Sara at Medicine2U has become our favorite medical adviser - but the whole company makes you feel cared for and understood. And helped.
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I knew what my symptoms were presenting as and what treatment was needed, so ordered the medication required paid via PayPal and it was delivered to my door. No queues at doctors surgery or chemist. E... See more
Medicines 2U have had some problems recently with mounjaro but they expedited my order as I was running out and needed injection.
I’ve paid for the product and now am being asked questions about my living conditions, which I think isn’t suitable. How I am living shouldn’t matter. I’m walking around affecting my fertility, I’v... See more
Company replied
Company details
Information provided by various external sources
Medicines2u.com is an online pharmacy aiming to provide world class service and satisfaction to all of our customers. We are part of a well established and experienced pharmacy called Yakub Chemist Limited who has been successfully running for over 20 years. Medicines2u.com offers a variety of treatments to suit the needs of our customers. As our online pharmacy can appreciate that many customers would rather purchase online, we have a team of dedicated staff to ensure that our customers have an easy and pleasant shopping experience. Our experienced team thrive to provide the best customer service and ensure that all products are of high quality and promptly delivered to your doorstep whether it be at home or work. We constantly thrive to improve our services here at Medicines2u.com therefore we have launched a Doctor Consultation service. This provides not only convenience but confidentiality to a patient. Simply submit a form that is provided on the website in which an experienced UK registered doctor will prescribe you the treatment requested. We also have a team of in-house pharmacists to provide any advice needed.
Contact info
United States
- www.medicines2u.com
3.9
Great
802 reviews
Hasn’t replied to negative reviews
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I ordered Sensodyne daily care each two…
I ordered Sensodyne daily care each two costed me £2.50 I ordered 24 tubes, when they delivery arrived I found 24 original mint Sensodyne tubes which I could’ve bought for £2.33 another words I got scammed out of my money which is why I left this one star review
November 28, 2022
Rubbish
I ordered medicine over 1 week ago and paid for next day delivery and my medicine has not arrived, although the money was taken from my account. Would not use this company again
November 29, 2022
Meant to take the tablet within 3 days…
Meant to take the tablet within 3 days and it came a week later.
December 4, 2022
Two orders cancelled without explanation
Placed two separate online orders, both cancelled and refunded within a few days with no explanation. Items still available to purchase on their web site so assume this isn't a stock issue.
November 24, 2022
Unprompted review
Awful website do not use
Awful website do not use! Placed an order recieved email confirming then not long after another email to say refunded. No reason given . Will never use again and do not recommend anyone else to use it.
October 3, 2022
Unprompted review
The worse online pharmacy
The worse online pharmacy, I ordered my medication in enough time for me to get my order and I paid extra for it to come 1-3 days. It didn’t come, then when I tried to email the company to get a refund they didn’t want to respond. Wouldn’t recommend
August 21, 2022
Unprompted review
Great service from medicines 2u
Great service from medicines 2u. Ordered Norethisterone for holiday as no stock in boots. Delivered timely and product worked exactly as expected
September 5, 2022
Unprompted review
A SCAM WEBSITE
A SCAM WEBSITE. DO NOT BUY FROM HERE DO NOT BUY FROM HERE DO NOT BUY FROM HERE DO NOT BUY FROM HERE
Not legit! Positive feedback probably paid. i paid and called and emailed and I have nothing! Money gone and it’s been 2 weeks (I paid for next day delivery!
September 12, 2022
Unprompted review
Delivery charge/no refund
I paid £3.99 for my order to be shipped by Royal Mail to my work address. I get multiple parcels delivered to this address daily via different couriers including Royal Mail. For some reason RM made one delivery attempt and couldn’t deliver (don’t know why as we’d received other parcels delivered by RM that day and I’m in the office every day)! My order was sent back to Medicines 2U who informed me that I will have to pay for redelivery. If I didn’t want to pay they would not refund me as the order can’t go back into stock. Either way I will be at a loss! I emailed them back 10 days ago asking why should I be the one to pay (surely they should take this up with RM?!) Chased again and I haven’t heard anything back at all. Poor customer service and it looks like I’ve lost out on £24!
September 1, 2022
Unprompted review
Terrible experience
Terrible experience, paid for next day delivery. 10 days later (granted, including a bank holiday) no items received, no response to 3 emails and no refund as requested. Very poor service
August 30, 2022
Unprompted review
Paid for next day delivery didn't happen.
Paid for next day signed for delivery. Items not given to carrier until 2nd working day after order. Delivered 3rd working day. Critic items no apology. Request for shipping cost refund ignored.
Would not use again for anything important.
August 18, 2022
Unprompted review
No next day delivery and poor customer service
Paid almost £8 for next day delivery, took a further two days to receive the item. I was offered a partial delivery refund, which I have never received and all emails I have since sent have been ignored.
August 16, 2022
Unprompted review
Outstanding service
Outstanding service , I was in a panic as I couldn't get my prescribed medicine at any chemists in my area. Manufacturing issue , so looked online & i found this company medicine2u . I was abit wary as I have never ordered medication online before ,but within the quoted delivery time of 1-3 days they arrived. Would definately recommend.
August 12, 2022
Unprompted review
Fantastic service
Fantastic service. If needed I will use your company again. Quick and easy.
August 3, 2022
Absolutely shocking customer service
Absolutely shocking customer service, ordered something and paid £6.99 for Saturday delivery to then reload the page and note there was the tiniest banner at the top stating they would not be processing orders for about 5 days due to bank holiday weekend - yet it allowed me to pay that amount of money for a delivery that was never possible?
Messaged them straight away to cancel my order, they processed the order 5 days later and emailed me to say there would be a !5 admin charge as the medication had been processed - genuinely disgusting do not order from them.
June 6, 2022
Unprompted review
Very fast delivery and service
June 1, 2022
Excellent customer service and overall…
Excellent customer service and overall great experience
March 29, 2022
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