Medicare Nationwide Reviews 

212
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, patient, and consistently attentive during detailed consultations about health insurance plans. Many individuals note that representatives listen carefully to specific personal requirements and offer clear, easy-to-understand guidance. People consistently highlight the outstanding customer support, mentioning that agents always take their time to explain different policy choices thoroughly. Consumers deeply appreciate the smooth communication and professional service that reliably ensures all necessary healthcare coverage is properly arranged. Reviewers emphasize that working alongside these dedicated professionals makes navigating complex coverage choices entirely straightforward and stress-free.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during their interactions.... See more

Customer service

Customers consistently note positive experiences with customer service, praising agents for being helpful,... See more

Service

People report positive experiences with service, highlighting great advocacy and communication. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are very pleased with the help we received from both Eric and Jackson. We were assisted with finding more affordable supplemental insurance as well as adding the dental and vision options we were w... See more

Company replied

Rated 5 out of 5 stars

I have been on Medicare due to disability since 2019. I am aging into Medicare and wanted to know my insurance options. Jackson was extremely helpful, and he found me a policy that fit my needs. I nev... See more

Company replied

Rated 5 out of 5 stars

Jackson Edwards was the agent I worked with. I knew within the first couple of minutes he was very knowledgeable. I had already made five previous phone calls, two of which I just hung up on. Jacks... See more

Company replied

Rated 5 out of 5 stars

Medicare Nationwide is a huge help in finding rates and trustworthy companies to handle Medicare supplements (Medigap policies). They're free and fast, and saved me from spending time calling individ... See more

Company replied


Company details

  1. Health Insurance Agency
  2. Insurance Broker
  3. Insurance Company

Written by the company

Medicare Nationwide is committed to providing you a wide range of options based on your localized area. They will show you all available options and help you make an informed decision based on your health needs and budget. They walk clients through the entire Medicare enrollment process, including Part D prescription drug plans. They then service your account for life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(212)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I asked 3 times

I asked 3 times, “When will the first payment start? Answer: January 3rd, 2025.

All evening long, it felt Wrong. The next day, around noon, I emailed and was told it would come out of my today or tomorrow! Yikes! I had less than $45 in my account!

I scraped together $130 from money I had been adding to and saving for months and the last of my Social Security money for the month and rushed down and deposited it.

Sadly, the premium withdrawal was tried at 7:18 am!

Immediately, when I got home, I called my new Healthcare provider and explained what happened.

The rejected premium withdrawal had not shown up in their system. Their understanding employee, put a note on my account to try again. Which, Still has Not been withdrawn from my account. I’m still in limbo.

Plus, the agent told me my address Medicare has is a 2 1/2 year old address, especially, since, 2 years ago, it took me calling SS 3 times before Medicare’s system changed it.

Therefore, All my medical paperwork Will go to Eugene and not to me in Portland!

On 12/6, I spent 6hrs and 42 minutes on hold with Social Security to find out that they both have my Portland address. I have no idea what the agent was looking at to not see my 2 1/2 old address in the system.

The agent was very friendly when we were filling out the application, but, then his emails have no names, very short and impersonal.

Such a Shame. Such a Mess.

December 4, 2024
Rated 5 out of 5 stars

Fears dispelled . . .

I was very fearful of diving into the world of medicare. To me it was like I only spoke English and medicare was a foreign language. After speaking to a good many people, Medicare Nationwide came across as the most highly recommended. I was referred to Mr. Jackson and he worked me through my fears, got me connected with good/reasonable coverage and I feel very comfortable with where things stand. And I know if I have any questions or concerns Mr. Jackson and staff are ready to assist. Thank you.

November 20, 2024
Rated 5 out of 5 stars

Knowledgeable, helpful, responsive

Eric was incredibly responsive when I needed to make a decision on a Medicare plan on short notice. He shared his knowledge of the industry and machinations of Medicare supplement plans knowing there was no guarantee that I would use him as my broker. Of course, I asked him to help me sign up for a policy and will continue to work with Eric and his team.

November 20, 2024
Rated 5 out of 5 stars

Obtaining my new supplemental policy

Mr. Edward’s, my agent was very well informed and helped me with all my questions. Would recommend him highly for your insurance needs. I called him several times with questions and he always got back to me quickly. .

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Health Insurance changes…Oh no!!!!!!!!!

Health Insurance changes…Oh no!!!!!!!!!

After ignoring an initial thick envelope thinking it was junk mail, I received more paperwork from my Medicare insurance company. Reading through all of the fine print became overwhelming as it seemed more legalese loop-holes. What to do??????

Insurance is necessary and important at the moment one truly needs the assistance.

Seven phone conversations and much time spent with different agents within the company, later, I grew more frustrated. Each agent’s answer seemed scripted probably because they, too, were not privy to the company’s intentions. As a consumer, I will not simply sign on a doted line without due diligence research.

Googling more on the internet, one site was consistent: Medicare Nationwide.
The videos by Eric Rosenberg are informative. I telephoned the phone number listed and set an appointment. In fact, Eric responded by text within minutes along with a longer phone conversation. He listened to my confusion then took the time to respond with insightful information. Without pressure nor hyping one brand over another, Eric guided me through the insurance maze to the point where I felt comfortable with my own decision.

Medicare Nationwide offers a menu of advice in in healthcare as well as other financial services. Absolutely talk with them!

November 14, 2024
Unprompted review
Medicare Nationwide logo

Reply from Medicare Nationwide

Well, this has to be the best review we've ever received! Thank you so much for the thoughtful words!

Rated 5 out of 5 stars

Eric Rosenberg was extremely helpful

Eric Rosenberg was extremely helpful, knowledgeable and patient with my questions. He has a deep understanding of medicare and the insurance market in general, and clearly explained differences in plans, vicissitudes in pricing, etc. He is meticulous about finding the right plan for your situation and will alert you to any changes you should know about. He is definitely the agent to have on hand, especially for the long term.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Medicare Nationwide helped me save money

Eric Rosenberg and his coworkers are very efficient, patient and knowledgeable. Eric helped us save a lot of money on our Medicare Supplement Plan G. Eric answered all my questions clearly. They stayed in touch after we concluded our business and called to check on us. Excellent experience with Medicare Nationwide.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

My agent Eric Rosenberg was so helpful

My agent Eric Rosenberg was so helpful. Took time with me. My husband had Humans and they were on the spot with his illness. Am looking forward to a good relationship with Humana too. Thank you Bonnie Baker

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great Guidance

Jackson was detailed about obtaining coverage for my medical needs and found good Part B and Part D supplements. He is very organized as is his team of advisors.

Thank you!

October 23, 2024
Rated 5 out of 5 stars

Eric spent a great deal of time trying…

Eric spent a great deal of time trying to find the best medigap policy taking into consideration my health issues. He found a great plan F for me and my policy premiums were much lower than my previous plan which has increased by $64 per month!!! Thanks so much for your help, Eric!

October 21, 2024
Rated 5 out of 5 stars

I called to get a recommendation for a…

I called to get a recommendation for a Plan N. The representative quickly researched all and recommended the most stable plan N that was available to me. I will be saving $51/month because I am switching from a Plan G with another company.

October 14, 2024
Unprompted review

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