Meetandgreetmanchesterairportparking Reviews 

1,660
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were let down by their experience overall. People frequently encountered vehicle issues, including unexpected body marks, dirty exteriors, and missing accessories upon return. Customers also strongly complained about unprofessional and rude staff behavior, frustratingly long waiting times to collect vehicles, and unexpected extra parking charges. Though some reviewers were happy with the overall arrangement, a few customers experienced smooth drop-offs and found the staff remarkably helpful and attentive. These specific travelers genuinely appreciated the remarkably easy access and efficient parking process throughout their various holiday trips. They noted that the team organized everything properly, ensuring a pleasant start to their journey.

What people talk about most

Service

Consumers find service to be negative, reporting dirty vehicles upon return, long waiting times, and poor... See more

Staff

Clients share negative opinions on staff, frequently describing customer service representatives as rude,... See more

Location

Customers consistently note negative experiences with location, expressing significant frustration regarding... See more

Product

Reviewers highlight negative aspects of product, consistently reporting that vehicles are returned in a very... See more

Payment

Customers had negative experiences with payment, consistently reporting unexpected charges and fines.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

These people as “passing themselves off” as their name is the same as the official Meet & Greet. I booked with them accidentally a couple of days ago. Then when I received details from them I realised... See more

Rated 1 out of 5 stars

Returned at 1am and found a scratch on the from passenger door handle with remnants of T-Cut where Meet & Greet staff clearly tried (but failed) to remove the damage. There was no M & G staff to repor... See more

Rated 1 out of 5 stars

Used this unofficial meet and greet company twice now, had issues the first time with having to wait an hour for car to be returned due to the driver as the driver couldn’t locate the keys. Give them... See more

Rated 1 out of 5 stars

Sadly would not give VIP m&g even one star tried ringing 4 times sending email and left high and dry no one got back to us so had to book into an alternative car park whilst parked up waiting for them... See more


Company details

  1. Parking Lot

Information provided by various external sources

We provide affordable services to our customers. All the cars are parked a few miles away from the airport in a secure parking yard which is gated with CCTV and manned security as well. We strive to provide the best service possible so that we can build the customers trust. Our insured drivers will take the car to the parking yard and on the return it will be brought back with just a single call.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(1,660)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID!!!

Car damaged really bad but they refused to do anything about it even though I reported it there and them, proper rip of company, avoid at all costs

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly helpful staff, secure car park Qamar picked us up on our return he was there for us within 5 minutes he was very helpful will definitely use this service next time I travel well done guys 👏🏻👏🏻👏🏻

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! After a delayed flight the business was very understanding and so easy to get through to! Excellent customer service from H who was ready waiting for us when we arrived and handled all the luggage! Highly recommend to everyone travelling 10/10 service

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fab staff easy system

Fab staff! What an easy system to use and such helpful friendly staff! H was there on time and ready to help great service and easy to communicate with the company. 100% satisfied will defo use again

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from H

Excellent service! H was on time and very helpful with luggage etc didn’t have to lift a finger! Great customer service from him would definitely recommend and use again. 5 stars from me!

June 16, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutly amazing

Absolutly amazing, prompt service on arrival to the airport, staff really helpful and friendly. Got a 25 hour delay coming back and never realised I could have whatsapp them to say, but they automatically added on an extra day at £15 charge which was great and picked us up quickly when we called. Will definately use again as everything was brilliant with them and their service.

June 17, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, always on time and so easy! Will use again
Landed and called and Qamar was with us within 5 mins
Cheers guys

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed Picked my car up from T1 meet&greet it…

Picked my car up from T1 meet&greet it was filthy with thick cement dust all over, the wheels were a disgrace would like to know we’re they took it also adjusted my seat and left it in that position took me ages to fix it all in all very disappointing really not good considering the amount of money it cost.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend the service

Amazing service,on time good operator all the way ,explain the about the good service ,will using it again ,driver Qamar was very helpful and we felt safe ,has we were 2women with young children at night ,helped with our luggage,kept in touch on the phone ,greeted us with respect .

June 15, 2023
Unprompted review

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