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3.3

Average

TrustScore 3.5 out of 5

10 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Robbery and Very terrible service received…

Very terrible service received considering the costs of these Shishas, order armoured x shisha which cost around €500, it came without the hose adapter, when contacted the customer service via email they said we take photos of the box before delivery and the hose adapter is available in the picture, I then demanded a copy of the picture and they have choose to egnore me, considering I spent €500 on a shisha the adapter costs around €18 that’s retail price which to then probably costs €6 which they chose to lie about that it was available very sad indeed and to me fraudulent company with no means to even try and keep the customer happy. There replies to my emails are also very very blunt. I would advise everybody to stay away from this robbing company before you get disappointed!

July 15, 2021
Unprompted review
Rated 1 out of 5 stars

Mein Paket ging per Post verloren

Mein Paket ging per Post verloren. Die Post gab mir eine Verlustbescheinigung. Er weigert sich, mich zu erstatten. Bestellen Sie nicht bei ihnen. INEFFEKTIVER KUNDENSERVICE !

My package was lost in the mail. The post office gave me a certificate of loss. He refuses to refund me. Do not order from them. INEFFECTIVE CUSTOMER SERVICE

Mon colis a été perdu par la poste. La poste m'a fait une attestation de perte. Il refuse de me rembourser. Ne commander pas chez eux. SERVICE CLIENT INEFFICACE !

December 6, 2020
Unprompted review
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