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Rated 5 out of 5 stars

Great service. Tremendously easy changeover process, saved a lot of money. We sent our statement over and were provided a number of different recommendations. We have ended up saving around £1000/y... See more

Company replied

Rated 5 out of 5 stars

We were sick and tired of paying over the odds and getting poor service . Usually ignore people just walking into the restaurant however Steve simply left his details and said if I can't beat your c... See more

Company replied

Rated 1 out of 5 stars

I run a small bar based in Newcastle. I rent 4 terminals from Merchant Monkey via Elevon. From my understanding someone pays on a card its received by elevon kept overnight then the same amount is rel... See more

Company replied

Rated 5 out of 5 stars

What can I say Merchant Monkey get you the best rates and service as they are like a broker. They are partnered with some of the big merchants providers out there so they search which one gives you t... See more

Company replied

Company details

  1. Card Processing Service
  2. Payment Service

Information provided by various external sources

One size does not fit all . We’ll shop around and find your business the best possible deal. NO HIDDEN EXTRAS GUARANTEED. NO JOINING FEES. WHATS BEST FOR YOU NOT THE BANKS


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

SUPERB

been with merchant monkey 3 years now . always look after me and always do my PCI , GREAT SERVICE.

April 1, 2022
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Glad we can continue to help you .

Rated 5 out of 5 stars

TOP NOTCH

Great service from these guys , been with them two years now and cant reccomend them highly enough . Terminal went down and Neil turned up within 30 minutes and sorted the problem

January 5, 2022
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Glad we could help . Hope your with us for many years to come . We keep shopping around so you don’t have too .

Rated 5 out of 5 stars

No monkey business!

Merchant Monkey have been extraordinarily helpful to my startup business, providing very reasonably priced and seamlessly integrated payment gateways to my clients on their websites.

I have worked with a few other companies for this, and once I started with Neil and Merchant Monkey, I'll never look back. Service and responsiveness is second to none. Thanks again!

May 8, 2021
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Thank you for the review , happy to help as always

Rated 5 out of 5 stars

Great help from Simon and merchant…

Great help from Simon and merchant monkey .Highly recommended

April 22, 2021
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Glad we could rescue you from the nightmare you were having with your current provider. As promised well call every 8 weeks to check in and see all is good .

Rated 5 out of 5 stars

great service

great service from Neil , came in offered various options and bought out existing contract .
Marketing package theyve provided me is unbelievably good.

April 16, 2021
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Glad we could help . Just call for your free pdq rolls when needed , speak soon to check everything still ok.

Rated 5 out of 5 stars

great service from Neil

great service from Neil , always at the end the phone . Great rates

February 25, 2021
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Thankyou for review . Anything we can do to help just call .

Rated 5 out of 5 stars

Perfection

Perfection . Gave a me a variety of options and did all the leg work for me . So easy

February 16, 2021
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Thanks and glad your happy with the service we offer . Please pass on our details as we pay £100 per referral we sign up to one of our acquirers .

Rated 5 out of 5 stars

Have used Mick for many years and would…

Have used Mick for many years and would highly recommend him and his company.

February 15, 2021
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Glad your happy with the service we offer at merchant monkey . Well be in touch regularly to check your happy with everything .

Rated 5 out of 5 stars

Tony Yellop Accountancy

What can I say Merchant Monkey get you the best rates and service as they are like a broker. They are partnered with some of the big merchants providers out there so they search which one gives you the best rates and package. They have the lastest card terminals on the market, they even do the dreaded PCI compliance for the year for you and come and set the card the terminal up.
I would highly recommend Merchant Monkey , thank you guys.

January 12, 2021
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Wow , thanks for the great review . Happy to be of help in such a crowded , confusing industry.
Hopefully we will start generating some extra business for you with our FREE marketing package .
Remember well call you every 4-12 weeks to check your 100% happy with everything.

Rated 5 out of 5 stars

Great service

Great service. Helped me every step of the way and continues to support when I need it. Highly recommend.

December 27, 2020
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Glad we could help , wish you every success with your gyms .

Rated 5 out of 5 stars

Sorted me out great rates

Sorted me out great rates across the board for both my garages .
Great aftercare too.

February 26, 2020
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Really happy we could help you make a good saving.
Remember to take advantage of our FREE pdq rolls .. just email or call representative and we’ll get them to you within 24 hours .

Rated 5 out of 5 stars

Thanks

We were sick and tired of paying over the odds and getting poor service .
Usually ignore people just walking into the restaurant however Steve simply left his details and said if I can't beat your current rates over 3 months worth of statements I'll pay you £1000 what have you to lose .
We took him up on this offer and we are so glad we did we now have 3 terminals on amazing rates for our restaurant and Steve at the end of the phone to answer all of our questions straight away . Glad we took the plunge .

February 18, 2020
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Thanks for listening and we’re glad your happy with our recommendation.
We’ll be in for a slap up steak meal soon .
Keep in touch and spread the word. Remember £100 cash for every successful referral.

Rated 5 out of 5 stars

Simply the best

Great service. Tremendously easy changeover process, saved a lot of money. We sent our statement over and were provided a number of different recommendations.
We have ended up saving around £1000/year, and Merchant Monkey still check in to make sure everything is running smoothly.

Fantastic company, nice people, great aftercare. Highly recommend.

February 16, 2020
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Thanks for fantastic review and spreading the word .
Glad to have saved you money but more importantly made your life easier .

Rated 5 out of 5 stars

Great honest simple advice

What can I say , I’ve been bombarded with reps calling in saying they can save me money , all saying the same old crap.
However these guys are different . Their rep called in and asked if he could make an appointment to see my worldpay statement , reluctantly I agreed .
When he came back he simply took my statement and came back the next day .
When he came back he had 5 different quotes from providers and to my amazement he said he could save me money but it was so little it was probably not worth my time . He left all quotes with me .
I loved this honesty so much i rang him back and swapped for a £5 monthly saving simply because of their honesty. WELL DONE , GREAT SERVICE.

February 7, 2020
Unprompted review
Merchantmonkey logo

Reply from Merchantmonkey

Really glad we could help and you were impressed with us. We are just sorry the saving wasn’t bigger but you were on fantastic rates already.
But it’s not just about saving money .. remember PCI done yearly with you and free rolls and obviously our great after service ... no monkeying around here .
Thanks for spreading the word.

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