I needed an expensive Canon camera by a certain date and I ordered from Mediamarkt just to save €50 over our local camera shop and to not have to cross town in summer heat to purchase Their system pre... See more
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As long that it would take a minute to choose and buy that would be enough to buy in Mediamarkt...also just do not hire UNFRIENDLY WORKER and WHO does NOT GREET CUSTOMERS and also working man that ONL... See more
We had a great experience. We are new to Vienna. We purchased a refrigerator, Freezer, Washer, Dryer, Toaster Oven, Microwave and a vaccuum cleaner. The staff was extremely helpful in finding the r... See more
The only problem that I have experienced was during the installation, the installators doesn’t have extra tubes for the washing machines pipe, they sold me the pipes and rube which I find so expensive... See more
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The company is nice and I also buy…
The company is nice and I also buy phones and tablets and other electronics fro there
Perfect service and high competence
"The people from Media Market are super friendly, competent, customer oriented, quick and professional.
It is really pleasure to work with them"
Disappointment
I purchased and paid for 3 items online (washing machine, dryer, dischwasher). All in attractive price. It was not all ready to be dispatched (it was not all stored) so I agreed to wait to all be deliver at once. Two weeks later I received email about one of the products (Bosch dryer) being sold out and I found the very same with +300 EUR price and different articel number and even after speaking with help desk they said "sorry". Very unprofessional.
alles war in Ordnung!
I’m happy with the great fast service.
I’m happy with the great fast service.
The products Vs quality
When a entered the store, the products were well localisated and were different qualities with differents prices. I was able to choose calmly. At the end the seller was very nice and professional.
Very nice and friendly staff
We were lucky to meet Dominik who helped us with choosing what we need for and answered all our questions and as foreigners he spoke to us in english and he made things much easier for us.
"Support & Kindness extended during the…
"Support & Kindness extended during the purchasing; though I am third country national and hardly able to speak German. I must appreciate your representative Klaudia & one more colleague sorry as I am forgetting his name who supported and handled very effectively and which lead to enhanced buying experience."

Reply from Media Markt Austria
Nothing to complain about
Simple, fast and competent service online as well as offline and on the phone.

Reply from Media Markt Austria
Diffucult to buy JUST a laptop
I was forced to pay extra for a service I don’t need and an “updated Windows” even though I said my intention is to not use Windows and install Linux on this particular laptop.

Reply from Media Markt Austria
Very good range of products to choose…
Very good range of products to choose from and super fast delivery.

Reply from Media Markt Austria
It was the worst service all the time
It was the worst service all the time. You don't know what service means. Nobody tried to help me. All of your colleagues try to say that I am stupid. It looked like you are my bosses. It was a terrible service all the time of my life

Reply from Media Markt Austria

Reply from Media Markt Austria
Great store for Electrical goods !
Great store , loads of choice and very informed and helpful staff

Reply from Media Markt Austria
Fast delivery
Fast delivery, excellent product range. Finally got my first Kenwood 🙌

Reply from Media Markt Austria
Trust issues
Over rated, I can't trust anymore
I don't recommend buying from there

Reply from Media Markt Austria
I am very setisfy
I am very setisfy, whenever i purchase some products. And i recommend always my all friends whatever electronics thing mideamarkt is the best place.

Reply from Media Markt Austria
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