Scam .Do not deposit here .Impossible to get a withdrawal from this company.Reported to ask gamblers and casino guru .These are the ultimate scammers and I won money I’m not a sore losser.If you win y... See more
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Ongoing withdrawals of 10 000 nok is missing 4000 nok. I had to verify extra when I wanted to withdraw. They keep asking me for my bank statements over and over again. Support is terribly slow and r... See more
Company replied
Until Now I am having great experience with MegaRush. I would like to give big shout to support team (Jamie/Team) for there patience in answering the queries and assisting in the best possible way.... See more
Company replied
Megarush has been treating customers very badly .They are holding winnings unnecessarily .We get fancy mails from support team but our problems are not resolved only. My account was verified long back... See more
Company details
- Casino
- also in
- Betting Agency
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Casino or Bookmaker
Written by the company
MegaRush offers over 2000+ casino games from the leading suppliers. Available are all of your favourite slots, live casino and table games. Our aim is to give you a best-in-class online casino experience, based around speed and choice. We have developed a simple, easy to use games lobby where we list out by category all of the most popular game titles that you will want to play. You also have the choice to play for huge jackpots!
Contact info
Street Ramp, The Hedge Business Center, Level 5, STJ 1062, St. Julians, Malta
- support@megarush.com
- www.megarush.com
You should know
2.5
Poor
56 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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DONT TRUST THEM
I was easily able to make deposits what so ever but coincidentally after I submitted a request for withdrawal that’s where the circus started. DONT TRUST THEM. I sent my document verifications identity, they got approved after days, my account was opened again, less than 5 hours later they block my account AGAIN, asking for MORE documents, I give it to them, they state it takes 72 hours maximum on their website but it has been way longer and they are still not letting me access my account, take my money, or approve the documents that won’t take longer than a second. They copy paste responses, are holding my money, and despite being so patient with them as this has been over 10 days, they are still very SLOW. I wonder if I’ll ever get my money I’ll make sure to leave updates for you guys and change my review if needed.
Edit: the documents were clear, and nothing was wrong with them, they were sent over 100 hours ago, and I haven’t heard back since, so please spare me the formality and all that non sense when in reality you have no excuse for the long wait times.
December 31, 2021
Unprompted review
Reply from MegaRush Casino
Dear Om,
Thank you very much for taking the time to submit a review about MegaRush.
We sorry to hear that your experience with our casino was not as you expected.
We aim to process your uploaded documentation within 72 hours. Please ensure that you follow the guidelines in your request and upload clear and fully visible documentation, if we need to re-request the sent documents, or ask for an additional information to support your previously sent documentation, then this maximum processing time of 72 hours starts again.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
In any cases please do not hesitate to contact our friendly customer support.
Kind Regards,
MegaRush Team
Boss my deposit yesterday 2000 indian…
Boss my deposit yesterday 2000 indian mony but not credict yr app so bad.. You castemer care not carect abswer so bad....
December 15, 2021
Unprompted review
Reply from MegaRush Casino
Hi Surya,
thank you for your feedback.
It’s a pity to hear that your experience with our casino so far, was not as you expected.
As we can see our customer support sent you a reply regarding your feedback.
We always doing our best to help with any customer's issues.
We also believe that you will change your rating about the service provided by us.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
In any cases please do not hesitate to contact our friendly customer support.
Kind Regards,
MegaRush Team
My withdrawal not approved very bad…
My withdrawal not approved very bad casino
December 4, 2021
Unprompted review
Reply from MegaRush Casino
Dear Sagar,
We appreciate that you took the time to provide us with your feedback.
We are sorry to hear that your experience with our casino so far was not as you expected.
We kindly ask you to contact our friendly customer support via email support@megarush.com or via live chat and they will explain to you what is the issue with the withdrawal of your winnings.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
Best Regards,
MegaRush Team
Very bad casino, scam.
Very bad casino! They did not pay out my withdraw, have waited over 2 month on my payout. The support replies quick, but are not helpful. SCAM! STAY AWAY FROM THIS CASINO!
November 22, 2021
Unprompted review
Reply from MegaRush Casino
Dear Ole,
It’s a pity to hear that your experience with our casino was not as you expected.
We value our customers and appreciate hearing how we can improve and better support you in the future.
We kindly inform you that we have sent you a few emails informing you about our withdrawal process and you did not reply to our emails.
We kindly ask you to contact our support and we will again inform you what we are requiring to investigate your missing withdrawal with a payments provider.
We hope that we have clarified your concerns.
If you have any questions or concerns, please do not hesitate to contact our friendly support via support@megarush.com email address. We will assist you more with pleasure.
Kind regards,
MegaRush Team
This casino is the best
This casino is the best! Fast service fast withdrawals and the best deposit options I've played and won here with no issues I recommend this casino to anyone
October 24, 2021
Unprompted review
Reply from MegaRush Casino
Dear Katie,
We would like to thank you very much for your feedback and it is really great to hear that you are happy with our products and services. This is very important to us! 😍
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Great support ever..!!
October 23, 2021
Unprompted review
Reply from MegaRush Casino
Dear Bhaumik Patel,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us.
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Be aware!
Dear players,
Please be aware while opening an account. When you’re still an active player, they treat you like a royalty and with a lot of respect, but once you have to sort something out with them, they won’t solve your problems! They don’t care about you anymore. Please see through the way they treat you when you’re losing. When they have to pay you, they do everything in their power to prevent that from happening or just simply ignore you.
I’m already waiting for 4 weeks on an update on my case. Every time, I get the same answer: ‘The relevant department is looking into it, please stay patient.’
I’m really tempted to take MegaRush to court, hoping they might take me serious at that point, because they certainly don’t do so now.
Edit after MegaRush’s response:
They state that they informed me many times on the case. That’s not true, the answer is the same every time. Issues with the relevant department every time. Enough is enough. MegaRush isn’t even allowed to make players wait 4 weeks for a solution. I don’t want apologies, I want solutions. That’s the one thing they don’t provide me with.
Second edit: ‘We can assure you that we treat the same way customers active playing and those who unfortunately left our service.’ - Not true! I was treated very differently when I was still using MegaRush.
‘MegaRush wants to ensure that its players gamble in a responsible manner. It is of paramount importance to us that gaming is comfortable and does not cause harm.’ - This is far from true. MegaRush doesn’t care about their (ex) players, you only care about making profits, and don’t care if you harmed the player.
‘We do know your case and many times we informed you about the case escalations and internal processes.’ - Also not true. There weren’t any escalations or updates, nothing has happened in those 4 weeks. They don’t come to you directly, you have to ask them for an update, and they always give you the same answers:
- ‘I'm very sorry you had this experience with us.’
- ‘I'm really sorry that you had this experience with us and I wish to somehow change it.’
- ‘I think that only thing what we can really do now is to wait.
I know you've been so patient already.’
- ‘You know that unfortunately, I cannot affect the timeframes on this so we can now only wish for a fast reply.’
These responses are all simply copied from the last chat I had with them. They don’t try to solve anything, they don’t care about you as a player. Never ever play here!
Third edit: They won’t even chat with me anymore, they just open and close the chat and aren’t cooperating at all. Be aware. The good reviews are from satisfied customers on invitation who probably received a bonus or something.
October 21, 2021
Unprompted review
Reply from MegaRush Casino
Dear KJ,
Thank you very much for taking the time to submit a review about MegaRush.
I am sorry to hear that your experience with our casino was not as you expected.
We can assure you that we treat the same way customers active playing and those who unfortunately left our service.
We do know your case and many times we informed you about the case escalations and internal processes.
We kindly inform you that once you have closed your account with us on your own request we have escalated your case to the relevant team - to the responsible gambling department.
The team is aware of your contacts and requests and once the decision will be made you will get a reply from them directly.
MegaRush wants to ensure that its players gamble in a responsible manner. It is of paramount importance to us that gaming is comfortable and does not cause harm.
We do apologize for the long waiting time and we kindly ask you to wait for the department's final decision.
We hope this message resolves any concerns you may have.
We wish you the very best for the future.
Kind regards,
MegaRush Team
Never use megarush
Never use megarush, you dont Get the bonus, stay avay from megarush!!!
October 17, 2021
Unprompted review
Reply from MegaRush Casino
Dear Geir,
Thank you very much for taking the time to submit a review about MegaRush.
I am sorry to hear that your experience with our casino was not as you expected.
After reviewing your player account we have noticed that you have received welcome spins and for the welcome bonus, you have selected the wrong offer, once you have opted-in for the wrong welcome offer and you have used your deposit in play, we are not able to link you with a bonus once the deposit was used on the account.
I can assure you that you are entitled to a welcome offer with your next deposit but you have to select the correct offer while depositing.
If you have any other questions or suggestions, please do not hesitate to contact us at support@megarush.com.We will be more than happy to support you.
Kind regards,
MegaRush Team
You guys are not letting me withdraw my…
You guys are not letting me withdraw my winnings. Now you have blocked my account on the name of verification. You should have done that while deposit not withdrawal. This is pure scam. Hate your casino and don't recommend it.
September 17, 2021
Unprompted review
Reply from MegaRush Casino
Dear Gagan,
Thank you very much for taking the time to submit a review about MegaRush.
I am sorry to hear that your experience with our casino was not as you expected.
I would like to inform you that the documents request is our standard verification procedure accepted by the account holders due to registration.
Please note that regarding our procedure the customer is obliged to send indicated copies of documents by the Security Department, at any time after registering the account.
Please kindly note that according to MegaRush terms and conditions:
MegaRush reserves the right to request additional information and documentation from any client, if such evidence is required to fulfill other legal obligations.
Also, this process is required to meet our legal obligations. Getting to know our customers also assists us in ensuring that we are fully compliant with all applicable laws and regulatory demands.
I can assure you that, as soon as the documents have been processed our relevant department processing all outstanding payments and the user is informed immediately about the verification process status.
If you have any other questions or suggestions, please do not hesitate to contact us at support@megarush.com.We will be more than happy to support you.
Kind regards,
MegaRush Team
Ongoing withdrawals of 10 000 nok is…
Ongoing withdrawals of 10 000 nok is missing 4000 nok. I had to verify extra when I wanted to withdraw. They keep asking me for my bank statements over and over again. Support is terribly slow and rude!
Edit: look at the response below, they pretend it's my fault when they paid me my money and compensated me with 200x spins and 200 nok bonus money for their mistake. Also verified account that seems to need verification every time I wanna withdraw.. site is bad
August 30, 2021
Unprompted review
Reply from MegaRush Casino
Dear Stefan,
It’s a pity to hear that your experience with our casino was not as you expected.
We value our customers and appreciate hearing how we can improve and better support you in the future.
All of our players need to of course go through a verification process which is obligated by the gaming authority, and also the law.
What comes to withdrawals there are monthly and weekly withdrawal limits and these limits are dependent on the payments provider and can be visible in the withdrawal section.
We hope that we have clarified your concerns.
If you have any questions or concerns, please do not hesitate to contact our friendly support via support@megarush.com email address. We will assist you more with pleasure.
Kind regards,
MegaRush Team
Best casino for fast deposit and…
Best casino for fast deposit and withdrawal my withdrawal credited my bank account in 2 hr so verry verry fast
August 29, 2021
Unprompted review
Reply from MegaRush Casino
Dear My Way,
We would like to thank you for your time and effort to write us feedback! We are so happy to hear that you are enjoying our services! 😍
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Best casino I have played
Hi,was easy to register.
Invested some hundred krones,got won about 7000kr.
In few hours.
It's not to make a commercial for casino.
Its fact.
Withdrowal is fast and easy.
5 stars.
July 10, 2021
Unprompted review
Reply from MegaRush Casino
Dear Mats,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us.
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Absolutely the worst casino around
Absolutely the worst casino around. I warned you !! Stay away from them, def a scam
July 4, 2021
Unprompted review
Reply from MegaRush Casino
Dear Erin,
It’s a pity to hear that your experience with our casino so far, was not as you expected.
We do value our customers' feedback and we are doing our best to provide support and entertainment our players are looking for.
We would like to inform you that we are a licensed provider and that all of our games are based on a random number generator.
Furthermore, it is not possible to guarantee a profit in the casino.
All games of chance involve a risk, which the customer is of course aware of.
We hope to have clarified your concerns.
If you have any questions or concerns, please do not hesitate to contact our friendly support via support@megarush.com email address. We will assist you with pleasure.
Kind regards,
MegaRush Team
I had some questions and Matteo was…
I had some questions and Matteo was very helpfull.
Thanks Matteo!
April 24, 2021
Unprompted review
Reply from MegaRush Casino
Dear Customer,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us.
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Great casino
Having a great time playing on this casino. It's works well for me personally. My withdrawal was pretty fast too! The mobile UI is very easy to to use and they keep improving it.
April 21, 2021
Unprompted review
Reply from MegaRush Casino
Dear Ryan,
We would like to thank you very much for your feedback and hope you are doing well!
It is really great to hear that you are happy with our products and services. This is very important to us.
We are doing our best to satisfy our customers, among others, with bonus offers and gameplay satisfaction. Our goal is your entertainment.
We would like to take this opportunity and we wish you the best of luck with your future journey with us.
Kind Regards,
MegaRush Team
Brilliant look and wide variety of games.
Casino offers a wide variety of games. The design of the website is brilliant and it’s a pleasure to the eyes. The welcome bonus was great. Also the withdrawal time was fast. The casino offers many payment methods, which is a great to have. So far, the experience has been great with Mega Rush.
April 19, 2021
Unprompted review
Excellent Casino
Great casino! The selection of games is outstanding and their support is very helpful.
April 19, 2021
Unprompted review
Not paying
This casino are holding back the winnings
If you want your winnings out don’t play megarush casino
March 28, 2021
Unprompted review
0 wins
0 wins. Nobody controlls the Providers. And the mga and the other Companies are a joke. But the Casinos have no influence on the Slots. Good luck
February 16, 2021
Unprompted review
Reply from MegaRush Casino
We understand that having a negative game session can influence your satisfaction. We indeed onboard only licensed game providers which are undergoing regular controls and checks.
We have seen that unfortunately you have posted so far 37 only negative Reviews of all other casinos. Just kindly keep in mind that gambling is entertainment and should not impact your emotions in any negative way.
What you are saying is simply not correct, true nor fair. But thank you for the review anyways.
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