Medigold Health Primary Care I had an excellent experience with Medigold Health for my primary care medical. The process was smooth, professional, and well-organised. Lucy Carey, the Partner Relatio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had the assessment call with one of the consultant. He was very professional , listen to my issue and provided some very key recommendation which seems to be helping me during this difficult time. I... See more
Company replied
Very useful occupational health consultation. When talking through the issues what I said was listened to and acknowledged the practicalities as well as the emotional impacts. Discussed and agreed key... See more
Company replied
A professional timely medical assessment via telephone. All explained from the outset. Clear questions and all relevant. The most important part was that I was actively listened to. The... See more
Company replied
Company details
Written by the company
Medigold have been helping businesses to keep their people in work, safe and well for over 25 years and we’re one of the UK’s most trusted Workplace Health providers. We focus on mitigating risk and enhancing employee wellbeing to help organisations create a safer, healthier workplace whilst empowering their employees to thrive so that they consistently deliver their best. We help over 3,500 customers look after 4.5 million employees by delivering services including absence management, employee screening, private GP, workplace adjustments, drug and alcohol testing, and mental health and neurodiversity training. But we are more than just a workplace health provider; we are pioneers in our field. Our unwavering commitment to tech innovation and nurturing future talent in OH sets us apart. By offering advanced training, peer support, and professional development, we aim to set the standard for clinical excellence and be the employer of choice in the OH industry.
Contact info
Medigold House, 1 Queensbridge, NN4 7BF, Northampton, United Kingdom
- 0330 390 3370
- enquiries@medigold-health.com
- www.medigold-health.com
4.6
Excellent
750 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well it was by phone
Well it was by phone, Nice man as he was he can't look down the phone at me.
April 16, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
Your comments mean a lot to us.
Kind regards,
Medigold Health
I felt listened to and respected
I felt listened to and respected. I was also given time to talk. The recommendations given by the consultant were very reasonable, taking into account my personal circumstances.
May 12, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Physio was good at putting me at ease…
Physio was good at putting me at ease abd was vwry helpful with exersizes.
June 1, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Great experience!
January 5, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Great help
Great communication I wonderful help over the phone relaxed stress free just what I needed at the time all in all top marks all around
June 2, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
They focused on how my health affects…
They focused on how my health affects me as an individual rather than on the whole , they listened and when they asked a question they seem to pick up on things I wouldn’t of thought about , but all very relevant to my condition and work capability.
March 12, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
It was a pleasant experience
It was a pleasant experience. The therapist made be feel at ease as she explained the process and kept summarising where necessary.
March 17, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Instantly put at ease by the…
Instantly put at ease by the clinician’s kind, empathic, understanding and supportive approach. They were reassuring and the experience was made much easier by their approach.
April 14, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The person I spoke to was friendly
The person I spoke to was friendly, knowledgeable and very helpful.
April 14, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
An effective Health assessment interview.
The person who spoke to me was very professional, empathetic and calm with me .
April 25, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Always look after yourself
Staff called when they said they would.
Didn’t rush the call, asked question about the situation and my job role, they were very helpful and understanding.
March 23, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Booking could be improved, assessment itself was fine
Some initial struggle to book/change appointment time but appointment itself was fine.
The person doing my assessment was polite and explained anything I had questions about. The assessment wasn't too long.
April 1, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Very useful occupational health…
Very useful occupational health consultation. When talking through the issues what I said was listened to and acknowledged the practicalities as well as the emotional impacts. Discussed and agreed key points arising that were articulated clearly in the report that has making it easy for it to be used by my line manager and HR
March 23, 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.