Be careful buying from these bought a…
Be careful buying from these bought a car paid tax up there and because it was still registered to a uk address & not an Northern Ireland address I had to pay vat in the south also staff were very unhelpful and customer service skills were as low as a snakes belly, all you hear is we have served the public for 25 years from my experience I would not call it service so my advise is steer clear and stay south👍
Reply from Mid Ulster Auctions
Dear Will R
Thank you for your feedback. We are sorry to hear about your dissatisfaction with your purchase and our customer service. At MUA, we take all feedback seriously as it helps us continuously improve our services.
With regard to VRT and vehicle taxes you were required to pay, we would like to clarify that the responsibility for checking the liability, especially when purchasing vehicles registered in the UK/NI and intended for use in Ireland, rests with the buyer. We are not liable for any VRT or related taxes in such cases, as these are determined by the vehicle's registration and the applicable regulations in the jurisdiction where it is registered.
We appreciate that navigating tax regulations can be challenging, and our team is always available to provide guidance or point you in the right direction for further assistance as this is something you could have checked prior to any purchase. That said, we strongly recommend verifying such information with the relevant authorities prior to purchase to avoid unexpected charges.
Furthermore, I have checked our records and ‘Will R’ has not purchased from our company. We really do appreciate valuable feedback and would love the opportunity to talk about your experience, if any, in more detail. My name is Olivia and I can be contacted on +44(0)28 7946 9564.