Me & My Pets 

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Rated 5 out of 5 stars

If you're looking for a reliable source of pet supplies, look no further than this pet store. They have an impressive variety of products for every kind of pet, and their fast delivery service makes r... See more

Rated 4 out of 5 stars

Excellent puppy groom. Finn who is an Australian Labradoodle, really enjoyed it. He came out beautifully clean and trimmed so he still retained his lovely scruffy look but we can actually see his gorg... See more

Rated 5 out of 5 stars

Hello. Your website was easy to order from. You kept me up to date with progress, and the boxes arrived promptly. I like the fact that you deliver them from the UK, as sustainability is important to m... See more

Rated 5 out of 5 stars

I love this booster seat for our dog she has had it a few years and it still looks new It’s so easy to wipe over with a wet cloth. So when I got another dog a few months ago I ordered another booster... See more

Company details

  1. Pet Supply Store

Information provided by various external sources

Me & My pets offers a range of pet products and accessories for household pets including beds, carriers, cages and car cushions.


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(3,260)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great.

The product was as described and it came really quickly. Can't fault the company at all it did exactly what they said.
Thanks.

December 20, 2021
Rated 5 out of 5 stars

Great service

Great service , price and fast delivery ! The goods I ordered were first class , my mini Maltese loves her cosy bed ! Will definitely be ordering from you again !

December 17, 2021
Rated 1 out of 5 stars

Be careful, you pay for returns.

Be careful. You pay for returns. This meant that various items including a cat stool cost so much to return it wasn’t worth it. I have useless items that I have lost out on.

December 14, 2021
Unprompted review
Me & My Pets logo

Reply from Me & My Pets

Hello Fiona,

Thanks for getting in touch and I'm sorry to hear your order wasn't suitable for your needs.

We do try to make it as clear as possible on our website that the return of non-faulty items will be at your own cost. I will however be in touch shortly to see if there is anything I can do to bring this matter to a more positive conclusion.

Kind regards,

Barry - Customer Service Manager

Rated 2 out of 5 stars

This product was Bad quality and didn't…

This product was Bad quality and didn't even assemble the way it should. I kept coming apart. Just as well my Shih Tzu wasn't interested in using it. Biggest waste of money.

December 14, 2021
Me & My Pets logo

Reply from Me & My Pets

Hello Maureen,

Thank you for getting in touch, I'm really sorry to hear that you've been having some problems with the item you received from us.

This certainly isn't the level of customer satisfaction that we aim for and I'll be in touch shortly to see what we can do to get this resolved.

Kind regards,

Barry - Customer Service Manager

Rated 1 out of 5 stars

Not at all like the picture

The basket I received was not at all like the picture and certainly not worth the price. I sent it back. It took two weeks to get a refund.

December 7, 2021
Me & My Pets logo

Reply from Me & My Pets

Hello Ayshe,

I'm so sorry to hear that the order you have received was not to your satisfaction, we try really hard to ensure that the item information displayed online is as accurate as possible so this is most unusual indeed.

All items are refunded as soon as they are received back in our Distribution Centre. I'll be in touch shortly to see if there's anything else we can do to improve the situation.

Kind regards,

Barry - Customer Service Manager

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