The outfits I received were absolutely stunning in terms of the designs, the quality and the price. I decided to return the items that did not fit and the returns portal only updates after 24 hours so... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I write this with disappointment, as I've bought countless items from Memsaab, and have always had great service. This time, however the item is ordered was an obvious copy. They state that they ame... See more
Stunning outfit, the work was quite heavy and well executed. Colour differed slightly but something to be expected with desi outfits as professional pictures are edited, other than that I’m really hap... See more
Memsaab is an absolute gem for anyone who loves elegant, high-quality ethnic wear. From the moment you step in, you’re greeted with a stunning collection that blends traditional craftsmanship with mo... See more
Company details
Information provided by various external sources
Memsaab Boutique is one of the UK's largest independent Asian fashion retailer since 1997. We strive to provide our customers with quality goods and a quality service at an affordable price.
Contact info
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 1 week
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Excellent Customer Service by Soban
Excellent Customer Service by Soban. Very helpful. Thanks
October 26, 2025
Unprompted review
Very good experience
Very good experience. Usman was very kind and helpful
October 23, 2025
Unprompted review
Very good service and great help
Very good service and great help. Great assistance making the experience of getting the clothes I needed amazing. Good customer service from sobhan so thank u
October 19, 2025
Unprompted review
My first time using Memsaab and it was…
My first time using Memsaab and it was a good experience. I ordered 7 outfits and received them on time. Email communication was clear, letting me know my order was received, dispatched,etc. I bought cotton gharara’s for the ladies in the family and everyone loved them from the 3 year old to 50 year old.
Thank you!
September 28, 2025
Unprompted review
Really great concept of being served by…
Really great concept of being served by appointment so that you are viewing items in a calm manner.
Soban was really professional and accommodating in every way.
Highly recommend. Thank you
October 5, 2025
Unprompted review
We had an amazing experience
We had an amazing experience! Soban gave us really great service. We managed to get some beautiful outfits and are super happy.
October 5, 2025
Unprompted review
Very nice collection and the best part…
Very nice collection and the best part is packaging.beautiful work amazing I just speechless.thank you Memshab team thank you very much 🙏
October 6, 2024
Soban was great and so helpful during…
Soban was great and so helpful during our 2 hrs slot
September 29, 2025
Unprompted review
Faulty Suit and Only Offered £5 Refund – Very Disappointed
Only just got to try the suit on & to my shock, several gems were already missing from the front of the suit before I even had a chance to wear it properly. This was meant for a special occasion, and I was extremely disappointed with the quality.
I contacted customer service immediately and even sent them pictures to show the damage. However, instead of offering a replacement or proper resolution, they only offered me a £5 refund. For an item that was clearly faulty from the start, this response felt dismissive and completely inadequate.
The person dealing with my issue on WhatsApp just seemed like they could not be bothered. Didn’t even reply or acknowledge my issues properly. Did not even apologise! This was my first time ordering from this website, and sadly it will also be my last. I expected better quality control and much better customer service. I would strongly advise others to think twice before ordering here.
September 27, 2025
Unprompted review
Reply from Memsaab
Hi,
Thank you for your review, i apologise if you feel the issue was not dealt with accordingly. I have had a look into this and can see 2 options were given to you if the item was not worn you could have accepted the return with full refund, but i can see you accepted the £5 refund option, if you were not statisfied with this option you should not have agreed to this, Please email our customer services team on info@memsaabonline.com so we can arrange a return for the item and resolve this matter urgently.
Kind Regards
Wedding Clothes
Amazing customer service, from the team at Memsaab. Came in to order my wedding day clothes and they exceeded my expectations in every way possible. Recommend anyone that is looking for Asian clothes to shop here
September 26, 2025
Unprompted review
I got the wrong parcel
I got the wrong parcel. Asked for my purchased order but been told other customer didn't return my order. That was not my problem. I paid memsaab not other customer so you shield have sent me my order. Then after few days I asked for refund but still haven't got it back.
September 8, 2025
Unprompted review
Reply from Memsaab
Hi,
Thank you for your review, after reviewing the order we do apologise for any inconvience this has caused you but you stated you will wait for your order hence why a refund was not issued first, a refund has been issued and it can take 5-7 working days to show in your account, please allow this time and then email our team on info@memsaabonline.com to check the refund.
Thank you
Memsaab Team
I had the best experience such amazing…
I had the best experience such amazing service ❤️
September 15, 2025
Unprompted review
I’ve ordered twice now from Memsaab and…
I’ve ordered twice now from Memsaab and the delivery has been quick and dresses were even more beautiful in real life and very reasonably priced.
September 15, 2025
Unprompted review
2x Purchased Iutfits from MEMSAAB
Both outfits I’ve purchased from Nemsaab have been good quality and a reasonable price ! So as the price is reasonable I will be purchasing from MEMSAAB again in the future ! Regards Mrs Yasmin Haque
September 13, 2025
Unprompted review
Great shop and great service from…
Great shop and great service from Sobhan
Bought my wife and daughters their wedding outfits
September 12, 2025
Unprompted review
Very Overpriced and refund is expensive
The guys selling over priced suits and returns is really really bad starting price for a refunds label is £6 to £10 off your refund
And the suits are very over priced total ripoff
Don't get carried away with reviews may be they are PAID REVIEWS
I'm not saying the stuff is bad its really overpriced
they already Charge you delivery £3.50 so altogether I paid £7.00 2orders for post and packing for it to be returned and £12 deducted from my refund so its been £19 extra gone in WASTE for average clothes 🙄
August 14, 2025
Unprompted review
Reply from Memsaab
Hi,
Thank you for your review, i am very sorry you feel like our stock is over priced for you, if you do view other retailers we are slightly more budget friendly then most retailers but everyone has their preference, Unfortnately returns are not free and have to be paid to be returned, we use a fast tracked service where we keep you updated where every your return is including when it is delivered to us so you are in peace of mind. I once again apologise for the prices but this is also is not in our hands as the economy is becoming expensive due to many circumstances and factors. I hope this helps clear some misunderstandings.
Kind Reagards
Memsaab Team
Best Place To Buy and Perso Name USMAN…
Best Place To Buy and Perso Name USMAN Is Very Helpful,but it’s Not Displayed Store,Just Like a Wearhouse and Display in Private Room Where Book Appointment and Reservation Of £10 To Oay Which Is If We Buy The Money Deduct From Bill or if We Don’t Buy Then £10 Waste,Thank You 😊.
September 9, 2025
Unprompted review
Loved the clothes
Loved the clothes, as described and seen on website, perfectly fit. Returned one as I ordered too many by mistake and refund issued with no issue. Very happy 😃
September 5, 2025
Unprompted review
I ordered online and was really happy…
I ordered online and was really happy with speed of delivery - my order came within 2 days!
Really happy with my outfit too. Thanks team.
August 20, 2025
Unprompted review
Great experience
Ordered for a friend's Mehndi. Very happy. Items exactly as described and arrived promptly.
August 15, 2025
Unprompted review
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