It would have been a five star review except for the image quality issues with the two poster prints initially sent. If we would have received the same quality as we did with the replacement posters,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy ordering and delivery with updates given. The print itself was very nice and as shown online. No problems - such as damage. I would have liked the print to be titled. It is a gift and would... See more
Company replied
This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... See more
Company replied
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... See more
Company replied
Company details
Written by the company
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Contact info
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, United Kingdom
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4.3
Excellent
294 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Brilliant 10cc Birthday Card
Brilliant 10cc Birthday Card
Quick Delivery too
👍👍👍👍👍👍
September 25, 2024
Reply from Media Storehouse
Thank you so much for your feedback Mick! We're happy to hear that you loved the 10cc greetings card and that our delivery met your expectations. Your satisfaction is our top priority, and we're glad to have provided you with a great experience. We look forward to serving you again soon! 👍
Reply from Media Storehouse
Thank you for your feedback John! We're glad to hear that you found the ordering process easy and our service prompt. Making things convenient for you is a priority.
Very prompt service is so important.
September 26, 2024
Reply from Media Storehouse
Thank you so much for your kind feedback Wynford! We're pleased to hear that you appreciate our prompt service. As a returning customer, your satisfaction is incredibly important to us, and we’re committed to maintaining the level of efficiency and care you’ve come to expect. We look forward to serving you again soon!
Good image selection
Good image selection. Photos received and sturdy cardboard mailer in excellent condition (wrapped / sealed in cellophane within. Show attention to detail and customer satisfaction.
August 27, 2024
Reply from Media Storehouse
Thank you for your review David! We're pleased to hear that you enjoyed our image collections and that your photos arrived in excellent condition too. We take pride in our attention to detail and customer satisfaction, and your feedback reinforces our commitment to quality. We look forward to serving you again!
Reply from Media Storehouse
Thank you for your kind words Deborah ! We're pleased to hear you were happy with the prompt service and quality of your photo print. We look forward to serving you again!
I wanted 5 A4 excellent quality prints…
I wanted 5 A4 excellent quality prints of Copyrighted imagery from illustrative art between 1890 and 1930.
All 5 were available on the Media Storehouse database and straightforwardly ordered along with the imagery documentation reproduced on the back.
VERY pleased with the end product which came neatly and protectively packed so that it would make its way through the Postal System undamaged.
An excellent experience. THANK YOU.
August 27, 2024
Reply from Media Storehouse
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with the greetng card prints and that they arrived safely. We take great pride in ensuring that our products are of the highest quality and that they reach our customers in perfect condition. It's fantastic to know that you had an excellent experience with us and that the imagery documentation met your expectations. Your kind words are greatly appreciated, and we look forward to serving you again in the future Gerard.
Very helpful and always pleasantly…
Very helpful and always pleasantly surprised when they have new additions.
August 27, 2024
Reply from Media Storehouse
Thank you for your continued support and for being a valued returning customer! We're delighted to hear that you've had a pleasant experience with us and that new additions to our collections have been a pleasant surprise. It's always a pleasure to assist you, and we’re pleased that you find our service helpful. We look forward to providing you with more beautiful prints in the future. Thank you again for your kind words and loyalty Kyri!
Reply from Media Storehouse
Thank you for leaving a 5-star review Henry and for choosing Media Storehouse for your greeting card.
Very efficient delivery service but…!!
Very efficient delivery service but quite expensive. Quality of jigsaw could be better. Picture was a little blurred which made finding a lot of the pieces very hard.
Overall I’m pleased as one of the riders featured is a very good friend of mine and raced on The Isle of Man TT many times when he was a young man.
July 26, 2024
Reply from Media Storehouse
Thank you for taking the time to share your feedback Richard. We appreciate your comments regarding the efficiency of our delivery service, and are glad to hear that you enjoyed the connection to your friend featured in the puzzle.
We take great care in our production process to ensure that all products are an accurate representation of the original artwork. Our goal is to preserve the artistic character and authenticity of images that makes each piece special.
Thank you once again for your support and for being a part of our community. If you have any further thoughts or concerns, please feel free to reach out directly at sales@mediastorehouse.com
Great quality prints
Great quality prints, swift service. And the product was perfectly protected within the delivery box. I was worried it could be damaged in transit, but it was incredibly well protected.
July 25, 2024
Reply from Media Storehouse
Thank you so much for your feedback Dona! I's lovelyto hear that you were pleased with the quality of the mounted prints. Ensuring that our products arrive in perfect condition is a top priority for us, so it's fantastic to know that the protective packaging met your expectations. Your satisfaction is our motivation, and we look forward to serving you again in the future!
My print arrived very quickly and very…
My print arrived very quickly and very well packaged. Great service and quality.
July 26, 2024
Reply from Media Storehouse
Thank you for sharing your positive experience Susan! We're delighted to hear that your greeting card arrived quickly and was well-packaged.Your satisfaction with both the service and the quality of the card is appreciated and we look forward to serving you again in the future!
The pictures are perfect and they were…
The pictures are perfect and they were shipped out immediately
July 25, 2024
Reply from Media Storehouse
Thanks for choosing Media Storehouse Australia for your photo print and greetings card and for posting this review, Douglas.
Packaging inadequate
Unfortunately the packaging used allows the photo to be bent . You very kindly sent a replacement free of charge however this was also bent even though handed directly to me by the postman .
July 26, 2024
Reply from Media Storehouse
Thank you for your feedback, and we’re truly sorry to hear about the issues with the replacement photo. We strive to ensure our products arrive in perfect condition, and it’s disappointing to learn that this has not been your experience.
We appreciate your understanding in allowing us to send a replacement, and we would like to investigate this further. If possible, could you please send us photos of the bent photo and the packaging to sales@mediastorehouse.com? This will help us address the issue more effectively. Thank you for your patience, and we’re committed to making this right for you Melanie!
Reply from Media Storehouse
Answer
We're pleased to hear that you’re satisfied with the quality of our photo prints and the efficiency of our delivery too. Your positive feedback motivates us to keep up the great work. We look forward to serving you again soon Gareth!
Reply from Media Storehouse
Thank you for your feedback, and we sincerely apologise for the creasing in your photo. We take great care in securely packing our products to ensure they arrive safely, but do rely on our carriers to handle them with care.
To assist us in improving our quality control, could you please provide photos of the issue, including the packaging sending them to sales@mediastorehouse.com. A quick snapshot from your phone would be perfect. Once we receive the photos, we will promptly arrange a free replacement for you, and you won't need to return the damaged item.
Thank you for your understanding, and we appreciate your help Conor!
I had not received my order and emailed…
I had not received my order and emailed Media Storehouse. I had tried to track the order but no information was available. After I had called them, the post office delivered my order that day. Excellent service.
July 25, 2024
Reply from Media Storehouse
Thank you for your feedback! We're glad to hear that our team was able to assist you and that your jigsaw puzzle was delivered promptly. Your satisfaction is important to us, and we appreciate your patience. We look forward to serving you again!
Reply from Media Storehouse
Thank you so much for your positive feedback! We're thrilled to hear that you were pleased with the quality of your canvas print and the speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon David!
I found exactly what I wanted
I found exactly what I wanted. Ordering was easy and delivery prompt.
June 25, 2024
Reply from Media Storehouse
We're pleased to receive this positive feedback and are glad that you found the postcard you wanted in our collections. Thank you for choosing Media Storehouse Frances!
My order was delivered promptly but…
My order was delivered promptly but unfortunately the 'contents' were discovered damaged on opening - not the fault of Media Storehouse but rather DPD who made the delivery. On advising Media Storehouse they dispatched a replacement without delay. So almost full marks awarded - just deducted one star as damaged item needed replacing.
June 25, 2024
Reply from Media Storehouse
While we strive to ensure that all items are delivered in perfect condition, it's unfortunate that the damage occurred during transit. We're glad to hear that our team was able to promptly dispatch a replacement for you.
We appreciate your understanding and patience throughout this process. Your satisfaction is important to us, and we're grateful for your feedback, as it helps us improve our services.
Thank you for your continued support Claire.
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