I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... See more
Company replied
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I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... See more
Company replied
First time order. Item ordered genuine. Arrived on time. No issues. Would order again. Recommend.
The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... See more
Melon & Starfish very quickly and correctly shipped my order and kindly gave a free sample. Their website interface is easy to use and particularly like how it says a product is out of stock before ha... See more
Company replied
Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.
Manchester, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great products, great price in the sale and fast delivery. Happy customer!
I got two packs of hair dye that I've been struggling to get a hold of, they came quickly with free samples. Thanks so much!
The order I got was perfectly packaged and appreciate the free samples which was really nice. The process was also really simple and easy to use! Recommend for sure especially as the collection of good is soo wide in variety!
Fabulous website, very clear, and fabulous customer service. They always reply same day and are always so helpful. David from the customer services is a really helpful person and so happy to order my products through here every time I need some k-beauty.
everything was amazing! quick delivery, good products. reccomend :)
I had placed an order just before the bank holiday, so I wasn't expecting it to be processed for at least 2 days. Imagine my surprise when I got an email the next day, on a bank holiday, saying that it's been processed, and then later that day shipped already! I just received my products today, and immediately wanted to leave a review.
package also came with samples (of products that I have actually been looking at!) in the cutest little envelope! Kudos to you Melon & Starfish! I'll definitely be ordering more!
Incredibly quick delivery! Super cute packaging and they even threw in a few samples! Will definitely be returning.
Fast delivery which the same with date estimation.
Easy website to navigate, easy checkout, fast shipping! Love my new toner!
I'd never heard of this company before, I came across them whilst searching for Korean skin care products. The products are amazing, I've only been using the products for one week and already my skin is showing the benefits. The products are very reasonably priced compared to other companies. My order was delivered promptly and was wrapped in the prettiest pink paper. They also sent me a really good size bottle of essence for free. I'll definitely be using this company again. Thank you.
The order came quickly and was neatly packaged and the product was in perfect condition will definitely buy from there again.
Lovely packaging. My product was nicely wrapped and the samples were a really nice addition too. Delivery was also quicker than I expected. Glad I have found a company that has my favourite Korean skincare.
Great selection of products and super quick delivery
Fast delivery and Items arrived well and nicely packed
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