Memrise Reviews 

143
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I used this app for about 850 days. I'm studying B2 and it kept giving me A2 conversations and words. I attempted to change my level to C1, and it reverted me back to the start. I refreshed and tinker... See more

Rated 5 out of 5 stars

I think this is great for vocabulary, and free users, regarding about language plans and playing for this, I umderstan why, but one shouldn't be overly reliant on just one app for language learning... See more

Rated 1 out of 5 stars

I cancelled my subscription, yet Memrise still charged my credit card even though my account clearly showed the subscription as cancelled. Chasing a refund is almost impossible—their instructions are... See more

Rated 1 out of 5 stars

Yet more illegal sales promotion tactics. On June 15th I was given a 60% off offer, expiring June 16th. Today (June 22nd, it is still available, even as it still says expiring on 16th). Obviously thi... See more

Company replied

1.6

Bad

TrustScore 1.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(143)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Memrise

Edit : Contacted Memrise customer support, from an email I find on Trustpilot.. They went above and beyond to fix my problem .. Thanks Memrise for thinking outside the box to solve my subscription, appreciate it :)

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Cannot cancel subscriptions.

I started on Memrise, but other apps are way better. The real problem was when I tried to cancel. The directions they give you to cancel a subscription are not correct. I was charged for an extra year, and it's not cheap. Go with something different

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

Special offers don't expire when stated

Yet more illegal sales promotion tactics. On June 15th I was given a 60% off offer, expiring June 16th. Today (June 22nd, it is still available, even as it still says expiring on 16th). Obviously this is quite illegal.
Also, a note to anyone thinking of signing up. Note that later scenarios in the courses don't have any videos. So an annual or lifetime subscription do not represent as much value as you would think.

June 15, 2025
Unprompted review
Memrise logo

Reply from Memrise

Hi Mark,

Thanks for sharing your concerns. To clarify, the 60% offer you saw did end on 16th June as advertised, but we launched a separate promotional period starting 20th June, which is why you saw a similar offer again. We do not run these offers indefinitely, though we acknowledge the banner wording wasn’t updated promptly in this case. We’re adjusting our processes to reduce such inconsistencies.

Regarding the later course scenarios and video content: we recognise that the Learn with Locals videos are less frequent in the later stages of some courses. Expanding this is something we’re mindful of for the future. In the meantime, the dedicated Videos tab offers a wide range of engaging video content that complements the main course materials and is worth exploring.

We’d be happy to offer you a 70% discount on a Lifetime plan if you’d like to upgrade and in turn disable promotional banners or time-limited campaigns. Let us know at cs@memrise.com if you’d like to take that up 🙂

Many thanks,
Memrise team

Rated 1 out of 5 stars

Surprisingly bad

I heard a lot of good things about Memrise and thought I'd give it a try. I'm an intermediate learner but despite choosing that level, the program started giving me words like yes, no and thank you. So I changed the settings to advanced. The content was still mostly elementary - I'm a language teacher, I know what's being taught on different levels of the languages I speak and my target language, as I have been studying it for quite a while, and what was presented here was ridiculous. Then I tried picking my own topics and started with politics. I learned a few words (again, pretty basic stuff) and then the program suggested to make sentences. Of course, it complained about missing language-specific letters (I use an English keyboard and there was no on-screen option to insert those characters). But the worst was the type of sentences I was supposed to make. 'The king is reading a newspaper.' This is supposedly advanced vocabulary in politics. The next sentence was: I am drinking water. What?? Has nothing to do with politics, nor with the reviewed vocabulary, and is the most basic stuff you learn on A1. I don't know what they were thinking. Maybe it is better in some other languages, but for Polish, do yourself a favor and find another app to learn with. Even a plain dictionary would be more useful.

June 6, 2025
Unprompted review
Memrise logo

Reply from Memrise

Hi, thank you for taking the time to review. We'd love to look a little more into what's happening here. If you have a moment, could you please email cs@memrise.com from the email address you use for Memrise so our team can gather some more details and record your feedback for the Product team? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks 🙂

Rated 1 out of 5 stars

I used Memrise off and on for 5 years…

I used Memrise off and on for 5 years and was at the intermediate level. After 5 years, I logged on one day and was at level one. Despite multiple attempts to contact the company and correct the issue, I was unable to the correct lesson. That is a lot of time to put into learning a language then not to be able to continue your progress. I would not suggest using memrise.

May 21, 2025
Unprompted review
Memrise logo

Reply from Memrise

Hi, sorry to hear you’re facing issues. So that our Support team can look into your account, can you please email cs@memrise.com from the email address you use for Memrise with further details of the problem? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks

Rated 1 out of 5 stars

Scam Alert!!

After not using memrise for 4 years I noticed a payment on my CC statement. Amex said it had been authorised so I had to pay. I did go into my Memrise account and set my subscription renewal to OFF but when I logged in after receiving an email promo it had been set back to Auto renew. This is the second time this has happened.
Through Amex I have put a merchant block on Memrise and deleted my account.
Be very careful, you should not trust Memrise with your financial details. Good luck.

May 1, 2025
Unprompted review
Memrise logo

Reply from Memrise

Hi, we're sorry to hear this. We have not seen a case of an auto-renew being set back before. So that our Support team can look into this, can you please email cs@memrise.com from the email address you use for Memrise with further details of the problem? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks

Rated 5 out of 5 stars

LOVE IT!!!

I have been looking for a free alternative to Duolingo as the 5 lives piss me off, and memrise was the answer! I especially love the exercises the bot gives you. So worth it!

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

I have tried a number of apps and sites…

I have tried a number of apps and sites to learn Spanish. I recently gave Memrise a shot as they had a sale on and I liked the sound of the methods they use. I have to say it really suits me and I am really enjoying the app and feel like I am making progress with a clear path of progress. I am surprised to read so many negative reviews and cannot comment on previous versions. Things I like:

1. Easy to pick up and do a session in 5 minutes or so.
2. Fun choice of different tests.
3. Measures every word you are learning and learned so you can see your words learned list grow.
4. Good selection of AI to test sentence structure, grammar etc.
5. Wide choice of languages including Welsh.
6. Native speakers and video.
7. Just super fun and addictive.
Definitely my favourite language learning app. I find myself using it all the time when I have a spare couple of minutes, sure beats mindless scrolling. Very well designed. I am excited to see this grow as the AI also develops. This is not a paid review and entirely independent in case anyone is wondering. I just really really like this app.

January 29, 2025
Unprompted review
Memrise logo

Reply from Memrise

Thank you so much for your review, Adam! We're so glad to hear Memrise is helping you to learn Spanish. We've got loads of great stuff in the pipeline so keep an eye out for updates!💛

Rated 1 out of 5 stars

Not as good as it use to be

Not as good as it use to be. My son use to access the community courses which was tailored to GCSE’s and with the old learning structure it was easy to learn, repeating words, it was such a good set up. I wanted to start learning as well as he did so I signed up an account for myself. The learning structure has completely changed and it’s become the same learning structure as Dulingo which isn’t as good. So disappointing, not so easy to learn and I can’t access community courses. They’ve completely destroyed what was a good learning platform. I would probably be better off using Seneca now.

January 22, 2025
Unprompted review
Memrise logo

Reply from Memrise

Hi Gemma,

Community Courses now exist on their own website (community-courses.memrise.com), where your existing Memrise login will work. All your community course progress will be there and you can still join and create new courses.

We'd love to get some more specific feedback about what you don't like, what you feel you're missing and what isn't working for your language learning. We have so much in the pipeline to improve the experience for our users and we really appreciate guided input so we can get the right feedback to the right teams

If you have a couple of minutes to fill out this survey, our Product team will pick up and triage your feedback: https://www.surveymonkey.com/r/DHHPG36

Kind regards,
Memrise team

Rated 1 out of 5 stars

The concept is great but

The concept is great. The main lessons are great, but the rest just does not work. I feel like I am testing à program for them. AI repetition. Wrong language, crashes, bugs. Worse still I spend half my time correcting membots grammar mistakes. To begin with I found it fun, but paying for something that is not fit for purpose. No. Oh and god forbid you insult AI, you get put in the naughty corner…..so frustrating. It’s has such great potential but they need to fix all the issues before taking customers money.

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

I am literally heartbroken - Mems are gone :(

I am literally heartbroken - mems are gone :(
I used Memrise about 10 years ago to learn country capitals. It was such fun, and I succeeded in learning them all through the excellent pedagogical techniques Memrise used - mostly the mems; user created and in invaluable tool for memory using images and image descriptions. I've re-started now that my kids have flown the nest and I have more time. Have been so excited to start. Why are the mems gone? Can I get a copy of them?

November 16, 2024
Unprompted review
Rated 3 out of 5 stars

I've bounced

I've bounced. I just wanted to delete progress, and start again. It used to be possible but with recent "upgrades" this is lost.

So since i wanted to start a language course from scratch my only alternative was to cancel, create a new account, pay again, maybe get a refund...

Just easier to switch to Duo Lingo.

A note to the Head of Product. Leaving out this ability was a huge mistake.

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Another bot company

Another bot company, set in one only purpose. Making money.
No after sales services for technical errors.
The best way to learn a foreign language, like japanese, it is to get a Genki book.
This app was just aWaste of time, reflecting the waves of bot apps on the market

October 28, 2024
Unprompted review
Memrise logo

Reply from Memrise

Hi, sorry to hear you’re facing issues. So that our Support team can look into the errors you are facing, can you please email cs@memrise.com from the email address you use for Memrise with further details of the problem? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks

Rated 1 out of 5 stars

Auto renewal without notice

Auto renewal without notice. I have never used the app and have no knowledge how they obtained my credit card details

After posting this review on Trustpilot I Recieved an email from Memrise offering to refund my payment.
Thank you Memrise. Thank you Trustpilot.

October 25, 2024
Unprompted review
Memrise logo

Reply from Memrise

Hi, sorry to hear you’re facing issues. So that our Support team can look into your account, can you please email cs@memrise.com? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks

Rated 2 out of 5 stars

I've been using Memrise for several…

I've been using Memrise for several years, and it was once an excellent language-learning app. However, recent changes have been disappointing.

The abrupt removal of community courses, without warning, made it difficult to find and access them again, and many of these courses have lost their app functionality well ahead of schedule.
The transition of community lessons to a new online platform has not been smooth, with the new site often failing to work as expected.

Additionally, the AI-driven learning features offer limited content and do not match the student's level, making them impractical for effective learning.

The shift towards a more gamified approach has made it harder to learn new vocabulary efficiently.

To top it off, my subscription was auto-renewed without prior notification, a process I don't even recall setting up.
Overall, the new interface and features represent a significant step backward in terms of educational quality.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Very, very happy with the lessons & methods of teaching

After completing ther Pimsleur Icelandic course I wanted to keep learning. I stumbled upon the free version of Memrise & am thrilled with the presentation of their lessons in Icelandic. One of the best parts so far is learning to read it. I love the native speakers, the quizzes, the ability to review. I can't tell you how satisfied I am so far. Hoping it maintains this level of satisfaction. Then I may consider the subscription.

July 13, 2024
Unprompted review
Memrise logo

Reply from Memrise

Thanks so much for your kind feedback, Linda! So glad to hear you're enjoying learning Icelandic with Memrise💛

Rated 1 out of 5 stars

RIP things that made Memrise great

Memrise used to be amazing, just indispensable in my language learning journey- so much so I happily paid to be able to access community courses and support the app grow.

Unfortunately in the last couple of years the company started systematically dismantling everything that made Memrise stand out and shine in the midst of a plethora of generic language learning apps.

If they'd given me the option to download a separate app to use offline with downloaded community courses I would have happily paid $100+ or more, even maybe double or triple that just to be able to keep using the community courses- which have been so critical to my language study and will still be in the future.

I'll be looking at other avenues to try and find features that Memrise used to offer. It's really sad the people in charge of Memrise seem adamant to run it into the ground. I'm willing to bet the executives came from competitors to sabotage the Memrise by betraying the loyal, long-time, supporters and paying users. It really feels like the changes are meant to destroy the app. Sincerely, there are already so many alternatives that offer the new feature they're trying to force on us- and worse, the other apps are already using AI better.

I have nothing positive to say for the people responsible for taking an excellent, enjoyable, very intuitive, and wonderfully unique app and setting it all on fire, destroying communities of language learners in the process. Shame on them. Shame on them for lying about community courses and throwing a perfectly functional app in the trash for lack of creative thinking and complete disregard for the users that contributed countless hours to making quality content.

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Auto renewed without notice

Auto renewed without notice
I had no notification of an annual renewal - I couldn't even remember setting it up let alone remember that it auto renewed!
I then found it really difficult to work out how to cancel auto-renewal so that it didn't do the same thing next year.
Auto renewals should be forced to send reminders!

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Life-time subscription fee returned because of fundamental changes in program

Memrise is going to remove all community-made courses from their program. Unfortunately.
I had bought a life-time subscription for being able to use just these community-made courses offline.

When I explained my situation, they booked back the full amount of my life-time subscription fee I had bought last year.

That is a fair policy, for which I am grateful.

April 19, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look