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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and proactive communication, often going above and beyond to assist with orders and provide valuable advice. The products, including custom keyboards and accessories, are frequently highlighted for their excellent quality, thoughtful design, and secure packaging. Many people appreciate the efficient service, quick dispatch, and the overall smooth experience from ordering to delivery. Consumers often mention the high build quality of items and the clear, detailed information provided, which helps them get started with their new products. The company's commitment to customer satisfaction is evident through their willingness to offer solutions like refunds or repairs.

What people talk about most

Product

People report positive experiences with product quality and selection. Customers frequently praise the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the seamless ordering... See more

Quality

Consumers find quality to be positive. Many reviewers praise the excellent build quality, noting that items... See more

Service

Customers had positive experiences with service. Many reviewers received tons of help, from placing orders to... See more

Based on these reviews

Rated 5 out of 5 stars

I sent my Ultimate Hacking Keyboard v1 to Mechboards to have all the switches desoldered and an alternative set soldered on. I couldn’t be happier with the service provided by Mechboards and recom... See more

Rated 5 out of 5 stars

I have always had a positive experience with Mechboards! I've ordered a few keyboards (I love my Sofle) and lots of accessories from them, they're always dispatched quickly and packed well. Support ha... See more

Rated 5 out of 5 stars

Abolute Recommendation if you want to start in the World of Split Keyboards! Ordering and delivery was seemless. I opened the package and it was packed with passion and love for the topic. I neede... See more

Rated 5 out of 5 stars

Their kits are always well thought out and include enough spares of small parts that might easily get mislaid. The quality is excellent and their versions of the QMK code are thoughtfully designed.


Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store

Written by the company

MechBoardsUK is a UK/EU Mechanical Keyboard hub. News, reviews, guides & a shop for all things Mechanical Keyboard, including DIY Kits, Keycaps & more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

309 reviews

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Rated 5 out of 5 stars

Happy Customer Since 2022

Got my first ergonomic mechanical keyboard from Mechboards in 2022, and I’ve been regularly purchasing from them ever since.
Great product selection, amazing customer service, and a smooth shopping and delivery service experience.
Absolutely recommend them!

March 25, 2026
Rated 5 out of 5 stars

Wonderful purchasing experience

Wonderful purchasing experience. As I only recently started looking into the world of customisable split ergo keyboards, I received tons of help from MechBoards, from help with placing the order to after care soldering the components and flashing the firmware. I am now happily typing this review from my new keyboard.

February 25, 2026
Rated 5 out of 5 stars

Great keyboard, really happy

Excellent build quality. Fast shipping, and very well packaged. Support were patient and helpful (no issues, just user error on my part being my first split keyboard). Very happy with my purchase!

February 23, 2026
Rated 5 out of 5 stars

Great Start into my world of ergonomical Keyboards! LoveIt!

Abolute Recommendation if you want to start in the World of Split Keyboards!
Ordering and delivery was seemless. I opened the package and it was packed with passion and love for the topic. I needed to tighten two bolts for the display cover, but that's probably due to some handling of the shipment, not a big deal at all.
Connecting the Keyboard to the PC and it worked greatly out of the box. Additional info in the packaged help me get started and configure it in the way it works for me. Now I'm starting my learning journey to typing from the start.

I love it! Thanks so much for making the entry this easy. Building it on my own would have been too much of a burden to get started into new ergonomics!

January 30, 2026
Rated 5 out of 5 stars

Repair service is great

Contacted them about a repair to an ergodox - they were super prompt, friendly and efficient. Am so glad I found them - very fair price as well, from my perspective

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ultimate Hacking Keyboard switch soldering

I sent my Ultimate Hacking Keyboard v1 to Mechboards to have all the switches desoldered and an alternative set soldered on. I couldn’t be happier with the service provided by Mechboards and recommend them to anyone looking for desoldering/soldering services.

Now my keyboard which I’ve already had for 6 years is starting a new chapter with a different switch type. I changed from heavy Cherry clears to light Cherry blossoms, as the clears started giving me a couple of bad finger joints.

Mechboards were very clear and communicative with the process and feeding back on progress of the work they do. Very happy customer!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

All round great

Great customer service (let me cancel an order with no fuss),
Super quick despatches, really great source of keyboard stuff in the UK.

November 26, 2025
Rated 5 out of 5 stars

Great Product & Service

Timely delivery, as described. The keyboard had an issue, for which they offered a return & repair at no cost instantly! Really good service and super happy with the product

February 26, 2025
Rated 5 out of 5 stars

Outstanding customer service.

I wasn't sure exactly what I wanted in an order of mine. I proposed a more expensive key-switch, but the person helping me with my order instead suggested a much cheaper switch which was exactly what I wanted. Saved me money, they focused on the customer experience instead of the profit motive. Responses within 24hrs, well-informed and experienced staff, they're excellent in every aspect.

November 24, 2025
Rated 5 out of 5 stars

I made a mistake on my order and…

I made a mistake on my order and reached out to support, expecting a hassle. Instead, Mechboards sorted it out within the hour with zero fuss. It’s incredibly reassuring to know that actual humans are running the show here who understand the urgency of getting parts for a build. Shipping was fast, packaging was secure, but the support is what will bring me back. Highly recommended.

October 15, 2025
Unprompted review

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