Menkind Reviews 31,831

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting that items are well-made and provide good value for money. Many people highlight the excellent service, finding the ordering process easy and communication clear. The delivery service is consistently described as fast and efficient, with many orders arriving promptly and well-packaged, even during busy periods like Christmas. However, some customers also noted issues with delivery, particularly concerning delayed or missing parcels, and damaged packaging upon arrival. A few reviewers were dissatisfied with product quality, reporting items that broke quickly or did not function as expected. There were also instances where the received product differed from the description or image online, leading to disappointment.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers were pleased with the items, describing them... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Order

People report positive experiences with order. Many customers found the ordering process simple and easy,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of items and... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the swift and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Bought the Nightmare Before Christmas light for my great nephew (6) because he loves all things Jack Skellington. It looks sturdy enough to survive the experience! Arrived very quickly and well packag... See more

Rated 5 out of 5 stars

Purchased the Naruto advent calendar so had to wait till after christmas to get feedback from recipient - He loved it and said the contents was a really good mix of stuff. Not cheap but worth it.

Rated 5 out of 5 stars

Ordered the hydraulic boxing bots for my son for Christmas. They were delivered very promptly despite the last minute order. A little complicated to put together but great to play with and work really... See more

Rated 5 out of 5 stars

Bought this Atari for partner for Xmas and he loves it - certainly a blast from the past playing space invaders etc (it feels like I bought for the both of us 😂)


Company details

  1. Gift Shop

About Menkind

Written by the company

At Menkind, we’re all about interesting, exciting, and altogether unique gifts and gadgets.

While we started as a gift store for men, we’ve evolved into an all-out gifting experience that sells fun wrapped up.

That’s why our products make brilliant gifts for just about anyone, even if it’s a self-treat to thank yourself for being so cool. Whatever the occasion, Menkind has got the gift!

new in GIFTS FOR HIM BEST SELLERS

Menkind's Details

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would 100% recommend

The website is easy to navigate, the Funkos I purchased were well packaged and delivered very promptly. Would 100% recommend and will be purchasing again

February 9, 2026
Rated 1 out of 5 stars

Not impressed

Mankind isn't the problem there delivery process is they use evri and my parcel wasn't found so had to have a full refund not impressed

April 10, 2026
Rated 5 out of 5 stars

Great customer service

I purchased an item but when I came home a part was missing. I called the shop who advised me to contact customer service via online.. when I did I was impressed how quick the rep was to respond. The rep was very understanding and very apologetic and was quick to offer to send out the piece that was missing. The rep also emailed the next day with the tracking number and it arrived the next day. Honestly so impressed and happy with the customer service I received

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The staff at the Trafford Centre branch are always really friendly and helpful. I ordered this item online and the delivery was very very fast! Great service

April 10, 2026
Rated 5 out of 5 stars

Outstanding customer service

Ordered online & the courier service was taking the mick to deliver. I contacted Menkind & within the hour of contacting them & them contacting the courier, my parcel was delivered & ready to collect. Their customer service through email is outstanding, along with their customer service in-store too. For any nerdy/geeky items or to find new little hobbies (such as building a book nook) Menkind is my first place to look - whether that be window shopping in-store or scrolling their website online.

April 16, 2026
Unprompted review
Rated 3 out of 5 stars

Overall im satisfied with the service

They actually had NeeDohs for a few days without selling out which was great, but they were priced with a markup which i always find a shame as thats something i expect from resellers not actual reputable stores, I also feel that if we pay a mark up we should at least be able to choose a colour option. However the site was easy to use and my order was shipped well packaged and promptly, customer service was very friendly too. I also ordered some speks which were priced correctly at RRP (again no colour choice), if it wasnt for the price gouging on the NeeDohs id have given 5⭐️ cus overall it was a good experience, i would shop here again especially for non NeeDoh or other viral products, as I only buy those types of products from price gouging stores out of desperation as id still rather pay the mark up from a legitimate store rather than a reseller cus at least i can trust that the product is authentic and also have buyer protection although a free shipping option would be appreciated especially if spending over £30

Edit - Menkind do not want to accept my review as genuine and asking for more information even though my order numbers (yes, more than one) were provided when i first wrote the review. This was not a negative review at all but I'm beginning to feel some kind of way. Disappointing that Menkind are unable to accept even constructive criticism especially considering so much good was said in my initial review.

April 15, 2026
Unprompted review
Menkind logo

Reply from Menkind

Thank you for your feedback.

And please accept our apologies for the confusion here! Your review came through to us as "organic" from Trustpilot, without any information at all, no order number, no name or any identifiable information, if this was provided initially we did not receive it. We have a button on or dashboard we can push to "Request Information" This is the only way we can contact you when the details have not been provided via the review. Trustpilot then send a request for information regarding your purchase and contact details so we can contact you about the review and help to provide a resolution. This isn't used to deny the credibility of the review, but simply so we were able to contact you to help.

As far as the pricing for the items, this is determined by many factors and can vary from the RRP. As a retailer of the item we aim to be as competitively priced as possible within the market and provide a wide product range for our customers. We are very pleased you had a good experience shopping with us and appreciate your feedback.

The Menkind Team

Rated 4 out of 5 stars

No note 😒

Didn't like the fact that I couldn't leave a personal note for the person relieving the gift. However he was delighted with the gift

April 8, 2026
Rated 1 out of 5 stars

Item not received for next day service

I ordered an item for next day delivery, paid the additional fee for it, item did not come. I had to get in touch with them to cancel order and request refund, even then they did not want to do straight away, saying we need get in touch with delivery company and check, i even sent screenshots to show what it said but still had to wait a few days for a full refund.

April 8, 2026

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