Metalvoque Reviews 162

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the unique designs and high quality of the jewelry, often noting that the items look even better in person than in pictures. Many appreciate the beautiful packaging, which adds to the overall experience, especially when gifting. The delivery service is frequently described as prompt and efficient, making the purchasing process smooth and satisfying. However, some customers were dissatisfied with the size of certain items, finding them smaller than expected based on product photos. A few people also reported issues with items not being received or arriving damaged. Additionally, there were isolated concerns about the durability of gold plating and the quality of earring backs.

What people talk about most

Product

Consumers generally express delight with the product quality, often highlighting the beautiful, unique... See more

Quality

Clients share positive opinions on quality, consistently praising the unique designs, careful craftsmanship,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the swift and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality earrings, & unique designs. Also, reliable shipping times & packing. Currently, the little hoop rabbit earrings just make me smile every time I wear them -- light, sculptural, adorable: You ca... See more

Rated 5 out of 5 stars

I've had my eye on Metalvoque's online shop for a long while, and at last decided to buy some earrings as a Christmas present to myself. When they arrived they looked just as beautiful and well made a... See more

Rated 5 out of 5 stars

I've ordered several pieces from this company - all have been exceptional. They are beautifully made, unique designs, and comes beautifully boxed, if you are gifting. 10/10 from me.

Rated 5 out of 5 stars

Original, carefully crafted pieces made of quality materials. I bought the little astronaut with the moon for my daughter (who works on the Artemis's rockets for Boeing here in Huntsville, AL). Initia... See more


Company details

  1. Jewelry Store

Written by the company

Nature and fashion converge, collide and unite in every MetalVoque jewelry design. Carefully and mindfully handmade, each necklace, ring, bracelet and earring comes straight from the heart. Evident in every piece, the mysterious wonders of nature tell stories of strength, survival and the will to blossom into one's purpose. Individually handcrafted and beautifully packaged, our jewelry designs are of artisanal quality. Our goal has always been to produce pieces that link the natural world to a woman's day-to-day modern world. Be grounded. Be rooted. Be sure of your intentions. Wear MetalVoque jewelry to feel connected with nature.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

162 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

The product arrived to me

The product arrived to me, the package was damaged and torn. I did not receive all the goods.

April 16, 2025
Metalvoque logo

Reply from Metalvoque

Dear Irina,

Thank you for sharing your feedback. While we’re always open to hearing from our customers—especially when something doesn’t feel right—we’d like to gently clarify a few points to ensure the full picture is understood.

From your review, we understand that your package arrived damaged and incomplete, but we believe there may have been a misunderstanding:

According to your order information, you've ordered 1 set of earrings. Please let us know what you mean with not receiving all the goods, as you also mentioned that the product had arrived. Also, feel free to contact us first next time if the package is damaged, before leaving a review.

We’re always here to listen and help, and if something didn’t meet your expectations, we sincerely want to know and improve. That said, we also want to ensure that reviews reflect the experience fairly, especially for others who rely on these insights.

If you’d be open to continuing this conversation, we’d love the opportunity to connect directly. Please reach out to us at jewelry@metalvoque.com —we’re truly here for you.

Thank you again for supporting a small, nature-inspired business like ours.

Warmly,
The MetalVoque Team

MetalVoque – Jewelry that connects you to what matters most

Rated 1 out of 5 stars
Metalvoque logo

Reply from Metalvoque

Dear Leila,

Thank you for sharing your feedback. While we’re always open to hearing from our customers—especially when something doesn’t feel right—we’d like to gently clarify a few points to ensure the full picture is understood.


From your review, we understand that you haven't received your order, but we believe there may have been a misunderstanding:

It seems you've missed my last email in which I shared your tracking number. According to the local carrier, your order was delivered on the 23rd of April. They've also provided photo's of your house, mailbox and doorstep as proof of delivery.

We’re always here to listen and help, and if something didn’t meet your expectations, we sincerely want to know and improve. That said, we also want to ensure that reviews reflect the experience fairly, especially for others who rely on these insights.

If you’d be open to continuing this conversation, we’d love the opportunity to connect directly. Please reach out to us at jewelry@metalvoque.com —we’re truly here for you.

Thank you again for supporting a small, nature-inspired business like ours.

Warmly,
The MetalVoque Team

MetalVoque – Jewelry that connects you to what matters most

Rated 1 out of 5 stars

Haven't recieved the items purchased so…

Haven't recieved the items purchased so it is a but rich to send a how did we do and ratings. Be nice to k ow where the items are m. Poor service 🤨

April 16, 2025
Metalvoque logo

Reply from Metalvoque

Dear Paul,

Thank you for sharing your feedback. While we’re always open to hearing from our customers—especially when something doesn’t feel right—we’d like to gently clarify a few points to ensure the full picture is understood.


From your review, we understand that you haven't received either of the two order you placed, but we believe there may have been a misunderstanding:

Both of your orders have been delivered. The first one on the 14th of April and the second one on the 24th of April. Royal Mail has added a photo of the package being handed over to both of the tracking pages.

We’re always here to listen and help, and if something didn’t meet your expectations, we sincerely want to know and improve. That said, we also want to ensure that reviews reflect the experience fairly, especially for others who rely on these insights.

If you’d be open to continuing this conversation, we’d love the opportunity to connect directly. Please reach out to us at jewelry@metalvoque.com —we’re truly here for you.

Thank you again for supporting a small, nature-inspired business like ours.

Warmly,
The MetalVoque Team

MetalVoque – Jewelry that connects you to what matters most

Rated 5 out of 5 stars

Gorgeous Rings!!

Easy to order, excellent quality, pricing in line with level of quality, items are exactly as described, beautifully packaged for gift giving, well packaged to protect items during shipment, good communication throughout the entire process

April 10, 2025
Rated 5 out of 5 stars

Absolutely beautiful necklace

Absolutely beautiful necklace. Dainty, witty, a real eye-catcher. This is my 6th necklace from MetalVoque over a number of years. The quality is good, communication is clear and the packaging is pretty and secure. Hopefully will get another one one day!

February 11, 2025

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