I ordered medical supplies from MedOnTheGo.com and got them (so far, so good). Their selection is decent, and they ship across the U.S. However — it’s not perfect. Their average rating is only a... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Initial order was incorrect. We called Shiva and he was quick to send us the correct order at the same cost as the original order. No problem. Next he was to send us a Return Authorization for the ori... See more
Edited review: I've ordered from them twice, and each time, I receive my packages, but they aren't good about providing tracking information in a timely manner or returning customer emails or phone... See more
Company replied
So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more
Company details
Written by the company
* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site
Contact info
United States
- www.medonthego.com
3.7
Average
1K reviews
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from MedOnTheGo
Thank you for being a valued customer. We are glad that you receive your order on time every time. We hope to continue to be your source for medical supplies in the future.
Excellent experience
Absolutely no problems. Ordering was easy. The website and its articles were very helpful. The shipment arrived in a timely manner. Thanks for your professionalism.
December 2, 2024
Awful service
Awful service. Their website inventory is totally incorrect, and when you place an order they don’t have in stock, they don’t let you know.
December 2, 2024
The BEST!
It was so easy to reorder another case Vyaire Cannula's, via your website. Also, I received the shipment in 2 days time. Medonthego is great!
December 8, 2024
Reply from MedOnTheGo
Thank you for being a repeat customer. We hope to continue to be a reliable source of your medical needs.
I will be purchasing from this company again!
The website was well constructed and easy to navigate. I received my product in a timely manner, although I did not receive tracking information until the day my package came. I’m not sure if this is a system error, but it might be worth looking into. I spoke with an employee and he was kind and professional. The product came in good condition and was as advertised.
November 30, 2024
Received what I ordered.
Received the correct items and not counterfeit which happened on Amazon.
November 30, 2024
Product received quickiy
December 10, 2024
Unprompted review
not received, no response
I haven't received my order and no one has responded as to why. It's been well over the 3-5 shipping date.
November 29, 2024
have not received and update on my…
have not received and update on my order, and I don't see a tracking number.
November 30, 2024
Good customer service
Good customer service and fast delivery. Keep up the good work.
November 26, 2024
Have sent 2 emails after over2 weeks…
Have sent 2 emails after over2 weeks asking for tracking which was never received
November 27, 2024
I paid $55 for a two day shipping and I…
I paid $55 for a two day shipping and I still haven’t received my product yet. Very disappointed.
November 26, 2024
Hospital bed
Customer service agent is friendly, helpful, and kind. Equipment was delivered timely and efficiently.
November 22, 2024
Extremely quick shipping and delivery
Extremely quick shipping and delivery. Stellar service and products.
November 19, 2024
Excellent medical supply Co.
Product in stock. Ease of ordering and quick shipping. I had ordered the much needed similar product from another medical supplier 3 days earlier. I found this supplier, ordered product and I received it on the 3rd day from order. Excellent. I canceled order from the other Co (btw still was processing on the 4th day from order. I will be ordering here from now on. Thank you!
November 18, 2024
I have been using this Company for…
I have been using this Company for years and always great service and support for my Company.
November 18, 2024
MedOnTheGo's web site is very user…
MedOnTheGo's web site is very user friendly. Finding what I needed and ordering it was very easy and straight forward.
November 10, 2024
Fast delivery!
Fast delivery!
Needed these quickly and they arrived in a great time.
November 13, 2024
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