Med Mart Reviews 

7 days return policy, by the time he made it home it was not needed, and the rep say i know it's not the outcome you want to hear, but the policy is outside the window of 7 days. I will not recommend you waste your time on overpriced equipment and shop smarter with other medical suppliers as this one is not a customer friendly or minded place. Buyer Beware!!

As I have know found out they were willing to return the item, but they have a 30% restocking fee ($900), return shipping fee ($376.52), and after repacking another $200, after being charged $3300, I would lose 44% of my money on a product that was never used. I will continue to warn people about this "family owned scam".

Easy to call and agent was well-informed and we completed the purchase with little fan-fare.

Discussion before ordering insures you understand everything you are about to order. Very, very helpful, professional and questions were answered.

Stacy never was much help picking out the right chair to meet our needs. I also was never told about the absolutely ridiculous restocking fee over $1,000 to return it is pure bullshit. I was lied to over and over again about the restocking fee. They said that it was not medical Mart charging it but the company I called the company and they said they had nothing to do with the restocking it was med mart who charged it. It is med mart as proof in the email I got from the so called supervisor.
I tried to do a review and you block it from going out.
I will never have anything to do with you company and I will let everyone know of my horrible experience

First, I spoke to a real person. Darrell explained in detail the products. Helped in selecting the correct bed. Explained pricing and all options. Ordered the bed. Looking forward to receiving the bed.

Darrell Flunker, the senior product specialist was very good listener, responsive, guided properly, genuine, accommodating, and caring.

My experience was great and my review comment is true and based on personal experience.

Bart

The people I talked to on the phone Kristan and Shaun were really knowlegable about the product and info about the product. They actually knew what I was talking about; unlike other companies where the people had no idea and did constant phone call transfers to different departments.
Med Mart gets my vote for their in-sourced customer service; which makes all the difference

When I was on chat Darrell was very helpful and also when I called to order he was very helpful and very polite

I was very pleased that the hospital bed we ordered was delivered to our home in 2 days. Many thanks to Sean for his help.

We had a great experience with our order. They answered all our questions.

Good customer service

Quick response. Helpful and accommodating.

Good Customer service. Quick delivery.

Super helpful and kind customer service - thank you!

Easy to talk to. And order what lneeded

Still have not gotten delivery despite assurance it would come before end of the month

I cannot say enough good things about the staff especially Sean. From the first phone call, they showed genuine care and concern-The representative was patient, took the time to answer all my questions, and made sure I didn't feel like just another customer. Excellent, compassionate service!"

Kristen was knowledgeable, helpful and patient. She helped my decision making greatly!

The person that heip me was most considerate of my needs he helped me make a decision on my purchase. I would highly recommend him

Med mart, specifically Darrell went out of their way to make this happen. I never see customer support like this anymore. I will not hesitate to shop them repeatedily for my future needs.