It was a small convolute send by post. Took a week, but was complete & perfect working order = HAPPY CUSTOMER
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Online shopping works well. Prices are competitive. What I dislike is a misleading info on website. The goods I was buying were tagged as available on site bit it took 20 days to recieve it because... See more
Company replied
I ordered a case for my new phone Sony Xperia 10 VI. It's excellent. It protects the phone well, even the screen partially, due to the raised edges. It looks beautiful and it's comfortable for holdi... See more
I'm waiting on my order for more two weeks. I have paid everything and never received the information about status of the order. I'm giving 3 stars because of the first time when I ordered a laptop ba... See more
Company replied
Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Computer and Accessories Store
- Gift Shop
- Hi-fi shop
- Photo Shop
Written by the company
Willkommen bei MeinTrendyHandy, Onlinehandel wo Sie das neueste Handyzubehör, gute Preise, sicheres Einkaufen und hervorragenden Kundenservice genießen. Wir verfügen über Zubehör für die meist populären Apple, Android, Blackberry und Windows Phone Smartphones, Tablets, sowie PCs, Laptops und Digitalkameras.
Contact info
Lindencorso, 5. Etage, Unter den Linden 21 , 10117, Berlin, Germany
- +49 30 83 795 306
- info@meintrendyhandy.de
- www.meintrendyhandy.de
3.6
Average
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I don’t like waiting time for the…
I don’t like waiting time for the delivery of products.
February 17, 2023
Reply from MeinTrendyHandy
Hello,
Thank you for taking the time to give us feedback. Despite all of our efforts to dispatch orders as rapidly as possible, it may sometimes occur that postal services take more time to deliver.
MyTrendyPhone cannot be held responsible for delivery failure, as stated in the Terms & Conditions to which you agreed.
In spite of everything, we hope that you will consider using our service in the future.
Looking forward to hearing from you.
Reply from MeinTrendyHandy
Dear Mirjana,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
Reply from MeinTrendyHandy
Dear Mihajlo,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
I still have not received my goods in…
I still have not received my goods in Beograd, and almost one month has passed.
February 17, 2023
Reply from MeinTrendyHandy
Hello,
Thank you for taking the time to give us feedback. Despite all of our efforts to dispatch orders as rapidly as possible, it may sometimes occur that postal services take more time to deliver.
MyTrendyPhone cannot be held responsible for delivery failure, as stated in the Terms & Conditions to which you agreed.
In spite of everything, we hope that you will consider using our service in the future.
Looking forward to hearing from you.
Reply from MeinTrendyHandy
Dear Igor,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
Reply from MeinTrendyHandy
Dear Hans,
Thank you so much for your feedback as well as for the kind words.
We would like to express our gratitude for choosing to shop in our store and for taking the time to leave us your opinion.
We are extremely pleased to hear that you had a pleasant experience in our store and we hope you are satisfied with your new product.
We appreciate your review and look forward to seeing you again soon.
Best regards,
MyTrendyPhone
I don't like that the order is delayed…
I don't like that the order is delayed a lot. I ordered 3 weeks ago and I still haven't received the package
January 31, 2023
Reply from MeinTrendyHandy
Hello,
Thank you for taking the time to give us feedback. Despite all of our efforts to dispatch orders as rapidly as possible, it may sometimes occur that postal services take more time to deliver.
MyTrendyPhone cannot be held responsible for delivery failure, as stated in the Terms & Conditions to which you agreed.
In spite of everything, we hope that you will consider using our service in the future.
Looking forward to hearing from you.
Reply from MeinTrendyHandy
Dear Volker,
Thank you so much for your feedback as well as for the kind words.
We would like to express our gratitude for choosing to shop in our store and for taking the time to leave us your opinion.
We are extremely pleased to hear that you had a pleasant experience in our store and we hope you are satisfied with your new product.
We appreciate your review and look forward to seeing you again soon.
Best regards,
MyTrendyPhone
18 day for one battery telephone
February 1, 2023
Reply from MeinTrendyHandy
Hello,
Thank you for taking the time to give us feedback. Despite all of our efforts to dispatch orders as rapidly as possible, it may sometimes occur that postal services take more time to deliver.
MyTrendyPhone cannot be held responsible for delivery failure, as stated in the Terms & Conditions to which you agreed.
In spite of everything, we hope that you will consider using our service in the future.
Looking forward to hearing from you.
Shipping was cheap and perfectly on…
Shipping was cheap and perfectly on time even though it was to the UK, the case was packed very nicely and came out just as I expected with not a single disappointment, I've been happily using this case for a month and recommend to anyone hoping to get one😁
January 7, 2023
Reply from MeinTrendyHandy
Dear Hubert,
Thank you so much for your feedback as well as for the kind words.
We would like to express our gratitude for choosing to shop in our store and for taking the time to leave us your opinion.
We are extremely pleased to hear that you had a pleasant experience in our store and we hope you are satisfied with your new product.
We appreciate your review and look forward to seeing you again soon.
Best regards,
MyTrendyPhone
Deluvery takes too long
Online shopping works well. Prices are competitive.
What I dislike is a misleading info on website. The goods I was buying were tagged as available on site bit it took 20 days to recieve it because it's sent from Germany via ordinary mail.
Another disappointing fact is that seller was not able to provide any parcel tracking number but instructed to contact post office directly without any additional info.
February 17, 2023
Reply from MeinTrendyHandy
Hello,
Thank you for taking the time to give us feedback. Despite all of our efforts to dispatch orders as rapidly as possible, it may sometimes occur that postal services take more time to deliver.
MyTrendyPhone cannot be held responsible for delivery failure, as stated in the Terms & Conditions to which you agreed.
In spite of everything, we hope that you will consider using our service in the future.
Looking forward to hearing from you.
Reply from MeinTrendyHandy
Dear Jelena,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
Reply from MeinTrendyHandy
Dear Olaf,
Thank you for your review.
Your feedback means a lot to us, and we are incredibly pleased to hear that you had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore, we are happy that we exceeded your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
Reply from MeinTrendyHandy
Dear Daniel,
Thank you so much for your feedback as well as for the kind words.
We would like to express our gratitude for choosing to shop in our store and for taking the time to leave us your opinion.
We are extremely pleased to hear that you had a pleasant experience in our store and we hope you are satisfied with your new product.
We appreciate your review and look forward to seeing you again soon.
Best regards,
MyTrendyPhone
Everything is good.
November 16, 2022
Reply from MeinTrendyHandy
Dear Zoran,
Thank you for your review.
Your feedback means a lot to us and we are incredibly pleased to hear that you have had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore we are happy that we came up with your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
DHL tracking
November 14, 2022
Reply from MeinTrendyHandy
Dear Sandra,
Thank you so much for your feedback as well as for the nice words.
We would like to thank you for choosing to buy in our store and because you took a moment to leave us your opinion.
We are extremely pleased that you have experienced a pleasant service in our store and we hope you're happy with your new product.
We appreciate your customer review and hope to see you soon again.
Best regards,
MyTrendyPhone
The quality of the product is not very…
The quality of the product is not very good.
November 10, 2022
Reply from MeinTrendyHandy
Good day,
we thank you very much for your feedback.
Our customer service has already contacted you about the matter.
Your request will be processed as quickly as possible.
Again, we sincerely apologize for the inconvenience.
We wish you a nice day!
My order 14439463 dated 24-10-2022 at…
My order 14439463 dated 24-10-2022 at 16.29 never arrived they keep writing me that i will be credited with the money but i haven’t had the money yet
Unreliable supplier and i ‘m talking about €39.10 not millions
October 24, 2022
Reply from MeinTrendyHandy
Hello.
The amount has been deposited back into your account. Please double-check your transactions and verify the payment with your bank.
Feel free to contact our customer support if you require any further assistance.
Thank you in advance.
The best experience in shopping
Buying online from your company is very easy, accurate and very high quality. Your professional attitude towards customers is commendable and highly recommended.
October 28, 2022
Reply from MeinTrendyHandy
Dear Milan ,
Thank you for your review.
Your feedback means a lot to us and we are incredibly pleased to hear that you have had a pleasant experience in our store.
We strive to meet our customers' wishes and needs, therefore we are happy that we came up your expectations.
We appreciate customers like you and hope to see you in our online store in the future.
Sincerely,
MyTrendyPhone
delivery time for the goods is too…
delivery time for the goods is too long. There is no information about delivery time. I am still waiting for delivery. An order has been made on 25-Oct-2022, and still not been delivered.
October 31, 2022
Reply from MeinTrendyHandy
Hello ,
Thank you for your comment .
We are sorry to hear about your recent experience.
Please contact our customer care team directly so that we can address the matter as soon as possible.
We are looking forward to hearing from you.
Kind Regards,
MyTrendyPhone
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