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Medfinder Reviews 

501
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers are genuinely thrilled with how quickly the team tracks down scarce medications that are otherwise completely impossible to locate on their own. Reviewers frequently praise the friendly support staff for their incredible dedication, helpfulness, and constant communication throughout the entire pharmacy search process. However, some people mentioned that they encountered unexpected problems or unfortunately did not manage to find their necessary prescription despite paying for the search. A few other people also felt that the overall pricing transparency could be improved regarding the costs and service credits involved.

What people talk about most

Service

Users describe positive interactions with service, highlighting how it successfully saves them countless... See more

Product

Clients share ambiguous opinions on product during severe medication shortages. Many consumers praised the... See more

Customer service

Customers had positive experiences with customer service, noting that agents are helpful, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, describing them as quick, super responsive, knowledgeable, and... See more

Inventory

Customers consistently note ambiguous experiences with inventory, frequently struggling with nationwide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was skeptical and it took me several weeks and some research, however I’m so glad I signed up because it works. Walgreens held my prescription for three months and within an hour Medfinder found the... See more

Rated 5 out of 5 stars

I use them every month to find my medication that is usually impossible to find. They do a great job locating my medications within reasonable locations. Yesterday, I was able to speak with someone di... See more

Rated 5 out of 5 stars

My adhd medication prescription was placed on back order and after calling around for a while, I came across med finder. Was hesitant about paying the fee but gave it a shot. The communication was top... See more

Rated 5 out of 5 stars

I was skeptical at first because MedFinder sounded too good to be true — but they found my backordered adhd prescription fast. The process was smooth, communication was clear, and they saved me hours... See more


Company details

About Medfinder

Written by the company

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Find your medications in stock today.

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Trusted by over 20,000 Patients across the US.


Can't find your meds in stock? We can help

Tell us what medication you need

Enter your medication info and we'll take it from there. No more stress.

We find your meds in stock

We'll contact pharmacies near you and find one with your medications in stock

Pick up your script

We'll text you the info you need to pick up your script

Find your meds in stock

Tired of calling pharmacies?

Written by the company

Theres a better way.
Tell us what medication you’re looking for, and our team will reach out to pharmacies near you to check availability. We’ll keep you informed throughout the process so you know exactly what’s happening and why, and will text you as soon as we find your medications in stock.

Contact info

Struggling to find your medication?

We call pharmacies for you and help locate hard-to-find prescriptions.

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(501)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Successful Experience Using Medfinder to Locate My Regular Prescription During Shortages of the Medication

On November 1, 2025 I utilized the prescription medication locating/tracking services offered my Medfinder to track down a pharmacy in my local LA area that had my regular prescription medication that I take every day and that is not supposed to be stopped suddenly. It took a couple of days as this medication is currently experiencing major nationwide shortages. But by November 3, 2025 I was texted the name, phone number, and physical address of the one pharmacy in my area (it was about 15 miles away) that currently had my medication at the dosage my doctor prescribed. I was able to call my Doctor who was aware that I was utilizing this service to find a pharmacy that had my monthly prescription in stock and she sent a prescription for my monthly supply to the pharmacy Medfinder had located and I was able to pick it up later that day without any trouble. This was an extremely helpful service for my needs last month that I will likely utilize again next month as the shortages continue. Prior to finding and using Medfinder it had been very difficult to fill my monthly prescription lately as there have been major national shortages for this medication the past couple of months. It’s been extremely challenging to try and call every potential pharmacy in my city to ask if they carry my particular medication and the dosage that my Dr prescribes. So many pharmacies are currently on back order of my medication. It’s VERY time consuming and frustrating to spend 10-20 minutes per pharmacy waiting and trying to get through their automated phone system to actually speak with a pharmacy member - especially when it turns out they are in indefinite back order of my medication. In the three months leading up to my most recent use of Medfinder, the amount of time I had to take out of my work day to call pharmacies during their business hours to try and see if they have my medication in stock amounted to several hours a day over the course of many days in a row. This leads to so much stress on my end and often leaves me without my medication for a few days at a time as I struggle to find a pharmacy within 1 hour of driving distance from my home. I can definitely recommend Medfinder to anyone in a similar situation. Even with a very hard to find medication they came through within a couple of days. And I didn’t have to worry about finding time within my workday to place the calls myself which was a tremendous relief! They were very good at keeping in touch with regular communication during their search over the 3 days from the time I initiated the search to their locating and notifying me as soon as they found a pharmacy that had my medication in stock. It was a very personalized experience that I really appreciated. They are definitely a legitimate company/resource. And I personally found the price to be reasonable considering the hours and days of time that there services saved me. I highly recommend!

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

Too expensive

Too expensive

November 23, 2025
Unprompted review
Medfinder logo

Reply from Medfinder

Hi Wendy, we know our service is not cheap - but that is because we call as many pharmacies as it takes to get the job done, provide free search restarts in case of any issues, and offer refunds if we're unable to locate your medications!

Rated 1 out of 5 stars

This is a company the requires you to…

This is a company the requires you to give them all sorts of sensitive medical information. Once you have provided them with all this sensitive information, that they can now sell to other third party companies, then they reveal that they charge $40 per search for your medicine.

November 7, 2025
Unprompted review
Medfinder logo

Reply from Medfinder

Hi Jon, we apologize for any frustration with our process. We do not sell any information to 3rd parties, and you can always have your data deleted by requesting it at privacy@medfinder.com. We collect this information solely for the purposes of finding medications - when we speak with pharmacies on the phone, they often require the information we request to share if they can fill your prescription. Our pricing is readily available on our website, and we apologize if it was not more clear up front.

Rated 5 out of 5 stars

Worth the Money

Most importantly, customer service is extremely responsive and helpful.

Money Wise: The average call time for a pharmacy line is 20 minutes for me, half of which on hold. This service calls 20 pharmacies, saving me up to 400 minutes, or 6 hours of my time per month.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Life Saver!!!

I found out the day I ran out of my Adderall I found out it was out of stock & on back order AGAIN. I got desperate & decided to put out the money & try MedFinder especially since my doctor was getting fed up with sending my script to pharmacies that we’re out of stock bc they refused to tell me if they had it in stock due to security reasons. Within an hour they found a pharmacy with it in stock & 48 pharmacies that were out of stock, they even sent me another back up pharmacy. I like that I could watch the status of all the pharmacies they were checking with. Long story short is I got my meds from that first pharmacy & never would’ve found out the information they provided

They are a life saver. If you want your meds asap just do it, seriously bc even if you waste your time & you call every single pharmacy & wait on the phone for each one they will either lie to you about if they have it in stock or straight up refuse to tell you due to security & substance abuse issues

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Kind and diligent customer support

Initially, the website search returned a pharmacy that was very far away from me, and it looked like the majority of the ones in my area hadn't been checked. I texted the support number asking to either have the search restarted or to be refunded. They replied promptly, and within 4 hours of receiving a reply that they would restart my search, they found a new pharmacy that was much closer. Whoever I interacted with through that support number was kind, diligent, and very helpful, and even checked in to make sure I was able to pick up my meds from the new pharmacy after they'd sent it to me. I appreciate it!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

A Sigh of Relief

I was backed into a no-win corner when I couldn't get my meds from my handful of go-to pharmacies. I felt completely done with struggling to find meds - these past few years haver been exhausting. In desperation, I found Medfinder through an on-line search, and decided to take a chance. It was worth it! It felt like a miracle, quite frankly. The process was seamless, and I had my meds in hand 2 days later. Many thanks to Medfinder!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Life changingly excellent

They called 50 pharmacies for me before finding one that had my prescription. I contacted them to say the pharmacy was too far away, and within an hour they found a closer one. This would have been a nightmare without Medfinder.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

If I could give 6 stars

If I could give 6 stars - I would. We had called dozens of pharmacies on our own and could not find our medicine. The Medfinder staff found all 3 medicines we could not. Their communication was excellent and we could not be happier with the outcome. Thanks Medfinder on behalf of our kiddos!!!

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Company doesn't tell you that it's an…

Company doesn't tell you that it's an expensive paid service until after they've harvested all of your medical information. Once you're signed up, all of the account and help links on the page are broken, so you have to do your own independent research to figure out who the actual company to send an order to delete your information to.

October 30, 2025
Unprompted review
Medfinder logo

Reply from Medfinder

We deeply apologize for any frustration you may have experienced with us! For us to contact pharmacies on your behalf and successfully find ones that can fill your prescriptions, we need to collect these details. As for the support challenges, we have reviewed all links on our app and website and they all appear to be in working order. We would greatly appreciate you letting us know where you experienced a broken link so we can resolve the issue for future customers!

Rated 5 out of 5 stars

Very helpful

Very helpful, there is a shortage for my controlled medication and although it was nearly impossible to find they were able to do it. Also I really like how attentive and fast they reply. They’ll keep you updated and answer all your questions

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Medfinder for the WIN

I was really discouraged, and of course I am always skeptical to sign up for new services. There is nothing more valuable to me than my time. I could not find my medication ANYWHERE in NYC. So I signed up for Medfinder, they delivered results and truly I was amazed and impressed that this team was able to come through. It was not over night. But they were vigilant and communicative. That right there is worth every penny.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Excellent experience!! I had searched 3 days for the medication that I was in search of with no luck and I was about to give up whenever I reached out to med Finder. honestly, it seemed that it might’ve took them a little while to find the medication but the point being they did find it and I am ever so grateful. Excellent experience can’t recommend them enough.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

It works!!

They were amazing! They found a really hard to find med within 24 hours. They are very pleasant to work with and they don’t give up until they find the meds. Absolute Godsend!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Worth every cent

Worth every cent. It’s so overwhelming living in a city with hundreds and hundreds of pharmacies. What would’ve taken me a month only took the service a day. And I’ve used it twice! I literally can’t recommend enough.

September 2, 2025
Unprompted review

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