 5 stars

I ordered a Stanley Stove from here online and bearing in mind I live in a completely different county and had never heard of them before, I found the whole experience seamless and stress free. I woul... See more

Company replied


Company details

  1. Building Materials Store
  2. Appliance Store
  3. Bathroom Supply Store
  4. Do-it-Yourself Shop
  5. Door Shop
  6. Grill Store

Information provided by various external sources

MD O'Shea & Sons is a builders merchants, DIY superstore and Garden Centre in Ballincollig, Co. Cork and Killarney, Co. Kerry. We supply a huge range of stock in all our departments. Building and Construction, Electrical, Gardening, Paint, Tools and D...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(1,124)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent. Thanks again Marie.

July 29, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Alfie,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Great to deal with.

Very easy ordering process, prompt delivery!

August 1, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Mr Muir,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly , v happy with my purchase.

August 2, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Ann,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from company and staff. materials ordered online and delivery was the same day. On a previous online order it was delivered first thing next morning.All the materials , timber roofing products concrete lintel all first class timber lengths straight and true.delivery drivers very helpful and professional.

August 1, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Thomas,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

1st class

Website was easy to navigate and all the items I wanted were available at a good price.
Items delivered next day in perfect condition.
Will definitely be buying from M D O'Shea again. Thank you.

July 31, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Tim,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 4 out of 5 stars
Md O Sheas logo

Reply from Md O Sheas

Hi Kevin,

Thank you for taking the time to leave us a review. You should have been contacted prior to your delivery. We will look into making sure we improve on this going forward. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 4 out of 5 stars

Good experience

Delivery on time
Transportation of goods in a good condition
Could improve with help assembly the goods

July 27, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Ppinto,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

We are not supposed to connect up new mashing machines - we recommend contacting a plumber to install the machine for you.

MD O'Shea Online Team

Rated 5 out of 5 stars

speed of delivery

speed of delivery, plus packaging was good and secure
overall brilliant

June 30, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Brendan,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 1 out of 5 stars

Had a very bad experience here

Had a very bad experience here. I was dealing with an older man I think his name was either Kieran or Mick. He had glasses and was on the larger side. He very condescending, rude and passive aggressive! I don’t know why. I was totally shocked. All the other staff were nice and I was so close to just saying can I switch staff members. Please MD Oshea management - look into this incident. He was horrible for no reason. It was hard to keep my cool with him but I did. I won’t be coming back because he left such a bitter taste in my mouth.

July 14, 2024
Unprompted review
Md O Sheas logo

Reply from Md O Sheas

Hi Alannah,

We are very sorry to hear you had a negative experience in one of our stores. We will be highlighting this with our supervisors to follow the relevant procedures to resolve this issue.

Could you please contact us with more information about your story to info@mdoshea.ie and we will do our best to find a solution to this issue.

MD O'Sheas Online Team

Rated 5 out of 5 stars

Excellent company

I ordered my items online and they were delivered to youghal the next day by lunch, excellent service and excellent business

June 26, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Ken,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 4 out of 5 stars

Very fast delivery

Very fast delivery. Ordered in the morning got the delivery in the afternoon.

July 2, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Tiago,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

Please let us know what we can do to get a 5* review next time by emailing us at info@mdoshea.ie

MD O'Shea Online Team

Rated 5 out of 5 stars

Quick delivery

Ordered Monday evening, delivered Tuesday morning

July 1, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Paul,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Excellent

As described and fast delivery

June 29, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Declan,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 3 out of 5 stars

Some of the wood I ordered was the…

Some of the wood I ordered was the wrong size but did not affect the job

June 27, 2024
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Reply from Md O Sheas

Hi David,

We are very sorry to hear you received the wrong size timber. You can always contact us if there’s an issue with the order and we will get it corrected as quickly as we can. We have contacted you directly regarding this and hope to see you back shopping with us very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Great service

Great service , fast delivery

June 30, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Derek,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Great Service

June 28, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Mary,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Fast delivery

June 27, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Owen,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Excellent & efficient service and very…

Excellent & efficient service and very prompt delivery.

June 26, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Denis,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

To have such a great facility in our…

To have such a great facility in our town is amazing and every time I go in nothing is too much trouble

June 26, 2024
Md O Sheas logo

Reply from Md O Sheas

Hi Reg,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Mike Condon was exceptional

Mike Condon was exceptional! Nothing was too much trouble. 5* and I will def buy again from MD OSheas as a result & will recommend them to everyone I know.

June 20, 2024
Unprompted review
Md O Sheas logo

Reply from Md O Sheas

Hi Reg,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us and we hope to continue dealing with you going forward.

MD O'Shea Online Team

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