Medisave UK Ltd Reviews 

5,375
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is easy to navigate and placing an order online is simple. Buyers are consistently impressed by how fast the delivery is, even during busy holiday periods. People also really appreciate the high quality of the medical equipment and the thoughtful inclusion of free gifts. Some reviewers were not happy with the packaging condition, noting damaged boxes, torn tape, or poor arrangement upon arrival. A few other people also felt that delivery mishaps caused frustration when parcels were sent to incorrect addresses or misplaced.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as outstanding and second to... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the extremely fast and... See more

Quality

Consumers find quality to be positive, highlighting outstanding products, incredible sound performance, and... See more

Order

Customers consistently note positive experiences with order processes being straightforward and featuring... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website Good value and choice very good quick service. Could have packaged better as packaging damaged on arrival ie torn open Jiffy bag,(Royal Mail) Luckily nothing missing and inte... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate, with a great range of reliable, high-quality products. I purchased a leaving present for a colleague, and it looks so sleek and professional — I’m sure she’ll absolute... See more

Company replied

Rated 5 out of 5 stars

Well they shipped and I got the product. It took 2 days. I guess I didn't say too much about the product so here goes. The product is / was a Littmann Cardiology IV stethoscope. Specifically the... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. I had my stethoscope engraved with my name and it arrived very quickly despite the extra detail. The stethoscope and case itself are absolutely fantastic. The sound quali... See more


Company details

  1. Hospital Equipment and Supplies Store
  2. First Aid Station
  3. Medical Equipment Manufacturer
  4. Medical Equipment Supplier
  5. Medical Supply Store
  6. Medical Technology Manufacturer

Written by the company

Nursing, Medical and First Aid supplies from 3M Littmann, Omron, Welch Allyn, Sunflower, Heine and more.

Medisave UK Ltd

Written by the company

Medisave UK is one of the UK’s leading distributors of medical supplies
Medisave specialises in hospital, GP surgery, medical students, nursing homes and general medical supplies through to HSE First Aid Kits. Our range includes 3M Littmann stethoscopes, Welch Allyn and Heine diagnostic sets, Sunflower medical furniture and a comprehensive range of medical disposables including medical latex gloves.

Next Day Delivery!

Next Day Delivery Option Available On Orders Before 8:00PM!

Next Day Delivery Option Available On Orders Before 8:00PM!
We will endeavour to process all orders placed before 4:00pm Monday to Friday the same day and they'll sent by either Royal Mail or DPD couriers. For orders placed via the website, tracking details will automatically be sent upon despatch to the email address provided for the order.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,375)

427 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service.

Very good service.

July 13, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Chris.

Thank you for leaving us a 5* review!

We are thrilled you are happy with our services!

Kind regards.
Mediave

Rated 5 out of 5 stars

Ordering was easy and lots of ways to…

Ordering was easy and lots of ways to pay. Stethoscope is amazing!

July 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Kate,

Thank you for taking the time to leave us a 5* review!

We are thrilled you are happy with your purchase!

Kind regards,
Medisave

Rated 5 out of 5 stars

Got the color I wanted

Got the color I wanted, shipped very fast..

July 12, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for taking the time to leave us a review!

We are thrilled you are pleased with your purchase!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Timely delivered

Timely delivered. Happy about the service. Havent use the item yet though.

July 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Chamila,

We are thrilled that you are happy with our services!

Thank you for your support!

Kind regards,
Medisave

Rated 4 out of 5 stars

Quick delivery and good quality…

Quick delivery and good quality product. Colour wasn't quite what I expected from the picture.

July 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Dorothy,

Thank you for your review.

All images of products are purely for illustration only and do not form part of the description of the product.

We cannot accept responsibility for any difference between the image on the website and the actual appearance of the product.

This is also listed in our Terms and Conditions.

However, if you are not satisfied with your purchase, as this has not been personalised, please contact our Returns Team on returns@medisave.co.uk and someone will look to assist you.

Kind regards,
Medisave

Rated 5 out of 5 stars

Excellent

Excellent, fast delivery

July 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for a 5* review!

We hope you will consider us again!

Kind regards,
Medisave

Rated 5 out of 5 stars

Excellent

Great company. Just what my daughter needed and a lovely graduation present. Fast delivery can't fault them. Just what I wanted.

July 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Adrian,

Thank you for leaving us a 5* review!

We are thrilled you are pleased with the item you ordered and the delivery service provided!

Kind regards,
Medisave

Rated 1 out of 5 stars

I have not received my package yet but

I have not received my package yet but

July 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

I am sorry to hear of this.

I cannot see that we have received any communication from you regarding this to our Customer Support Team.

This is showing as delivered to you on the 17th July.
An automated dispatch email was sent to the email address on your account with your tracking details.

I have sent you an email with your proof of delivery to the email address associated with your account.

Kind regards,
Medisave

Rated 5 out of 5 stars

Fast and reliable delivery

Fast and reliable delivery, quality product

June 30, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Dr. Khan,

Thank you for taking the time to leave us a review!

We are thrilled you are pleased with our goods and services!

Kind regards,
Medisave

Rated 5 out of 5 stars

Trusted

trusted. exactly like the website

July 3, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Husam,

Thank you for leaving us a 5* review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Mohammed,

Thank you for leaving us a 5* review!

We are thrilled that you are pleased with our goods and services!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 4 out of 5 stars

Item was as described and arrived on…

Item was as described and arrived on time.
However the delivery charge was extremely high. Bought as a gift so had no choice had to pay it.

July 2, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello

Thank you for taking the time to leave a review- although, I do think that there has been some confusion?

You did not pay any delivery charge?

Having checked your order, you spent £103.78 including VAT with us.

All orders over £35 excluding VAT have the option of free delivery (which is what you chose when you placed the order).

Any orders under £35 excluding VAT incur a postage cost, which begins at £2.99 excluding VAT, which is cheaper than other distributors of medical supplies.

It would be great if you could amend your review to remove the reference to extremely high delivery charges, as that's not true.

Thank you for ordering from Medisave UK

Rated 2 out of 5 stars

The order I placed last week,was just…

The order I placed last week,was just cancelled, apparently by me? Which was not the case.
Now I've had to order from elsewhere.

July 7, 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Thank you for taking the time to share your feedback, and we're sorry to hear about the frustration caused.

To clarify what happened with your order:

When you placed your order on Saturday 4th July, the item was temporarily out of stock (and listed as such online), so we emailed you the next day (Sunday 5th July) to let you know we'd despatch as soon as it was back in stock, or that you could get in touch if you needed a lead time.

We then ordered the item from the manufacturer, and we discovered that the item had actually been discontinued by the manufacturer.

As it could no longer be supplied, we cancelled the order on our end and raised a refund for you on Tuesday 7th July (an email was sent to you the same day to update you)

So to be clear, the cancellation wasn't something you did - it was cancelled by us once we confirmed the item was no longer available.

We appreciate this meant you had to source the item elsewhere at short notice, and we're sorry for the inconvenience this caused.

We do try to flag stock issues and process any necessary refunds as quickly as possible, and in this case that was within a couple of working days of the order being placed, but we understand that doesn't make it any less frustrating when you need the item promptly.

If you'd like to discuss this further or need any help with a replacement order, please give us a call on 01305 784447 and we'll be happy to assist.

Rated 5 out of 5 stars

Easy to order all the choices were…

Easy to order, all the choices were there of colours etc
Quality of the product was outstanding.
Offered free engraving plus a free gift 🎁
Excellent service, delivered very quick
5 star service 😊

June 1, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Mr Khan,

Thank you for taking the time to leave us a 5* review!

We are thrilled that you are pleased with your purchase!

We really appreciate your support - Thank you!

Kind regards,
Medisave

Rated 5 out of 5 stars

Excellent

Excellent website - clear and easily navigated. Product arrived promptly. Excellent product and looks well with the engraving and case to match. Super graduation gift for medical student

June 22, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for leaving us a 5* review!

We are thrilled that you had a great experience with us!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for leaving us a 5* review!

We are thrilled that you are happy with our goods and services!

Thank you for your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service. Excellent product and the quality was second to none. The storage box had a slight crack and was replaced the very next day. Cannot fault the service. Would definitely recommend.

February 17, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Anthony,

Thank you for leaving us a 5* review!

We are thrilled that you are pleased with our goods and services!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Received my new uniform really quickly ( excellent quality - Alexandra) and also a bonus free gift - a pen torch with 4 different colours! Lovely surprise!
Will use this company again when I need another uniform.

July 3, 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Bron,

Thank you for leaving us a 5* review!

We are thrilled to hear you will use us again - Thank you for your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

Fantastic service so quick and simple I…

Fantastic service so quick and simple I will definitely be ordering from you again

June 26, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Leeanne,

Thank you for taking the time to leave us 5* review!

We are thrilled that you are happy with our services!

Thank you for choosing us!

Kind regards,
Medisave

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