Mediaspec Reviews 

43
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bought some headphones off this company and they arrived very quickly by DPD. Spoke to a nice chap called Eric who was very helpful. Recommended.

Rated 5 out of 5 stars

After phoning round numerous local companies to try and find a specific product MediaSpec were the only ones able to provide it. They even offered to let us come and pick the product up the same day a... See more

Rated 4 out of 5 stars

I ordered a Pro Tools 9 crossgrade and iLok 2 with a Pro Tools student discount from Mediaspec and was very satisfied with the service I received. After making my order online, I received a ph... See more

Rated 5 out of 5 stars

We've been working with Mediaspec for years now and always know they are there at the end of the phone when we need to discuss our future plans and developments. Difficult decisions are made ea... See more

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4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

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Rated 5 out of 5 stars

Great site, great service, great products.

The website was easy to navigate, I found the product I was looking for quickly and the payment process was straightforward. The product was dispatched and delivered promptly, and I recieved it 2 - 3 days after ordering.

Great site, great service, great products.

October 10, 2011
Unprompted review
Rated 5 out of 5 stars

The best!

hoy sycophantic does that sound . Really though its true. We've worked with mediaspec since last century and they have always always delivered. Ten bob or ten grand you get the same level of care and interest. They are not just box pushers
Cheers Chaps

October 10, 2011
Unprompted review
Rated 5 out of 5 stars

Well informed professionals, with excellent pre and post sales support service.

Quick, efficient, knowledgable and with competitive pricing (prepared to negotiate.) Whether "off the shelf" or bespoke you will find, through repeat custom, that Mediaspec are not a discount warehouse and do care about the solution they provide. Their attention to detail is second to none.

September 19, 2011
Unprompted review
Mediaspec logo

Reply from Mediaspec

Hi James

Thank you for your beautifully crafted review. Your continued support of Mediaspec is appreciated.

Eric

Rated 5 out of 5 stars

A unique combination of splendid personal service, keen pricing, a company that just delivers every time.

Having been in the Audio Post Production industry for over 53 years, I've never come across a company that performs in such a friendly, competitive, efficient manner, every time you get in touch. Who ever it is that answers the phone right up to Eric, whether your a big investor or an enthusiastic professional individual, they always go the extra mile and treat you like family.
I just can't fault them, it's so rare these days to find this attitude and very refreshing when you do.

September 8, 2011
Unprompted review
Rated 4 out of 5 stars

Prompt and attentive

I ordered a Pro Tools 9 crossgrade and iLok 2 with a Pro Tools student discount from Mediaspec and was very satisfied with the service I received.

After making my order online, I received a phone call the following day to check my details, for some reason which I cannot remember and the lady was polite, friendly and helpful.

My order arrived promptly, as desired and with both parts packaged as one, preventing either from being lost in the post. All around good service and the student discount is quite substantial.

September 7, 2011
Unprompted review
Rated 5 out of 5 stars

Generous, Competitive, Reliable, Knowlegeable, what more can you ask for from a supplier.

Eric and his staff have always been excellent in their dealings with myself and our company. I feel that providing real service is of higher importance than just selling to Mediaspec, and this is noticed and appreciated by clients - in turn delivering more sales through customer confidence.
I feel Eric aims to deliver 100% satisfaction to his customers through knowlege, guidance and competitive pricing.
Thank you.
Peter

September 7, 2011
Unprompted review
Rated 5 out of 5 stars

Making technology human

Mediaspec have a reputation for selling equipment to people rather than their credit cards, and I was really struck by how much this was true. They sought to provide me with the technology that suited my needs and budget - what's more, they were prepared to provide me with support if I was unsure how to make it do what I wanted. These guys make technology human and give me the reassurance that I'm buying the right kit at the right price, and that I'll have that human touch to keep me right if I need help. From my experience in the industry, there are very few companies that you can say that about. First rate!

September 7, 2011
Unprompted review
Rated 5 out of 5 stars

GRRRRRREAT!!!!

Great service , friendly staff who take the time to understand your requirements, and then go the extra mile to find solutions.

September 7, 2011
Unprompted review
Rated 5 out of 5 stars

The best

Great, quick, personable service from friendly, knowledgeable people. The best I've encountered by a country mile.

September 6, 2011
Unprompted review
Rated 5 out of 5 stars

Always friendly and efficient

I've dealt with Mediaspec for over 10 years for all my major purchasing and they always deliver in terms of excellent product knowledge and advice. I would never hesitate to recommend them to colleagues. They really care about customer satisfaction and create a fantastic business relationship.

September 6, 2011
Unprompted review
Rated 5 out of 5 stars

PERFECT SERVICE - AS ALWAYS!

The guys at Mediaspec have always got time for a chat, a joke or to answer a technical question, however trivial. Thanks for you patience and service over the last 20 years!

September 6, 2011
Unprompted review
Rated 5 out of 5 stars

Friendly knowledgeable service and unbeatable prices

Mediaspec provided me with all the answers I to my questions, gave me a really good price, and delivered exceptional service. All of which made expensive decisions much easier to make, and made it a pleasure to part with my hard-earned cash! Thank you, Mediaspec.

September 6, 2011
Unprompted review
Rated 5 out of 5 stars

The best most helpful aftersales possible

We started working with Mediaspec approx. 6 years ago when starting a recording studio, they offered great help and concern to making sure we were purchasing the correct equipment for the job we were trying to do. They sold us product at competitive prices and provided aftersales help and assistance well beyond any expectations a customer would wish.
A great company then - their help is still available - a great company now.

September 6, 2011
Unprompted review
Rated 5 out of 5 stars

Always there to help us develop...

We've been working with Mediaspec for years now and always know they are there at the end of the phone when we need to discuss our future plans and developments.

Difficult decisions are made easy once discussed with their team and as they're well aware of the newest technology they give great advice on products we might not be too experienced with.

They're also pretty good with the coffees and the cream cakes...

September 6, 2011
Unprompted review

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