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Medichecks Reviews 1,491

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and prompt service, highlighting the efficiency and speed of receiving results. Many appreciate the thoroughness of the doctor's comments and the helpful insights provided. The customer service is frequently described as amazing, professional, and very helpful, with many users finding the online chat function particularly efficient. People also find the overall user experience to be simple, straightforward, and easy to understand. However, some customers also noted issues with the product, specifically regarding the finger-prick sample method, which some found difficult or ineffective. A few other people also felt that the turnaround time for results could be long, and some experienced delays or a lack of communication regarding their sample status.

What people talk about most

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and speed. Many... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast turnaround for results,... See more

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the straightforward kits, clear... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with user experience. Many found the process simple and efficient, from... See more

Based on these reviews

Rated 4 out of 5 stars

Despite the results & Dr's comments being thorough and useful, the turnaround time was fairly long. I know it says up to 7 working days for delivery but I thought it might be sooner given I live close... See more

Rated 4 out of 5 stars

Received test kit in two days. Had to wait three weeks for my hospital to draw my blood sample. Test result received one week after posting the sample. Would like to have known more about the finger-p... See more

Company replied

Rated 4 out of 5 stars

Excellent and prompt service. The missing fifth star was due to the fact that despite cancelling an order ( made in error) straight after it went through, I still received the kit by post and had its... See more

Rated 4 out of 5 stars

On the whole the experience was great. The form filling at the beginning wasn't always easy, particularly as the enter button was still there after I'd pressed it so I wasn't sure whether the info was... See more

Company replied


Company details

  1. Blood Testing Service

About Medichecks

Written by the company


At Medichecks, we’ve been helping people understand what’s really going on inside their bodies for over 25 years.

Founded in 2001 as the UK’s first private blood testing service, we were built on a simple belief: health should be effortless. From the beginning, our focus has been on giving people clearer answers about their health, without confusion, barriers or unnecessary waiting.

Today, we provide trusted at-home blood tests and health checks across the UK, making it easy to check, track, and understand your health from home. Our tests are analysed by accredited laboratories and reviewed by experienced doctors, with results explained clearly. Not just numbers, but insights that actually make sense.

Whether you’re looking for reassurance, faster answers, or a better way to stay on top of your wellbeing, we’re here to help. Our wide range of tests covers everyday health, nutrition, hormones, fitness, and long-term health tracking, supporting people at every stage of life.

As pioneers in preventative healthcare, curiosity and innovation have always been at the heart of Medichecks. We focus on helping people spot potential issues earlier, feel more confident about their health, and take action when it matters most.

We’re proud of our long history and of the positive feedback we receive from customers who value clear results, reliable service and supportive, expert guidance. Helping people feel informed, reassured and in control of their health is what Medichecks is all about.


Contact info

10% off your first health check

Checking symptoms or tracking your health? Start with 10% off.

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 61% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Limited appointments of professional needed to take test.

I have used the home blood tests before and thought they were good but this time the test I needed had to be a professional blood draw. It took weeks to find a free appointment and I was told it had to be before 10am but those appointments were not available at three places near me. You can’t see availability before paying. I bought this test to have a quick answer but it took 6 weeks in total from ordering to getting my results due to the lack of appointments.

April 23, 2026
Rated 5 out of 5 stars

The whole process is simple and…

The whole process is simple and efficient.
Easy to order the kit.
Excellent instructions on how to use it and collect and post the sample.
Good communication at all stages.
Quick results.
Clear explanation of results both visually and with the doctors advice.
would definitely recommend.

April 22, 2026
Rated 5 out of 5 stars

Very good service

Had a couple of checks done. From ordering to getting the results was about 10 days, so very fast and efficient service. The doctors report with the results was very helpful in understanding the results. Would definateley recommend.

April 20, 2026
Rated 2 out of 5 stars

The first test was done fine

The first test was done fine. But I then decided to get a more expensive test which was more comprehensive and more expensive. Received the test but they said it failed but I thought maybe it was because I had done on my own. So they sent another test and got someone professional to extract the sample. Now again they say it failed again and offered more expensive treatment or would refund me £16 not much considering the test was over £70 so very disappointing.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

This isnt the 1st time using…

This isnt the 1st time using medichecks.com as what is good is that it keeps track of previously done tests and you can compare from the test previous you had done & also information on the marker you wish to read and shows in a bar where your mark is.

April 20, 2026
Rated 4 out of 5 stars

Excellent and prompt service

Excellent and prompt service. The missing fifth star was due to the fact that despite cancelling an order ( made in error) straight after it went through, I still received the kit by post and had its price subtracted from the refund.

April 22, 2026
Rated 5 out of 5 stars

I had a very good experience with medichecks

I had a very good experience with Medichecks. The process was simple and easy to follow, from ordering the test to receiving the results. The instructions were clear, and the delivery was fast.The results came back quickly and were well explained, which helped me understand my health better. I also found the test to be accurate, as the results were consistent with previous tests I had done with the NHS.
Overall, a reliable and professional service that I would use again.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

Outstanding service from start to finish. Blood pack came quickly. Appointment was easy to make and on time. Results were super fast and clear to understand.

April 23, 2026
Rated 4 out of 5 stars

Despite the results & Dr's comments…

Despite the results & Dr's comments being thorough and useful, the turnaround time was fairly long. I know it says up to 7 working days for delivery but I thought it might be sooner given I live close to the dispatch site. The results then took 4 working days so all round a fairly long time- overall happy with the service.

April 22, 2026
Rated 5 out of 5 stars

Great service from Medichecks

Male Hormone blood test. A good test with wide spectrum of results. Easy to do just take care and be vigilant with the blood sampling if self testing, just so you don’t waste the £79 test. Great service from Medichecks, highly recommended!

April 22, 2026
Rated 5 out of 5 stars

Have used Medichecks a few times now…

Have used Medichecks a few times now for blood tests. Tests are well packaged and good instructions - also have a long time (around 3 months) to use the test. I tend to choose going to a clinic to get blood taken - more cost, but a lot easier than trying to successfully get your own finger prick sample. I was interested in Testosterone levels - got tested when I was drinking alcohol most nights. T was on the low side, but still within normal range. I experimented by cutting down to 1 or 2 nights per week drinking alcohol, improved my diet, and began walking 2 miles a few times per week - got retested 3 months later and my Testosterone levels had increased by over 30 percent. WHAT - my jaw dropped! Such a convenient way to check if lifestyle changes actually do work effectively - in my case they do, Getting tested gives me the motivation to continue improving my lifestyle and exercise to make even more progress. Will be getting tested again in another 3 months!

April 20, 2026
Unprompted review

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