ZIPP 202 NSW wheel set. Quick delivery, great service. Super light (actual weight slightly less than Zipp advertise at 1083g inc tape and valves)climbing/ general purpose wheels. Much stiffer than I... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I'm in Australia, so quite literally on the other side of the planet. That said, the price of the Fox shock and crankset I purchased, the speed of delivery, and the communication from Merlin were al... See more
Purchased several items, all items were in stock and well priced. Ordering is simple and straightforward, goods were despatched quickly and I was able to collect from a local store; which saved having... See more
Bought a Castelli long sleeved thermal base layer size L, I'm 6'1" 70kg and it's a snug fit but stretches easily so it's the right size for me, soft fabric and warm for cold temperatures.
Company details
Information provided by various external sources
Merlin Cycles is one of the UK's leading internet bike shops. Established in 1993 and always specialising in the mail order of all the leading brands of cycling equipment. Road cyclist, mountain bikers, tourist and commuters are all catered for at merlincycles.com
merlincycles.com Details
Written by the company
- Customer Service
- We pride ourselves on customer service, unlike some online retailers we have a team of experienced staff ready to take you telephone call during office hours. You can also email us 24/7 and we guarantee a rapid reply.
- Delivery and returns
- We offer free UK shipping on over 90% of our product range. We also offer free worldwide shipping to Europe, USA, Australia and Japan plus many other destinations. 99% of orders recieved before 2.30pm are shipped the same day by 1st class post or courier. We offer a no quibble 30 day returns policy.
Contact info
A4 & A5 Buckshaw Link, Ordnance Road, PR7 7EL, Buckshaw Village, Chorley
- 01772 432431
- sales@merlincycles.com
- www.merlincycles.com
4.7
Excellent
81K reviews
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Best prices and service for bike parts
I bought some parts and everything arrived so fast. I usually find the best prices in Merlin or a small difference that is worth it because of the service.
March 16, 2026
Good price and quick delivery with a…
Good price and quick delivery with a few freebies thrown in for good measure what’s not to like.
I was going to re order the energy bars once I ran out but out of stock.
July 24, 2026
I'm in Australia, but still...
I'm in Australia, so quite literally on the other side of the planet. That said, the price of the Fox shock and crankset I purchased, the speed of delivery, and the communication from Merlin were all top-notch.
Well done, team. An outstanding experience from start to finish. You're clearly a business that genuinely cares about its customers.
July 16, 2026
Great experience and fat…
Great experience and fast shipping…arrived across the pond in under 72 hrs.
July 21, 2026
Fast and fast transaction
July 23, 2026
Purchased a specific mtb tyre that I…
Purchased a specific mtb tyre that I couldn’t find in any local bike shops, recieved the Tyre as advertised on time. Very happy.
June 17, 2026
Amazing service and price for Hope brakes
Amazing service, hassle free international freight and a great price.
July 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
didn’t work
July 6, 2026
Reply from Merlin Cycles Ltd
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to our customer service team at sales@merlincycles.com and we’ll do our very best to assist you."
Great purchase
Great purchase. The product - Fox damper - is great, as described. Fast delivery. Would definitely recommend :)
June 25, 2026
Delivered quickly at a good price to…
Delivered quickly at a good price to the right place.
July 2, 2026
Definitely one of the best local
Definitely one of the best local, national bike shops around.
July 21, 2026
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