great to deal with
September 4, 2026
Reply from Mighty Campers - Broome
Thanks Stuart, we're truly happy to hear that your experience with us was great. We appreciate your positive feedback!
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Company details
Written by the company
Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.
Contact info
10 Livingstone Street, 6725, Broome, Western Australia, Australia
- 1800 821 824
3.5
Average
3 reviews
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Misleading contract.
It was never made clear at any stage that the vehicle could not be driven on unsealed roads. The relevant clause was buried deep in the Terms and Conditions attached to the main contract. And when we collected the vehicle the staff member had a long list of Dos and Don'ts: Do only use diesel; don't fill the AdBlu, don't fill with petrol; don't drink the water form the tank etc etc. NEVER mentioned "don't drive on unsealed roads"....and when she asked "where are you going?" we responded "through the Pilbara...all the national parks". There was a pregnant pause...."oh that sounds nice". She could have, and SHOULD have said something. So neither in the contract not face to face was it made clear that unsealed roads were forbidden. Our holiday was ruined; our plans in tatters; many bookings had to be forfeited.
The vehicle was barely fit for purpose. The cooking system collapsed and the outdoor gas bbq door could not be opened. We had to spend 2 days in Port Hedland whilst things were fixed. What a mess.
July 31, 2026
Reply from Mighty Campers - Broome
Hi Ed, we are truly sorry to hear about your frustration and dissatisfaction regarding the road restrictions for our 2WD campers. We strive to maintain full transparency with our conditions. Whilst this information is available on our website, within the thl Roadtrip App, as well as pre-travel advice emails sent to all guests, we regret if the information provided was unclear. Our intention is never to misrepresent our conditions and we will work with our branch crew to ensure this specific topic is highlighted during the pick-up process. We appreciate you taking the time to share your feedback.
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