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Medfinder Reviews 

501
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and highly efficient support team for saving them countless hours of time tracking down hard-to-find prescription medications. Consumers note that the digital platform successfully communicates regular status updates and swiftly locates essential medicines despite currently facing widespread nationwide inventory shortages. Some people were dissatisfied with occasional search delays, broken online support links, and unexpected charges for unsuccessful searches. A few other reviewers also mentioned facing frustrating communication barriers and unexpected difficulties when trying to get specific medication formulas handled by the staff properly.

What people talk about most

Service

Users describe positive interactions with service, highlighting how it successfully saves time and stress... See more

Product

Consumers find product to be a mixed experience amid widespread medication shortages. Many reviewers praise... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, responsive, and... See more

Staff

People report positive experiences with staff, describing them as dedicated, responsive, and incredibly... See more

Inventory

Customers consistently note ambiguous experiences with inventory, frequently highlighting major nationwide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was skeptical and it took me several weeks and some research, however I’m so glad I signed up because it works. Walgreens held my prescription for three months and within an hour Medfinder found the... See more

Rated 5 out of 5 stars

I use them every month to find my medication that is usually impossible to find. They do a great job locating my medications within reasonable locations. Yesterday, I was able to speak with someone di... See more

Rated 5 out of 5 stars

My adhd medication prescription was placed on back order and after calling around for a while, I came across med finder. Was hesitant about paying the fee but gave it a shot. The communication was top... See more

Rated 5 out of 5 stars

I was skeptical at first because MedFinder sounded too good to be true — but they found my backordered adhd prescription fast. The process was smooth, communication was clear, and they saved me hours... See more


Company details

About Medfinder

Written by the company

logo

Find your medications in stock today.

hero image

Trusted by over 20,000 Patients across the US.


Can't find your meds in stock? We can help

Tell us what medication you need

Enter your medication info and we'll take it from there. No more stress.

We find your meds in stock

We'll contact pharmacies near you and find one with your medications in stock

Pick up your script

We'll text you the info you need to pick up your script

Find your meds in stock

Tired of calling pharmacies?

Written by the company

Theres a better way.
Tell us what medication you’re looking for, and our team will reach out to pharmacies near you to check availability. We’ll keep you informed throughout the process so you know exactly what’s happening and why, and will text you as soon as we find your medications in stock.

Contact info

Struggling to find your medication?

We call pharmacies for you and help locate hard-to-find prescriptions.

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(501)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company is saving lives!

Patients prescribed controlled substances are treated like absolute animals by the healthcare system. Without Medfinder it would be nearly impossible to hold a job.

70% of fake pills contain lethal amounts of fentanyl. Countless people have died buying fake drugs off the street because the pharmacy couldn't order the medication. One person I know was desperate enough to buy pills off the street because they were about to be fired. They ended up overdosing at work, and still got fired.

March 27, 2025
Rated 5 out of 5 stars

After two weeks of trying, Medfinder sourced my meds within 3 hours

I spent two weeks trying to source my ADHD meds following a shortage in my city. Medfinder found me a pharmacy that has it in stock within 3 hours and I was able to collect my meds within 24 hours. They are incredibly easy to communicate with, answered all my questions and we just a godsend. I will use them again in a heartbeat. Whilst we shouldn't need a service like this just to source our necessary medication, we do and Medfinder have allowed me to function. So grateful!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Agree with all the positive reviews

Agree with all the positive reviews. Found my medication
within a few hours and I
was able to get it by day’s end.
Wish I knew about them last
time there was a shortage. Would have saved me time and
aggravation! Would use them
again in a heartbeat.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

Grimey policy

Grimey policy, very slow and not a good use of money for what theyre capable of. Youre better off calling your specific drug manufacturer then using med finder

March 15, 2025
Unprompted review
Medfinder logo

Reply from Medfinder

Hi Michael, I'm so sorry to hear that you had a poor experience with us. Rest assured, we have already processed your refund and will do anything in our power to make this up to you!

Rated 5 out of 5 stars

I was desperate to find medication for…

I was desperate to find medication for my son and no pharmacy I reached out to had his pills in stock. It was essential that he did not miss a dosage and time was literally running out. I found Medfinder via a Google search and reached out to them for help. They were immediately on the case - assuring me they were already contacting pharmacies in order to locate the medication. The response time was beyond expectations and they kept me informed of their results. They were quickly able to locate the medication for me and they literally saved the day. I've engaged them to run this search for multiple months and each time they came through. I can't sing their praises enough - such a great service and excellent customer care.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

This service is incredibly helpful!

Great customer service and everyone is always so incredibly helpful and kind. They really take the stress out of finding medication that is generally out of stock just about everywhere. I also appreciate that they don’t count my prepaid search until I have the medication in hand, especially when it takes more than one attempt.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service: prompt, accurate, dogged. Delivered as hoped, exceeded expectations. Will use them again without hesitation. Saved time and aggravation.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Once I signed up I didn’t have to keep jumping from pharmacy to pharmacy with my doctor. Found the meds and the script was filled the next day, even when the pharmacy said it would be ready Friday it was ready as soon as I phoned it in on Tuesday.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Assisted as promised and ensure it was…

Assisted as promised and ensure it was done right.

Was having issues finding the right pharmacy but the team was able to locate several options and I had my prescription filled. Incredibly grateful.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Found meds against all odds

Against all odds they helped find my medication that was stocked out in Los Angeles (home) and New York City (work travel). I’d definitely use them again.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. I do not recommend at alI. It was a waste of time and money. They will not give you a full refund if they don't find your medication.

I was charged $120 to find a specific medication manufactured by a specific company due to allergies to specific fillers. They took several days and came back to me saying they found a local pharmacy. I called the pharmacy and they said they only had X manufactured generic, not the one I needed.

March 3, 2025
Unprompted review
Medfinder logo

Reply from Medfinder

Hi Tara, we are so sorry to hear that you had a bad experience with us. Rest assured, we have already provided you with a full refund, and if given the opportunity, we would love the chance to help you in the future and make it up to you.

Rated 5 out of 5 stars

Helped me immensely!

I called over 20 pharmacies trying to find my medication in stock and Medfinder found me one within 3 hours! They were super accommodating and helpful. Totally worth the cost.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

worth every penny

This was so weird to grasp at first but I could t find my meds anywhere so I took the risk and tried it. So worth it. It’s definitely legitimate and worth every penny

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service I’ve experienced…

Best customer service I’ve experienced in quite a long time. I had a tricky situation that required timing to be just right and they worked with me to make it happen. I’m very grateful this service exists, even if I wish it didn’t have to. Will absolutely use again.

February 19, 2025
Unprompted review
Rated 3 out of 5 stars

Do not search for all medications

I signed up for and paid for their service. Shorty thereafter I received a text they do not search for the class of rx medication I take. They did refund my money. I wasted half a day waiting for them to find the med for me, now I am back to doing it on my own. Why the website allowed me to enter my med in the first place is baffling. Be aware they do not search for all rx meds

February 18, 2025
Unprompted review
Medfinder logo

Reply from Medfinder

Hi, we are so sorry that you didn't have the best experience with us. We appreciate you sharing that we provided you with a refund. We are working hard to expand our offerings to be able to cover all medications, and are hopeful we will be able to do so in the near future!

Rated 5 out of 5 stars

Life saver, couldn’t believe it!

My prescription has been very difficult to locate due to an ongoing supply chain issue. I had called dozens of pharmacies in my area with no success. In just two days after requesting a search through MedFinder, they had found a pharmacy that was in stock just a few miles away and texted me right away. I called my doctor and got them the info and am literally trying this review having just left that pharmacy with my meds in hand. This service was worth every penny and they were so kind. I’m totally blown away and with definitely be using them again if I need!

February 14, 2025
Unprompted review

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