medicaleshop.com Reviews 

224
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Since you use the worse shipping company in America (fed ex).I will no longer place orders with this company

Rated 5 out of 5 stars

Delivery was much quicker than I expected. Packaged well. Easy Assembly. My 90 year old mom loves her Lumex three wheeled walker. Stable. Goes over grass easily. She stands straighter than with her fo... See more

Company replied

Rated 1 out of 5 stars

ordered a rollator for my grandma over a month ago said it would be here first week of July , well its now saying last week of July , my grandma is to the point where she cant walk but 5 feet and has... See more

Company replied

Rated 1 out of 5 stars

Terrible service and false advertising. We are a busy medical office and we ordered some supplies for patient care. The website stated that the supply quantity was 96/cs at a certain price. We bought... See more

Company details

  1. Mobility Equipment Supplier
  2. Pharmacy

Information provided by various external sources

Gait Trainers, Manual Wheelchairs, Special Need Standers, Special need seating, Patient Lifts, Power Wheelchair, and more on sale at Medicaleshop.com Rifton, Quickie, r82, Easystand, Arjohuntleigh, Leckey, Etac and many more brands.


Contact info

2.8

Average

TrustScore 3 out of 5

224 reviews

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2.8

All reviews

(224)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

We got ramps for a disabled customer in…

We got ramps for a disabled customer in a wheelchair. the ramps
were placed inside and out for her to get over the threshold of a
sliding glass door. They worked out Perfectly!

Thank you

June 28, 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Jaxjohn

Very smooth transaction, lots of communication. All went well

June 27, 2019
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Medicaleshop allowed me to order my…

Medicaleshop allowed me to order my supplies with such ease. From the moment my order was placed, I received a confirmation of my order received followed by an email explaining when to expect my delivery. My supplies arrived intact on the date I was expecting them. I definitely recommend using Medicaleshop for your medical supplies.

June 19, 2019
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 2 out of 5 stars

I had the NuProdux travel commode and…the most recent version is just not useable.

I had the NuProdux travel commode and shower chair without wheels for about 9 years. Then as it wore out we got the same style with casters and lock wheels and it lasted well for about another 9 years. We travel a lot and now with the spouse totally retired we are checking off the bucket list faster. The arms started collecting water and while we were in Australia after a 16 day cruise and 3 days in Auckland we really needed a new bag for the old one to get home so bought a cheap Samsonite in Sydney. So before a 14 day cruise starting with 3 days in Barcelona then ending with another week to actually see a bit of England we really needed this new chair to work well for us. Other than putting the new travelling commode shower chair in a carry on size and that makes no sense to me. That is where you store underpads/chux if there is room. It is a very tight fit and more difficult for my husband to put together. My user complaints? These chairs have always been checked free in the US and western Europe as a medical bag and so no fee. Why compress them more? I like the solid padded back rest because it dries fast for packing, is easier to assemble and does not sag after one use. The seat foam is rough on older butts. Really rough. Never a complaint on the other two about skin issues but this new one...I should have tried more than just making sure we could put it to gather before the trip. I know, no returns. But when we get home if the new arms fit to the old chair I'll be calling to order the older bigger suit case. If they don't fit then I'll buy more of the old arms because of the current leaking and a bag. Why would you make this a carry on when most paras travel alone and cannot carry two bags while airports will check that bag free of charge and then as a quad we take 1 or 2 large bags depending on where we are going. But my butt looks like I was dragged on my rear through the mosaic cobbles of Funchal in Madeira. I am 5'7" and not exactly my old Army weight like I was the first 10 years but at 27 years as a full-time chair user I am also not obese other than the charming quad guts that comes with no abdominal muscles. I would not recommend this chair to anyone in its current format. Even the way the back of the chair seat pieces are configured are a tailbone's nightmare. The way the arms are attached also tends to make them tilt down when I put any weight on them to adjust things. Oh, and the foot rest height is fixed based on how high you adjust the legs for each commode's height. I never noticed this on my last chair so I think looking at it the leg rests are shorter to start with so if you are tall you might want to measure current chairs and talk to the company. I had way too much weight toward the rear of the seat between the saggy back and long legs with knees up too high. For $1,400 USDA this is no bargain.

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

Fast shiping

Fast shiping. Thank you...

June 6, 2019
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Thank you that’s exactly what we are…

Thank you that’s exactly what we are looking for

May 30, 2019
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

excelent

Service prices, products are very good

May 29, 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

your client from saudi arabia 🇸🇦jawaher..

salam alykum, I received the correct order , it was amazing (2 in 1) wheelchair, Mr. Joe was very nice when I met him and he seemed very smart in understanding what I needed and I had enough time to explain what I wanted.

thank you so much
shukran

May 29, 2019
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Trusted partner

May 29, 2019
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Joe Quaisar of Home Health Pavilion is…

Joe Quaisar of Home Health Pavilion is an incredible equipment vendor/provider and resource! He is professional and consistent. During our school's monthly equipment clinics, Joe takes his time with each of our students, ensuring that they are receiving the best equipment for their specific needs. Our students have traumatic brain injuries, and their equipment needs are significant. We have successfully ordered wheelchairs with custom molds, standers, gait trainers, strollers, classroom chairs, activity chairs and various accessories through Joe and HHP. He always is willing to make adjustments and repairs during the clinic visits as well. He goes above and beyond to consult with the families and practitioners at the school to ensure everyone understands the process in ordering the equipment and what is required by their specific insurance carriers, in order to receive the equipment in the most timely manner. We highly recommended using Joe and HHP as your equipment vendor!

May 29, 2019
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

No problems

No problems, excellent products, just what I needed.

May 9, 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 4 out of 5 stars

My re view

Delivery was slow

May 9, 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Excellent service

Thank you. You delivered as promised.

May 8, 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

I received the correct order

I received the correct order, packaged safely with quick delivery. Thank you!

May 8, 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

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