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See what reviewers are saying

Rated 5 out of 5 stars

SOCi is a great place to organize a business' social media marketing platforms all in one stop. It is easy to get overwhelmed by the demands of marketing strategies, but SOCi really takes the load off... See more

Company replied

Rated 5 out of 5 stars

Soci is a great tool to assist us with our online marketing. I'm not particularly IT clever but find this easy enough to use. It certainly helps keep our social media on track without having to thin... See more

Company replied

Rated 5 out of 5 stars

Soci makes it easy to review my business's social media all in one place and at a glance throughout my busy day. It is so great to not have to go on every page one at a time and post content and to in... See more

Company replied

Rated 3 out of 5 stars

SOCI is a very useful tool for mass scheduling and posting to multiple accounts. However, there are many bugs that still need to be worked out in order for this tool to be helpful. Currently, we run i... See more

Company replied

Company details

  1. Software Company
  2. Business to Business Service
  3. Internet Marketing Service
  4. Marketing Agency

Written by the company

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. To learn more about how SOCi can help fuel your localized marketing success, please visit us at www.meetsoci.com or message us at hello@meetsoci.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 5 out of 5 stars

Great for Multiple Locations!

SOCi is a great tool for companies with lots of different locations to manage their social media. I love how they have templates, images, logos, etc that we can set up at the corporate level and make available to the users in the field. We have moved to get all of our end users off of direct Facebook access and instead have them using SOCi.

I especially like that we can set up custom fields for locations with custom local data. We can then use that data in templated posts and very quickly send out companywide posts across our 40+ Facebook pages with just a few clicks. No other tool that I have found does it.

I recommend attending SOCi's summit to learn more and meet other customers. I found it super helpful in making the decision to purchase.

October 29, 2019
Unprompted review
SOCi logo

Reply from SOCi

Hi Chris, thanks for the positive review and sharing your feedback on the dynamic text feature to localize your social posts. Hope we see you again at SOCi Summit this year!

Rated 5 out of 5 stars

Posting made easy!

SOCi is the best social posting tool for businesses with multiple locations. We were able to bring people in at the location level and let them create posts that we are able to review before scheduling. The boosting tool and review tracking is also a HUGE plus. Seriously one of the best tools out there if you have multiple locations trying to post on social media and you want to keep everything on brand! We're very happy with SOCi!

October 23, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for your positive feedback, Emma!

Rated 5 out of 5 stars

We love SOCi

We love SOCi.

Soci has been a fantastic tool for our multi-location business. It allows us to keep all of our assets in one place, while still giving people at the locations freedom to manage their social media platforms. They consistently build out more tools to make the product even better. Recently, we were able to boost a post at all of our locations with just a click of a button.

We are very happy with our SOCi experience.

October 23, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for sharing your feedback on our Boost Plus feature, we are glad to hear how efficient our service is to your multi-location marketing approach!

Rated 4 out of 5 stars

SOCi Works For Us

So far has worked well for my business, a hardware store.

October 1, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for leaving a positive review, Kenneth!

Rated 5 out of 5 stars

it makes everything so easy

it makes everything so easy. This system puts all social medias into one, very simple, and easily navigable platform.

September 27, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for taking the time to review SOCi, we appreciate your partnership.

Rated 5 out of 5 stars

I love that SOCI

I love that SOCI, has made a HUGE impact on our social media. As well I love that we have Brian, that always is so eager to help us as well with SOCI support! Thank you all so much!

September 27, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for leaving a positive 5-star review! We appreciate your partnership and your feedback on your Customer Success Manager!

Rated 5 out of 5 stars

SOCi has been an easy to use platform

SOCi has been an easy to use platform. I am able to see a lot of data regarding our social presence.

September 27, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for leaving a 5-star review, Jessica!

Rated 4 out of 5 stars

I would have given it a five star but…

I would have given it a five star but feel the ads placed should engage the customer for a comment in a positive light!

September 27, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for sharing your feedback and taking the time to leave a review. We would love the opportunity to understand your request in more detail. Please reach out to your Customer Success Manager at your earliest convenience.

Rated 5 out of 5 stars

Great Platform and Service

Very easy to use platform for us and all our restaurants. Great support as well with amazing follow up and ongoing support.

September 26, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for the positive review, Kevin!

Rated 5 out of 5 stars

Easy to use-navigation

Easy to use-navigation, editing, and reviewing.

September 26, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for leaving your feedback on SOCi!

Rated 5 out of 5 stars

An organization that listens

September 26, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for sharing your experience with SOCi. We hope to continue our positive relationship for years to come!

Rated 1 out of 5 stars

Poor response to problems

Poor response to problems, repeated failures to post articles,

September 26, 2019
Unprompted review
SOCi logo

Reply from SOCi

Hi Larry, we are sorry to hear your frustration about support responses. Your Customer Success Manager will be in touch to find a resolution.

Rated 4 out of 5 stars

I really like how user friendly SOCi is…

Easy & time saving! I really like how user friendly SOCi is and how easy it makes managing social media for our property. Has definitely been a game changer in our online presence and made it easier for us in office to maintain a relationship with our followers.

September 26, 2019
Unprompted review
SOCi logo

Reply from SOCi

We are glad to hear how user-friendly you find SOCi to be! Thank you for your review.

Rated 4 out of 5 stars

Great Tool!

Great Tool! I like how simple it is to have all my social media places synced and post online with 1 click.

September 26, 2019
Unprompted review
SOCi logo

Reply from SOCi

Thank you for sharing your feedback, Ivan!

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