Meridian Business Support Reviews 

131
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ignored my emails, never updated me for the jobs I applied for, much better recruiters out there who actually do their job

Rated 1 out of 5 stars

Terrible agency. Treat workers like cattle but offer zero respect. Have no idea how to run a business, nobody on-site is accountable for anything or to anyone (Banbury). Make decisions willy-nilly. Us... See more

Rated 1 out of 5 stars

Contacted by a representative and via email, agreed on a suitable time/date for us both to discuss an application. Never heard a thing...even chased up with another email to query as to why I was igno... See more

Rated 5 out of 5 stars

The whole recruitment experience with Meridian bs was fantastic Sam (Hughes) was amazing very supportive throughout the whole process . She was approachable and helpful. Very knowledgable and professi... See more

Company replied

Company details

  1. Recruitment Service

Written by the company

Meridian Business Support is an award-winning national recruitment specialist, supplying temporary, contract and permanent staffing solutions to clients across multiple sectors. Founded in 1989, it has 32 branch operations nationally, which includes 10 onsite locations. We specialise in: - Built Environment - Construction, M&E, Transport and Infrastructure - Office and Professional - Industrial - Health


Contact info

2.4

Poor

TrustScore 2.5 out of 5

131 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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2.4

All reviews

(131)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Ignored my emails

Ignored my emails, never updated me for the jobs I applied for, much better recruiters out there who actually do their job

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

The best company

July 12, 2026
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Thank you for taking the time to share such a brilliant review, Adil!

Rated 1 out of 5 stars

After a nice phone call and a vist to…

After a nice phone call and a vist to sign up and promise still no joy then saying my phone does not work even tho i get calls on it everyday and texts but it was strange everytime i call asking me would i think about removing my review calling for almost 3 years eveytime say no work how you still open

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

David

David this immature guy who works for this organisation just rang me up asked me question then continually spoke over me then when i pointed this out he got on a power trip and took the job opportunity away from me. i was 95% through the completing the forms. i had a interview Monday but for some strange reason young david said it was both a interview and I got the job.
Either way just a rude person probably the worse experienced I've ever had with any agency.

Edit

So I got a call from the manager today then trust asked me for more details so meridian would understand my complaint better. It asked for full name and telephone.
Why would you need that for I have no plans on ever using you for work and I actually got a call today from the manager.
Anyway still not happy with the rudeness from their member of staff and the manager didn't really say that much that made me feel it was taken seriously.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Iam sorry I ever wasted my time.

It's true they are happy to invite you to join with a job prospect, harvest your information and then ignore you

November 24, 2025
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Thank you for taking the time to share your feedback. We would like to provide some clarity around this matter.

Upon reviewing our records, we can confirm that we requested further information in order to progress your enquiry. Unfortunately, we did not receive a response to this request. As no additional details or contact names were provided, we were unable to take the matter any further or offer assistance.

We want to reassure you that we do not collect information without purpose, and any details requested are solely to assess suitability for a role and support candidates appropriately.

We are committed to transparent and respectful communication with all candidates, and we regret if this has led to any misunderstanding in this instance.

Rated 1 out of 5 stars

Unsolicited texts to our business

Unsolicited texts to our business first just asking if we we open to catch up and that our 'skills match a new role'. Person was advised 3 times we're a business and was still insistent on sending nonsense about a hybrid role we can do in our own time. As trustpilot wont take screenshots i am literally typing the conversation with this company.

Them: Open to catch up?

Us: Good afternoon, You've come through on the web text system. It doesn't tell me who you are, sorry. Lisa NCS

Them: Hi, Clara Hughes from Meridian Business Support UK. We have a new position that fits your skills. Can I send job and salary details?

Us: Good afternoon, I am admin for the business who's skill match and I may be able to send you through to them

Them: Actually this is home-based task. We have online hybrid roles which you can do at your convenient time at home. Can i share the details?

Us: Im not sure who's 'skills' in our company match your position, but since you seem incessant send them across. Ill add it to junk file.

Them: Requirement for the role: 24+ and UK National or have work/residence rights. Can I go ahead if you qualify?

Us: We are a limited company with several employees

November 14, 2025
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Thank you for bringing this to our attention. We can confirm that the individual named “Clara Hughes” is not employed by Meridian Business Support, and the messages you received did not come from our organisation.

Unfortunately, recruitment scams and impersonation attempts are becoming increasingly common, and it appears our name may have been used.

We’re sorry you experienced this, but please rest assured this communication was not connected to our business or any of our recruiters.

Rated 5 out of 5 stars

Professional, responsive and caring.

I was in the process of re-entering the job market and was mindful of contacting agencies and just being another number.

After speaking with Julia Northcott - Exeter, it became clear she was interested in making sure she had the right person for the job.

Always an eye on making sure the client received the best candidate, but also keeping you in the loop of any developments, while also coaching you, to get the most positive experience out of the process.

A refreshing experience, which resulted in me receiving a job offer.

August 28, 2025
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Thank you for taking the time to share such a brilliant review, Alex! We are so glad Julia was such a great help in finding you a role. We will be sure to pass on the lovely feedback.

Rated 1 out of 5 stars

Shambles

Never hear from them you ask about jobs...never get any response from them Dont bother

August 28, 2025
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Thank you for taking the time to share your feedback. We would like to provide some clarity around this matter.

Upon checking our records, we can see the team initially contacted you regarding a warehouse opportunity you applied for with one of our clients and explained the nature of the role. At that stage, you advised that you did not feel the position was suitable.

A week later, there was a follow up regarding the same site with an alternative shift pattern. There was uncertainty expressed again and we invited you to take some time to consider the opportunity. As we did not hear back from you following that conversation, the process concluded there.

We are committed to open communication and transparency in how we engage with candidates, and we regret if there has been any misunderstanding in this instance.

Rated 5 out of 5 stars

Very helpful and accommodating

Very helpful and accommodating. Julia Northcott was wonderful in advising me and helping me gain a decent role as well as briefing me for the job interviews with any details she could find. She was also very polite and personable, would recommend!

April 10, 2025
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Thank you for taking the time to share such a brilliant review, Seat! We are so glad Julia was such a great help in finding you a role. We will be sure to pass on the lovely feedback.

Rated 1 out of 5 stars

Do not pay out

They Make there employees chases up there wadges when they dont get hours sent over and then they do not pay out as there entitledto do so. They make 0 effort to help out there contractors and once an issue is raised that takes a little time & effort they block your number and don't answer there business telephone. STRONGLY ADVISE DO NOT WORK FOR THEM!!!!!
plenty of amazing agency out there... this one is a shambles first time and a last

February 3, 2025
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

We are sorry to hear you feel this way. Our hiring team confirmed that your query took longer to resolve due to how your contract ended.

At no point was your number blocked, or your calls ignored; we always strive to support our contractors fairly.

All payments have been made but should you have any further queries, please contact our Branch Manager on 0161 929 3860.

Rated 1 out of 5 stars

I would not trust this agency

I would not trust this agency.
As every agency you have to register online with them but the questions are more than unusual. You have to say if you rent or own your accommodation, if you have a written agreement with your landlord, they even want to know the names of people you live with and if they are related to you and what is your relationship to them. If you don’t answer these questions you can not get a job. I regret I ever gave my details to this agency at all.

March 11, 2025
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

We are sorry that our registration caused you concerns. If we haven’t taken the time to not explain some of the questions to you, we can appreciate they may seem strange. It sounds like we may have fallen short in the way we managed the process with you on this occasion.

These questions should be discussed with our candidates and are intended to help us spot signs of people that may be vulnerable. If you’d like to speak to us in more detail about this please email complaints@meridianbs.co.uk.

Rated 2 out of 5 stars

Was called regards a job and following…

Was called regards a job and following a positive call was asked to send some documentation with a view to possible interview at location which was close to home.
Job sounded pretty decent and I felt positive.
I didn't get the call back the next day and the day after I called back and was told the guy at the factory hadn't got back to them. Called on the Monday to be told Julie/ Julia I'm not sure was now off ill. Was offered her email to contact direct but I felt whilst ill it wouldn't be fair.
Tried to call several times since and told they would get lady to call me back.
Over a week later I still have had no call back.
I feel all they wanted to do was get my personal details banking/passport etc to show they have someone else on their books.
This week the same vacancy is being advertised again.
Very poor show

November 14, 2024
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Thank you for sharing your feedback. We sincerely apologise for the delay in communication regarding your application.

At Meridian, we are committed to ensuring a fair, thorough and compliant process for all applicants. While we aim to provide progress updates as soon as possible, in this instance the decision-maker at our client’s end is currently on annual leave, which has contributed to the extended timeline.

Please rest assured that your application remains a priority, and we are working diligently to provide you with an update as soon as possible.

If you have any further questions or need additional information, please reach out to the branch you have been working with – they are best placed to support you.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

I can honestly say that Julia is a…

I can honestly say that Julia is a great consultant and helped me a great deal in finding my last role.

September 5, 2024
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Thank you for taking the time to share such a brilliant review, Matt! We are so glad Julia was such a great help in finding you a role.

Rated 5 out of 5 stars

The Best

Great and good service.

March 19, 2024
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Hi Cecilia, thank you so much for taking the time to share a review with us! We are so glad you had such great service from our team. We will make sure to pass on this lovely feedback.

Rated 1 out of 5 stars

Crap experience

Crap experience, had to chase for weeks after they asked me to submit my data for a temp role. Submitted my data 2 months ago and yet to hear back, whilst they still have my sensitive data!

March 13, 2024
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Hi Kacey, we are sorry to hear that you didn't have a great experience with our team. This has been flagged with the appropriate people, but in the meantime, if you have further feedback, please don't hesitate to contact us and we will look into this for you.

Rated 5 out of 5 stars

I had an great experience with julia…

I had an great experience with julia she was so helpful and kind i would recommend anyone to talk with her. Always had a straight to the point chat but also was able to feel comfortable talking about my normal life which really does help boost confidence when talking to someone you have never spoken to before.

March 25, 2024
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Hi Liam, thank you for taking the time to share a great review about Julia! We are so glad Julia was able to give you a confidence boost when you needed it, and we wish you the best of luck in your employment!

Rated 5 out of 5 stars

Julia

I have been working with Julia, She has been fantastic, great communication and has found a great role for me. First class

March 18, 2024
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Hi Daniel, thank you for taking the time to write us such a great review! We are so happy Julia was able to support you in your job search. We wish you the best of luck with your new role!

Rated 5 out of 5 stars

The recruiter Julia demonstrated…

The recruiter Julia demonstrated excellent communication skills and a thorough understanding of the job requirements. They efficiently guided me through the hiring process, providing timely updates and insightful advice. Overall, a positive experience working with them was employed within a week.

March 6, 2024
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Hi Marco, thank you for taking the time to write us such a great review! We are so happy Julia was able to support you in your job search and help you to secure employment. We wish you the best of luck with your new role!

Rated 1 out of 5 stars

Fake job adverts?

Even with a strong cv I know no one who has ever been offered an interview by this company. Either very unlucky or fake job adverts?
Company tried to get review taken down.
Unfair or typical response to a fake advert by a fake company.
Croydon Branch fake/shell company surely?

January 18, 2024
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Hi Mike,

Thank you for taking the time to write us a review. We are sorry to hear you were unhappy with the service you received. Unfortunately, due to the volume of applications we receive, we are sometimes unable to personally respond to each one.

Elements of your original review broke the TrustPilot's community guidelines, but thank you for updating it; your feedback is important to us.

Meridian Business Support prides itself on our first-class service to both our candidates and clients. We’re sorry on this occasion you feel we did not meet your expectations.

Rated 1 out of 5 stars

Cold contact on WhatsApp

Cold contact on WhatsApp. Vague about positions and no idea what my profession or expertise was in. Chancers or scammers..? not very professional at best.

October 18, 2023
Unprompted review
Meridian Business Support logo

Reply from Meridian Business Support

Hi Chris, we are sorry to hear about your experience. We strive to improve on any issues raised, please feel free to reach out to us and provide us with some more information so we can look into this further for you.

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