Md O Sheas Reviews 

1,124
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, often receiving their building supplies and various household goods within a single day without any hassle. People also deeply appreciate the friendly delivery drivers and extremely helpful staff members who ensure online purchases are handled smoothly from start to finish. Some reviewers were not happy with occasional delivery delays and frustrating problems where items completely failed to arrive as scheduled. A few customers additionally mentioned encountering specific issues such as receiving incorrect product specifications, missing parts from their orders, or drivers leaving packages outside.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, highlighting prompt and fast shipping times alongside... See more

Order

Customers had positive experiences with order, highlighting fast delivery times and an easy online process.... See more

Service

Customers consistently note positive experiences with service, highlighting competitive pricing, clear... See more

Staff

Users describe positive interactions with staff, frequently noting that delivery drivers and team members are... See more

Product

People report satisfaction with product availability and delivery. Consumers appreciate finding items that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've placed orders for delivery with MD OShea many times, and every single time they've delivered the same day within a few hours of placing the order. This consistency is what keeps me coming back wh... See more

Company replied

Rated 5 out of 5 stars

Excellent, local company, great website. Been buying stuff of them regularly for about 5 years. Usually very fast delivery. If there is a problem or need something urgent can ring them and always get... See more

Company replied

Rated 5 out of 5 stars

I ordered a shower mid morning on a Wednesday and the post man delivered it Thursday morning. I have never had such a fast service and MD O'Sheas were also the cheapest by a country mile. I am very im... See more

Company replied

Rated 5 out of 5 stars

I ordered a Stanley Stove from here online and bearing in mind I live in a completely different county and had never heard of them before, I found the whole experience seamless and stress free. I woul... See more

Company replied


Company details

  1. Building Materials Store
  2. Appliance Store
  3. Bathroom Supply Store
  4. Do-it-Yourself Shop
  5. Door Shop
  6. Grill Store

Information provided by various external sources

MD O'Shea & Sons is a builders merchants, DIY superstore and Garden Centre in Ballincollig, Co. Cork and Killarney, Co. Kerry. We supply a huge range of stock in all our departments. Building and Construction, Electrical, Gardening, Paint, Tools and D...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(1,124)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Keron could not more helpful

Keron could not more helpful
As the order arrived minus one bag of finishing plaster he organise one to be dropped off two days later even though it arrived a bit on the damp side

June 26, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi there,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

Please note we will happily replace the bag if there are any performance related issues caused by the damp.

MD O'Shea Online Team

Rated 5 out of 5 stars

Great value & service

Great value, and excellent turn around time & delivery

May 29, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Eric,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

hassle free

All items in stock. Delivered on time early the following morning. Hassle free.

May 28, 2025
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Reply from Md O Sheas

Hi Cal,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Fantastic service and amazing people to…

Fantastic service and amazing people to deal with. Delivery was 100% and the delivery driver so so helpful
Plus you feel like you are supporting local

May 28, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Annie,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Received goods on time

Received goods on time

May 27, 2025
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Reply from Md O Sheas

Hi Sara,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

It’s always good service

It’s always good service, have been ordering for years.

May 30, 2025
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Reply from Md O Sheas

Hi there,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered some decking boards and these were delivered to my house within 24 hours. They were also left neatly stacked beside my house

May 27, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Harry,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Delivery on time

Delivery on time. Goods arrive in good condition.

May 27, 2025
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Reply from Md O Sheas

Hi Brenda,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Delivered within 2hours of ordering

Delivered within 2hours of ordering, can’t be beaten!

May 28, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Chris,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Easy transaction and fast delivery

Easy transaction and fast delivery

May 27, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi John,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 2 out of 5 stars

Disorganised and bad communication

I'm a regular costumer in Ballingcollig as currently renovating. While all personnel is polite and helpful, I've never had a smooth experience at the counter, often having to recheck dockets, exchange items on the spot, query items being overcharged, or going around in circles between depots to find my items. Last week I've put in a large order for home delivery for the first time, on tuesday. In person at the shop, I was told it should be arriving wed evening. I called on thursday, as nothing arrived, and was told the order was redirected to killarney. Called killarney and was told they did not know about my order but they would call back. They did not. Friday we contacted again and were told they would be monday at that stage, as the drivers were informed too late. All planned work was delayed. We called again today (the next tuesday!) as still no sign of the delivery. They told us they never heard of the order. :) No communication at all on the order unless prompted by us, similarly to other reviews. Can't make this up, sort yourselves out please.

May 13, 2025
Unprompted review
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Reply from Md O Sheas

Hi Sara,

Thank you for taking the time to leave us a review. We apologise for the inconvenience caused and the lack of communication - this is not representative of the high standards we hold ourselves too. Any changes in timeline should have been communicated to you. Please contact us directly at info@mdoshea.ie with full details of your order and we will get it resolved for you as quickly as possible.

Kind regards,
MD O'Sheas Online Team

Rated 1 out of 5 stars

Still waiting for the remainder of…

Still waiting for the remainder of order.
Had also called to get and update and was expecting a call back but have yet to receive

April 28, 2025
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Reply from Md O Sheas

Hi Eoin,

Thank you for taking the time to leave us a review. We apologise for the delay in getting the remainder of your order out to you and the lack of communication you received. We picked up your email from the weekend on Monday morning, and you should have received the remainder of your delivery on Tuesday. Please contact us at info@mdoshea.ie with future enquiries as our online sales team are very diligent in responding to all enquiries.

Thank you again for taking the time to leave us a review, and we hope to see you back with us again very soon.

Kind regards,
MD O'Sheas Online Team

Rated 5 out of 5 stars

Great customer service from Ciaran…

Great customer service from Ciaran Kennedy

April 29, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Ruairi,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 4 out of 5 stars

Item easy to find but i tried to pay…

Item easy to find but i tried to pay for delivery and it wouldn't take it
It is on a different site.

April 29, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Eric,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us.

Just a quick note that our delivery is automatically calculated at checkout. You may have accidentally selected 'for collection' and added a note for us to deliver it, hence why the delivery charge didn't apply on the original order and we had to follow up on it.

Thank you again for taking the time to leave us a review. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Lovely service

Lovely service

April 29, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Helen,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Next day delivery.

Next day delivery. Driver did a great job positioning 2 pallets very tidily in the drive.

April 29, 2025
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Reply from Md O Sheas

Hi John,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

April 28, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Breda,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Gabriel …

Prompt delivery and really good delivery person

April 28, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Gabriel,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us. We hope to see you back again very soon!

MD O'Shea Online Team

Rated 5 out of 5 stars

Bought item on line and was a bit late…

Bought item on line and was a bit late getting delivered but I rang your company and they were excellent getting it sorted

April 28, 2025
Md O Sheas logo

Reply from Md O Sheas

Hi Gary,

Thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with us and our staff were so helpful. We hope to see you back again very soon!

MD O'Shea Online Team

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